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The PetDesk Press

For Pet Care Providers & Pet Parents
Staff Efficiency

How to Save Everyone’s Time by Adding More Communication Channels

Another client is upset on the phone. The voice comes through immediately after the CSR picks up - “Hello? I’ve been waiting out here for 20 minutes. Where is my dog?” Your customer service representative scrambles to find out which…
Daniel Haberman
Daniel Haberman
PetDesk News

PetDesk Product Upgrades: Making Curbside Easier & More Highly Requested Updates

The veterinary industry has made adjustments to the new normal refined by COVID-19 safety regulations. We have been hard at work, updating and improving our product features to meet customer feedback.  With curbside emerging as a new normal, we prioritized…
Daniel Haberman
Daniel Haberman
Pet Care Conferences

The Biggest Takeaways from VVCA’s Virtual Care Summit: A Recap by Dr. Jessica Vogelang

It’s exhausting to live in a world with such unpredictability. If you had told me in January that the veterinary telemedicine Facebook group I created in 2018 would go from 2 members to 3,000 in a matter of days, I’d…
Daniel Haberman
Daniel Haberman
Staff Efficiency

8 Ways to Help Your Veterinary Practice’s Front Desk during COVID-19

Save time in an era of split staff and curbside service At the beginning of the pandemic, veterinary practices did two important things to continue delivering care while ensuring their staff and clients’ health. First, practices shifted to curbside services…
Daniel Haberman
Daniel Haberman
Staff Efficiency

How to Talk to Your Boss About Technology In 2020 with Dr. Jessica Vogelsang

When I first started work as a veterinarian, my clinic didn’t have email. We didn’t even have online access. Yes, this was in the current millennium. It was so bad that one time I had to call the state veterinarian…
Daniel Haberman
Daniel Haberman
PetDesk News

CareCredit, PetDesk Partnership Empowers Greater Access to Pet Care

First mobile health technology that allows veterinarians to meet pet parent needs for virtual care and flexible financing SAN DIEGO, June 24, 2020 – CareCredit, a leading promotional financing solution for pet care, and PetDesk, the leading provider of veterinary…
Daniel Haberman
Daniel Haberman
Client Communication

Affordability & Veterinary Care: Tools for Your Practice

The Fragile State of Veterinary Care Affordability Between 2009 and 2017, veterinary service prices increased by 30.9%. Practices implemented new technology and purchased the latest equipment to improve the quality of their medicine. Between rising costs of care and the…
Daniel Haberman
Daniel Haberman
PetDesk News

Open Letter from PetDesk Founders: Change is Needed

Aaron, Ken, and I are the founders of PetDesk. As a diverse founding team we each have our own personal story to tell, but on behalf of our company we want to be unequivocally clear. PetDesk stands in solidarity with…
Daniel Haberman
Daniel Haberman
PetDesk News

New to PetDesk: Video Chat Powered by Twilio

As the COVID-19 pandemic has changed the lives and routines of clients, veterinarians are rushing to implement solutions to help maintain their quality of care under the novel constraints of stay-at-home orders and social distancing guidelines. For PetDesk, our customers…
Daniel Haberman
Daniel Haberman
PetDesk News

Video Chat Powered by Twilio – Free to Customers for 3 Months

As each state adjusts to lifting stay at home orders, PetDesk allows veterinarians flexibility with the first-ever video-integrated client communication platform SAN DIEGO, May 18, 2020 – PetDesk is making its telemedicine technology, live Video Chat powered by Twilio, available…
Daniel Haberman
Daniel Haberman
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Recent Posts

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  • Why PetDesk
    • Powerful Features
    • Compatible Systems
    • Case Studies
    • Testimonials
    • Telemedicine
    • CareCredit
  • Veterinary Software
    • Pet Health Mobile App
    • Appointment Requests
    • Reminders & Confirmations
    • Two-Way Messaging
    • Virtual Care
    • Loyalty Program
    • Online Reviews & Reputation
    • Business Health Reporting
    • New Pet Health Insurance Guide
  • Blog
    • All Blog Posts
    • Client Communication
    • Staff Efficiency
    • Pet Parenting
    • PetDesk Updates
  • Resources
    • Veterinary Resources
    • Veterinary Clinic FAQs
    • PetDesk Provider Help Center
    • Pet Parent Help Center
  • About Us
    • Our Story
    • Careers
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    • Brand Guidelines
    • Contact Us
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