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Staff Efficiency

The Top 5 Reasons for No-Shows at Your Veterinary Practice

No-shows are the bane of any appointment-based service industry. In the veterinary industry, AAHA reports a 9% industry-wide no-show rate. For roughly every 10 to 11 appointments you have per day, one won't show. In the 250 working days ahead in 2017, your…

PetDesk Team

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Staff Efficiency

The 3 Best Ways for Your Veterinary Practice to Reach Clients

While the postcard has been around for ages, it's quickly becoming a thing of the past. This is big news when you consider the historical significance of the postcard. For centuries, mail was the de facto method of communication, regardless…

PetDesk Team

Staff Efficiency

3 Reasons Why Forward Booking Benefits Your Veterinary Practice

How do you make sure your appointment book is full? Do you offer promotions when you anticipate slower-than-usual months? Do you send out additional reminders for annual checkups and vaccinations? Or, do you prefer to sit back and appreciate some downtime at…

PetDesk Team

Staff Efficiency

Client Acquisition vs. Client Retention: Which Should You Focus On?

During our time working at PetDesk, we've heard countless practice managers and veterinary clinic owners ask which is the better option: Client acquisition or client retention? We're all attracted by the allure of fancy marketing packages -- radio spots, feature pieces…

PetDesk Team

Staff Efficiency

What Pesky No-Shows Actually Cost Your Veterinary Practice

How much do missed appointments cost your veterinary practice each year? If you’re like most practice managers and owners we speak with; you probably don’t know because you’re not tracking it. But no-shows are costing you a lot more than…

PetDesk Team

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The PetDesk Press

The Top 5 Reasons for No-Shows at Your Veterinary Practice

The 3 Best Ways for Your Veterinary Practice to Reach Clients

3 Reasons Why Forward Booking Benefits Your Veterinary Practice

Client Acquisition vs. Client Retention: Which Should You Focus On?

What Pesky No-Shows Actually Cost Your Veterinary Practice

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