The PetDesk Press

PetDesk News

Video Chat Powered by Twilio – Free to Customers for 3 Months

As each state adjusts to lifting stay at home orders, PetDesk allows veterinarians flexibility with the first-ever video-integrated client communication platform SAN DIEGO, May 18, 2020 – PetDesk is making its telemedicine technology, live Video Chat powered by Twilio, available…

Daniel Haberman

PetDesk News

PetDesk Latest Updates: COVID-19

We appreciate your team taking care of one another, and the pets we all love, especially during this time. As the COVID-19 situation changes quickly, the PetDesk Team is doing as much as we can to help support you: Exploring…

Daniel Haberman

Client Communication

The Role of Telemedicine Amid Shifting Client Expectations

The COVID-19 pandemic has radically altered operations at veterinary practices: curbside service quickly became a norm, schedules and hours changed, and visits fell. Veterinarians are rightly concerned about closing the gap of care that they sense in their appointment data.…

Daniel Haberman

Client Communication

Telemedicine – One Size Does Not Fit All

Rapid Advances in Technology It is hard to believe that once upon a time, veterinary clinics used software only for patient records and appointment management. But as veterinary software offerings proliferated over the last 30 years, most veterinary clinics are…

Daniel Haberman

PetDesk News

We Hear You! New PetDesk Product Upgrades

COVID-19 has transformed everyone's day-to-day nearly overnight: veterinary clinics are making significant changes to operations to meet CDC and AVMA guidelines, clients are spending more time than ever with their pets, and communication is rapidly shifting toward digital formats as…

Daniel Haberman

PetDesk News

Maintain Strong Client Bonds and Business Results with Integrated Video Chat

Even while veterinary clients stay at home, PetDesk allows veterinarians to provide an in-clinic experience with the first-ever video-integrated client communication platform SAN DIEGO, April 2, 2020 – PetDesk is advancing its telemedicine technology with the addition of live video…

Daniel Haberman

PetDesk News

Recession-Proof Your Practice: How to thrive and survive during an economic downturn

In June 2020, the National Bureau of Economic Research (NBER) declared that the U.S. was officially in an economic recession. That this recession was sparked by a public health crisis and not something in the financial sector as in previous…

Daniel Haberman

PetDesk News

Keeping the Veterinary Community Safe and Healthy a Top Priority for PetDesk

Access to Unlimited Two-Way Messaging Free for PetDesk Customers During COVID-19 Outbreak SAN DIEGO (March 18, 2020) -- PetDesk, the leader in veterinary communication software, has announced effective immediately, it will offer free unlimited Two-Way Messaging to help keep customers,…

Daniel Haberman

Client Communication

How focusing on the customer can increase loyalty, revenue, and pet health.

“There is a huge discrepancy between what we believe the customer wants and what they really want... we kind of have to look at that discrepancy and figure out how...to give our clients what they’re looking for, but also meet…

Miranda Guiles

PetDesk News

New to PetDesk: Two-Way Messaging with Templates and Auto-Reply

Historically, many veterinary practice partners have been wary of Two-Way messaging: they wanted to provide convenience and accessibility to their clients, but were concerned about some clients taking up more time and expecting replies at all hours. Recently, for our…

Miranda Guiles

Video Chat Powered by Twilio – Free to Customers for 3 Months

PetDesk Latest Updates: COVID-19

The Role of Telemedicine Amid Shifting Client Expectations

Telemedicine – One Size Does Not Fit All

We Hear You! New PetDesk Product Upgrades

Maintain Strong Client Bonds and Business Results with Integrated Video Chat

Recession-Proof Your Practice: How to thrive and survive during an economic downturn

Keeping the Veterinary Community Safe and Healthy a Top Priority for PetDesk

How focusing on the customer can increase loyalty, revenue, and pet health.

New to PetDesk: Two-Way Messaging with Templates and Auto-Reply

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