Client Communication | PetDesk Press Posts for Pet Care Providers

Client Communication

State of Curbside: A Summary for Managers & Owners

Spring has arrived! The nation is anticipating a wide relaxation on COVID-19 protocols as the vaccine rollout continues. You and your practice went curbside to meet these protocols. You adjusted and designed a process to work smoothly for everyone involved…

Daniel Haberman

Client Communication

No-Shows at Your Veterinary Practice in 2021

Veterinary practices are and have been for some time, fully booked weeks in advance. New pet owners are growing faster than ever before, thanks to unprecedented adoptions during the pandemic. As a result, the term "shopper" is being redefined. Previously,…

Daniel Haberman

Client Communication

8 Mass Message Ideas at Your Veterinary Practice

PetDesk Mass Messaging is useful when you need to send messages to more than one client at a time. Many technologies offer similar features. There’s a lot of time you can save with a technology like this - features like…

Daniel Haberman

Client Communication

Ideas to Prioritize Preventative Care at your Veterinary Practice

Preventative medicine may not seem important to clients - it is definitely not as flashy as surgery. But the old adage “an ounce of prevention is worth a pound of cure” holds true when it comes to our clients and…

Daniel Haberman

Client Communication

Put Your Veterinary Website to Work

Many veterinarians still rely on phone and in-person communications to transfer meaningful knowledge to their clients. Tech-savvy vets have found ways to make their website a destination for information and action for their clients, which results in freeing up time…

Daniel Haberman

Client Communication

Streamline Normal with Two-Way Text

We’ve all been there. You call a client to confirm an appointment for tomorrow, and it rings 5 times and shuts off. You call back and finally get the voicemail. You leave your message about confirming and ask the client…

Daniel Haberman

Client Communication

Smartphones Changed the Veterinary-Client Relationship

What Does That Mean for Your Practice? In 2007, the smartphone was put into people’s hands for the very first time. In 2019 - only 12 years later - 81% of Americans owned a smartphone while only 4% did not…

Daniel Haberman

Client Communication

Affordability & Veterinary Care: Tools for Your Practice

The Fragile State of Veterinary Care Affordability Between 2009 and 2017, veterinary service prices increased by 30.9%. Practices implemented new technology and purchased the latest equipment to improve the quality of their medicine. Between rising costs of care and the…

Daniel Haberman

Client Communication

The Role of Telemedicine Amid Shifting Client Expectations

The COVID-19 pandemic has radically altered operations at veterinary practices: curbside service quickly became a norm, schedules and hours changed, and visits fell. Veterinarians are rightly concerned about closing the gap of care that they sense in their appointment data.…

Daniel Haberman

Client Communication

Telemedicine – One Size Does Not Fit All

Rapid Advances in Technology It is hard to believe that once upon a time, veterinary clinics used software only for patient records and appointment management. But as veterinary software offerings proliferated over the last 30 years, most veterinary clinics are…

Daniel Haberman

The PetDesk Press

State of Curbside: A Summary for Managers & Owners

No-Shows at Your Veterinary Practice in 2021

8 Mass Message Ideas at Your Veterinary Practice

Ideas to Prioritize Preventative Care at your Veterinary Practice

Put Your Veterinary Website to Work

Streamline Normal with Two-Way Text

Smartphones Changed the Veterinary-Client Relationship

Affordability & Veterinary Care: Tools for Your Practice

The Role of Telemedicine Amid Shifting Client Expectations

Telemedicine – One Size Does Not Fit All

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