Client Communication | Page 3 of 4

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Client Communication

7 Essential Email Templates for Your Veterinary Practice

We receive plenty of requests from our customers for help with promotional marketing messages. We’ve compiled a few messages for you to use as a guide to promote your veterinary clinic. We highly recommend using these as templates to help…

Sarah Laoyan

Website browser with the word "security" displayed on the screen.

Client Communication

Google’s New Update Can Affect Your Veterinary Website

Starting Early July 2018, Google will begin marking websites without SSL Certificates as unsafe. If you don’t currently have an SSL certificate, your website will be inaccessible to individuals using certain browsers like Google Chrome and Safari. What is an…

Sarah Laoyan

Woman looking at picture of dog on mobile phone.

Client Communication

7 Statistics Veterinarians Should Know about the Modern Pet Parent

It’s not unusual to see a dog owner walking down the street while swiping through their phone. It seems like you can’t go a day without scrolling through your social media feed without seeing pictures or videos of somebody’s pet.…

Sarah Laoyan

Golden retriever looking up at two humans.

Client Communication

5 Fixes to Make Your Veterinary Practice Client-Centric

For most veterinarians, the main reason they chose to enter the veterinary medicine field is because of their love for animals. It’s no easy feat to go through almost ten years of education to then take on the challenge to…

Sarah Laoyan

Small doberman puppy playing with a stick.

Client Communication

What Keeps Pet Parents Coming Back to Your Clinic?

Many pet parents visit the same veterinary practice year after year, even for multiple pets, out of loyalty. Depending on the type of loyalty your clinic is encouraging, your client may consider going elsewhere for pet care instead of referring…

Kayla Thompson

Multi-colored dog placing his paw on a human hand.

Client Communication

How a Modern Personal Touch Can Bring Clients Back to Your Pet Care Business

After pet parents choose which veterinary clinic or grooming salon is best for their pet companions, the answer to one question is sure to decide if they keep coming back: “Does it feel good interacting with this pet care business?”…

Geoffrey Berz

Stuebner Airline Animal Hospital in Houston, TX

Client Communication

PetDesk: The Unexpected Life Preserver During Hurricane Harvey

In late August of 2017, Hurricane Harvey pommeled Houston, Texas and left only destruction for the coastal city. Businesses and homes were flooded beyond any prediction, including two veterinary practices utilizing the PetDesk system. Stuebner Airlines Veterinary Hospital (& SA Champions…

Sara Ann Richardson

Client Communication

Loyalty: It’s What Brings Your Clients Back Time and Time Again

Repeat business and customer loyalty are important foundations of any successful business. Without repeat business, the sheer cost of acquiring new clients quickly overwhelms any opportunity to generate profits. Put another way -- it's significantly cheaper to retain what you've got…

PetDesk Team

A smartphone, notebook and pen within a person's purse.

Client Communication

5 Reasons for Your Veterinary Clinic to Message Clients

What good is a mobile app and reminder system company if they don't promote client communications of some sort? Communication itself is among the most important things done in your veterinary practice. I'd rank it just below providing quality medical care for patients.…

PetDesk Team

People sitting around a table on their laptops.

Client Communication

What Online Reviews Mean to Any Veterinary Practice

For any industry, reviews are what draw new clients to your business. Potential customers judge the worthiness of any business by reviews on Google and Yelp. That's simply the way it is today. Customers have the power to vote and…

PetDesk Team

The PetDesk Press

Google’s New Update Can Affect Your Veterinary Website

7 Statistics Veterinarians Should Know about the Modern Pet Parent

5 Fixes to Make Your Veterinary Practice Client-Centric

What Keeps Pet Parents Coming Back to Your Clinic?

How a Modern Personal Touch Can Bring Clients Back to Your Pet Care Business

PetDesk: The Unexpected Life Preserver During Hurricane Harvey

Loyalty: It’s What Brings Your Clients Back Time and Time Again

5 Reasons for Your Veterinary Clinic to Message Clients

What Online Reviews Mean to Any Veterinary Practice

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