Your practice management system is filled with valuable data about the health of your practice. We pull that data, create a report for you, and then take the extra step of analyzing it to identify areas that need improvement.
You Can’t Fix What You’re Not Measuring
There are 10 key perfomance indicators (KPIs) that affect the profitability of a veterinary practice. You’ll get a first report that details these trends over the last two years and then a report every month tracking these metrics:
- Client contact info (email, cell)
- Appointment info (rate, no shows)
- Client Growth (lost, recovered, new)
Let Our Analysts Provide Insight
Data alone is not valuable. You need to compare it to similar data sets, apply experience, and understand how that data was generated to grant truly valuable insights. Every one of your reports is compared to average data across our platform so you can identify areas of improvement.
Implement Best Practices for Your Staff
We are in the business of connecting to clients but we find ourselves discovering problems in the clinic that has to do to with the process of connecting with clients. You may not be tracking no shows properly or failing to inactivate clients or just doing a poor job at collecting emails. We’ll discover these issues and give you best practices to fix them.
Find and fix your worst performing areas to generate more appointments.
Learn best practices to improve your practice’s procedures.
Focus Your Time
Let our analysts guide you to the most important areas that need attention.
See where you are headed monthly and yearly to help decision making.
"Over the past year we’ve seen no show rates fall from 11% to under 3%. PetDesk has paid for itself 10 times over and more."Dr. Dorian, DVM and OwnerMarket Street Veterinary Hospital