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The PetDesk Press

For Pet Care Providers & Pet Parents
Close-up of person holding mobile phone and a cup of coffee. Staff Efficiency

4 Reasons Why Veterinarians Need to Use SMS Reminders

Imagine your client Mary is hanging out on the couch watching television with her fur baby, Cleo the cat, when all of the sudden her phone vibrates. What does she do? If your first thought is “check her phone”, you…
Woman laying on the grass with a book and a dog. Staff Efficiency

Reminder Systems are Revenue Generators, Not Cost Centers

Every business is composed of various cost centers and revenue generators. While the proper term for revenue generators is called profit centers in finance or accounting, we'll stick with something simpler and more accessible for the sake of this post.…
PetDesk Team
PetDesk Team
Tablet sitting in front of a desk top with the app store open. Staff Efficiency

Client-Centric or Business-Centric App: Which is Right for Your Clinic?

In 2016, 27% of small businesses planned on investing in a mobile app. That's a sizable portion of what's commonly referred to as the "Backbone of America." For veterinary practitioners who are part of this sample, you've got your work cut out…
PetDesk Team
PetDesk Team
Cell phone sitting on-top of an agenda with writing supplies. Staff Efficiency

3 Ways an Appointment Reminder App Boosts Compliance

Apps are everywhere! Whether you're ordering food or scheduling an appointment, the proliferation of mobile apps for business is difficult to miss. Heading to Starbucks or Dunkin Donuts? Download the app, order ahead, and skip the line. Ready for a…
PetDesk Team
PetDesk Team
A notepad and pen lying next to a computer. Staff Efficiency

The Top 5 Reasons for No-Shows at Your Veterinary Practice

No-shows are the bane of any appointment-based service industry. In the veterinary industry, AAHA reports a 9% industry-wide no-show rate. For roughly every 10 to 11 appointments you have per day, one won't show. In the 250 working days ahead in 2017, your…
PetDesk Team
PetDesk Team
Two people sitting at a table while they work on a laptop, mobile tablet, and smartphone. Staff Efficiency

The 3 Best Ways for Your Veterinary Practice to Reach Clients

While the postcard has been around for ages, it's quickly becoming a thing of the past. This is big news when you consider the historical significance of the postcard. For centuries, mail was the de facto method of communication, regardless…
PetDesk Team
PetDesk Team
A calendar sitting open on a desk. Staff Efficiency

3 Reasons Why Forward Booking Benefits Your Veterinary Practice

How do you make sure your appointment book is full? Do you offer promotions when you anticipate slower-than-usual months? Do you send out additional reminders for annual checkups and vaccinations? Or, do you prefer to sit back and appreciate some downtime at…
PetDesk Team
PetDesk Team
Person filling a car gas tank. Staff Efficiency

Client Acquisition vs. Client Retention: Which Should You Focus On?

During our time working at PetDesk, we've heard countless practice managers and veterinary clinic owners ask which is the better option: Client acquisition or client retention? We're all attracted by the allure of fancy marketing packages -- radio spots, feature pieces…
PetDesk Team
PetDesk Team
Stethoscope on a doctor's calendar. Staff Efficiency

What Pesky No-Shows Actually Cost Your Veterinary Practice

How much do missed appointments cost your veterinary practice each year? If you’re like most practice managers and owners we speak with; you probably don’t know because you’re not tracking it. But no-shows are costing you a lot more than…
PetDesk Team
PetDesk Team
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  • Why PetDesk
    • Powerful Features
    • Compatible Systems
    • Case Studies
    • Testimonials
    • Telemedicine
    • CareCredit
  • Veterinary Software
    • Pet Health Mobile App
    • Appointment Requests
    • Reminders & Confirmations
    • Two-Way Messaging
    • Virtual Care
    • Loyalty Program
    • Online Reviews & Reputation
    • Business Health Reporting
  • Blog
    • All Blog Posts
    • Client Communication
    • Staff Efficiency
    • Pet Parenting
    • PetDesk Updates
  • Resources
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    • Veterinary FAQs
    • Pet Parent FAQs
  • About Us
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