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petdesk support
How may we help you?
Select your product below to explore step by step guides, videos and FAQs built for your system
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Support Hours of Operations
Website Support Hours
• 8am - 8pm ET (Monday - Friday)
What to Expect When You Call
We make every attempt to answer client questions or support needs in the first conversation. For specific questions about your implementation, configurations or training needs, product functionality or your account generally, we may require multiple conversations with you or within our team to resolve and may not be resolved before end of business on the same day. We prioritize client support needs based on severity and other support tickets already in progress.
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Communications & Scribe
(Communications, Two-Way Texting, & Scribe)
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Phones
(Physical phone systems)
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If this request is in regard to a health-related question about your pet or a pet emergency, or you are attempting to schedule/change an appointment, please reach out to your local veterinarian directly.
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PetDesk Mobile App Users
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