Client Communication | Page 2 of 4 | PetDesk Press Posts for Pet Care Providers

Client Communication

Embracing Technology in the Modern Veterinary Practice with Ron Sosa

The use of technology in veterinary practices is expanding rapidly. In general, our industry remains stuck in a time warp while technology and consumer attitudes advance. With the rise of Millennial and Xennial pet parents, technology adoption is more important…

Daniel Haberman

Client Communication

Solve the Right Problem and Find Success by Evolving with the Veterinary Industry

With immediate access to information online, we all know most pet parents today will turn to Google for unfiltered medical advice with dubious results. Discouraging pet parents to stop Googling will only go so far. Instead, there’s a layer of…

Daniel Haberman

Client Communication

What Veterinary Practices Can Learn From the Best Customer Service Companies in the World

Dr. Ross Henderson, a talented, good-hearted veterinarian in Colorado, put a video on YouTube of him playing his guitar and singing to a dog who was about to go into surgery. The video hit over a million views and now…

Client Communication

How to Get More 5-Star Reviews of Your Veterinary Practice on Sites Like Yelp and Google

When considering a new establishment, whether it’s a new restaurant or a hairdresser, chances are you look up reviews and opinions about the business first. According to the 2018 Online Reviews Survey by ReviewTrackers, approximately 45 percent of consumers say…

Client Communication

How to Create a Great Customer Experience Outside of Your Veterinary Clinic

As a pet parent, taking your pet to see a veterinarian is one of those tasks that, while often pushed off, is necessary to ensure that your pet has the best care possible. Cat parents are all too familiar with…

Person holding smartphone with maps open.

Client Communication

The Importance of Google My Business for Pet Care Businesses

Whether we like it or not, Google is completely reshaping the way that we interact with the internet on a day-to-day basis. Whether it’s the technology that’s powering the world’s most popular search engine or developing the technology to help…

Shona Fenner

Dog lying in the street with a medical cone.

Client Communication

How to Handle Bad Online Reviews of Your Veterinary Practice

We’ve spoken with many veterinary practice owners and managers stressed about their online reviews and how negative ones pop up disproportionately. Reviews tend to skew negative because those who have a negative experience are 21% more likely to leave a…

Shona Fenner

Young woman making a kissing face at a young puppy.

Client Communication

8 Tips to Get New Clients Through the Door (Without a Huge Budget)

When it comes to marketing your veterinary practice, there is a multitude of different directions you can move towards to bring new clients in. Many of these tactics can be time consuming or expensive - so what can you do…

Shona Fenner

A close-up of a Google search for "analytics" on a black iPhone.

Client Communication

Simple Ways to Boost Your Veterinary Practice’s Local SEO Ranking

With the advent of the internet, it’s difficult to stand out from the other veterinary hospitals out there. What can you do to differentiate from the rest? What is it that you really need to make your clinic stand out?…

Client Communication

[VIDEO] 3 Actions You Can Take to Bring Customer Success to Your Veterinary Practice

Watch this 4-minute video to learn from our Director of Continuing Education, Samuel Schopler, the best practices for Customer Success and how those tactics can be adapted to the average veterinary practice.Here at PetDesk, we work with over 1,400 veterinary…

The PetDesk Press

Embracing Technology in the Modern Veterinary Practice with Ron Sosa

Solve the Right Problem and Find Success by Evolving with the Veterinary Industry

What Veterinary Practices Can Learn From the Best Customer Service Companies in the World

How to Get More 5-Star Reviews of Your Veterinary Practice on Sites Like Yelp and Google

How to Create a Great Customer Experience Outside of Your Veterinary Clinic

The Importance of Google My Business for Pet Care Businesses

How to Handle Bad Online Reviews of Your Veterinary Practice

Simple Ways to Boost Your Veterinary Practice’s Local SEO Ranking

[VIDEO] 3 Actions You Can Take to Bring Customer Success to Your Veterinary Practice

Categories

Recent Posts

Manage your pet’s health with our free app:

Veterinary Software

Download the App

Pet Care Providers

Company

FAQs