Client Communication | Page 4 of 5 | PetDesk Press Posts for Pet Care Providers

Golden retriever looking up at two humans.

Client Communication

5 Fixes to Make Your Veterinary Practice Client-Centric

For most veterinarians, the main reason they chose to enter the veterinary medicine field is because of their love for animals. It’s no easy feat to go through almost ten years of education to then take on the challenge to…

Small doberman puppy playing with a stick.

Client Communication

What Keeps Pet Parents Coming Back to Your Clinic?

Many pet parents visit the same veterinary practice year after year, even for multiple pets, out of loyalty. Depending on the type of loyalty your clinic is encouraging, your client may consider going elsewhere for pet care instead of referring…

Multi-colored dog placing his paw on a human hand.

Client Communication

How a Modern Personal Touch Can Bring Clients Back to Your Pet Care Business

After pet parents choose which veterinary clinic or grooming salon is best for their pet companions, the answer to one question is sure to decide if they keep coming back: “Does it feel good interacting with this pet care business?”…

Stuebner Airline Animal Hospital in Houston, TX

Client Communication

PetDesk: The Unexpected Life Preserver During Hurricane Harvey

In late August of 2017, Hurricane Harvey pommeled Houston, Texas and left only destruction for the coastal city. Businesses and homes were flooded beyond any prediction, including two veterinary practices utilizing the PetDesk system. Stuebner Airlines Veterinary Hospital (& SA Champions…

Client Communication

Loyalty: It’s What Brings Your Clients Back Time and Time Again

Repeat business and customer loyalty are important foundations of any successful business. Without repeat business, the sheer cost of acquiring new clients quickly overwhelms any opportunity to generate profits. Put another way -- it's significantly cheaper to retain what you've got…

PetDesk Team

A smartphone, notebook and pen within a person's purse.

Client Communication

5 Reasons for Your Veterinary Clinic to Message Clients

What good is a mobile app and reminder system company if they don't promote client communications of some sort? Communication itself is among the most important things done in your veterinary practice. I'd rank it just below providing quality medical care for patients.…

PetDesk Team

People sitting around a table on their laptops.

Client Communication

What Online Reviews Mean to Any Veterinary Practice

For any industry, reviews are what draw new clients to your business. Potential customers judge the worthiness of any business by reviews on Google and Yelp. That's simply the way it is today. Customers have the power to vote and…

PetDesk Team

Client Communication

How to Promote Dental Month at Your Veterinary Practice

For those of us in the veterinary industry, the end of the slow season is right around the corner. Dental month, the month-long bonanza where clinics offer steeply discounted pet dental services kicks off in February. And while you may…

PetDesk Team

Client Communication

How Pet Owners Search for Veterinary Clinics

Think you know how clients search for your business? Think again. The way we use the internet has changed. Gone are the days of tailoring Google searches by SEO keywords and phrases. Today, people search in ways more similar to speech.…

PetDesk Team

Woman scrolling through Facebook on a laptop in a waiting room.

Client Communication

6 Ideas for Social Media Posts for Your Pet-Centric Business

First things first, don’t pay anybody for social media services or spend all your time worrying about a blog or that silly Facebook page. We agree that is important to have a presence online but want to stress that maintaining your social media should…

Shona Fenner

The PetDesk Press

5 Fixes to Make Your Veterinary Practice Client-Centric

What Keeps Pet Parents Coming Back to Your Clinic?

How a Modern Personal Touch Can Bring Clients Back to Your Pet Care Business

PetDesk: The Unexpected Life Preserver During Hurricane Harvey

Loyalty: It’s What Brings Your Clients Back Time and Time Again

5 Reasons for Your Veterinary Clinic to Message Clients

What Online Reviews Mean to Any Veterinary Practice

How to Promote Dental Month at Your Veterinary Practice

How Pet Owners Search for Veterinary Clinics

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