Our Team

We’re PetDesk and we work in the best industry in the world. We build technology for the care providers of the best beings in the world – our pets. We help keep them healthy, happy, and give them more time to play with their owners – us!

We treat our local business customers like family. We stand up for them in the face of corporate giants. We win their loyalty by being amazing service providers – not with contracts. We are independently owned and helping to preserve the high quality of care you get from your neighborhood vet, groomer, and boarder.

Our Mission

To extend the lives of our pets by insuring they get all of the care they need, when they need it, and with local veterinarians who can now afford to provide the best care possible.

Our Vision

To generate 10 million additional years of pet life over the next ten years and have the data to prove it.

Our Values

Deliver Unexpected Joy in Service

Every role in the company is a customer success advocate first and foremost. We go out of our way to exceed expectations whether we are helping customers, team members, or the community at large. We love the moment a customer says, “Wow, I can’t believe you did that for us.”

Be Curious and Promote Learning

We are constantly learning. We learn as much as we can about our customers. We learn about our business. We learn about ourselves and each other. We can’t stop ourselves from learning.

Practice Radical Candor Openly

We foster a culture of praise and criticism so employees get real guidance as they build a successful career here. We do this with open communication between everyone – including our customers.

Be a Passionate Owner of the Company

We give employees as much responsibility as they want and the tools to be successful. They are accountable for the rest. We love getting things done and being around people who do too.

Foster Growth through Coaching

We believe that everyone should and can continue to grow. Everyone has a coach in the company and practices self-coaching. We even bring these principles to our approach with customers.

Be Transparent in All Things

There are a lot of snake-oil sales companies in this space. We do what we promise, are transparent in all things, and respect pet care professionals for what they do best – care.

Collaborate with Everyone

There is nothing more rewarding than accomplishing a goal as a team. We’re constantly working together within and across departments to best serve our customers and we love it. We team up with our partners and customers to drive change in the industry and in ourselves.

Make Data Driven Decisions

Your gut is valuable but we make decisions based on facts and data. We take the same approach with our customers and give them the data to make critical decisions about their business.

Taylor Cavanah

Taylor Cavanah

CEO, Founder

John M

John M

Sales Development Manager

Rose Y

Rose Y

Product Manager

Ken Tsui

Ken Tsui

CTO, Founder

Sam S

Sam S

Practice Management Coach

Conor L

Conor L

Technology Coach

Aaron Bannister

Aaron Bannister

CIO, Founder

Branon H

Branon H

Practice Management Sales Manager

Sara R

Sara R

Technical Support Manager

Shona F

Shona F

Operations Manager

Ash T

Ash T

Implementation Manager

Linsey T

Linsey T

Sales Development Manager