Watch this 4-minute video to learn from our Director of Continuing Education, Samuel Schopler, the best practices for Customer Success and how those tactics can be adapted to the average veterinary practice.Here at PetDesk, we work with over 1,400 veterinary…
Learning how to use the PetDesk dashboard is easy; getting your clients downloading and using the app may be more challenging. We found our customers often asked us for ideas on how to encourage their clients to use the PetDesk…
Online reviews are vital to your online reputation. Most businesses put their entire focus on getting their customers to post reviews but do not have any idea how to deal with those reviews afterward. Everything is going well until one…
The process of running a veterinary clinic is no easy feat, and there are a million tasks that need to happen each day to ensure that everything is running smoothly - like making sure that clients are coming in on…
We receive plenty of requests from our customers for help with promotional marketing messages. We’ve compiled a few messages for you to use as a guide to promote your veterinary clinic. We highly recommend using these as templates to help…
Starting Early July 2018, Google will begin marking websites without SSL Certificates as unsafe. If you don’t currently have an SSL certificate, your website will be inaccessible to individuals using certain browsers like Google Chrome and Safari. What is an…
It’s not unusual to see a dog owner walking down the street while swiping through their phone. It seems like you can’t go a day without scrolling through your social media feed without seeing pictures or videos of somebody’s pet.…
For most veterinarians, the main reason they chose to enter the veterinary medicine field is because of their love for animals. It’s no easy feat to go through almost ten years of education to then take on the challenge to…
Many pet parents visit the same veterinary practice year after year, even for multiple pets, out of loyalty. Depending on the type of loyalty your clinic is encouraging, your client may consider going elsewhere for pet care instead of referring…
After pet parents choose which veterinary clinic or grooming salon is best for their pet companions, the answer to one question is sure to decide if they keep coming back: “Does it feel good interacting with this pet care business?”…
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