We've spoken with many veterinary practice owners and managers who are stressed about their online reviews and how negative reviews pop up more than positive ones. The animal care industry is unique compared to other businesses because of the emotional…
Do you or your employees regularly analyze your veterinary hospital’s business metrics? While you may be analyzing client information and patient charts, business metrics might be more challenging to understand. This is one of the reasons why we provide business…
Growing your veterinary business can seem like a daunting task: where do you start? One common strategy that many of our veterinary customers had success with was implementing a loyalty program. PetDesk has offered a loyalty program to customers for…
PetDesk is happy to announce a partnership with PeakSpan Capital, a Silicon Valley-based investment firm. Earlier this month, we received a funding round of $12 million and with this money, our goal is to magnify our impact on pet health.…
When it comes to marketing your veterinary practice, there is a multitude of different directions you can move towards to bring new clients in. Many of these tactics can be time consuming or expensive - so what can you do…
With the advent of the internet, it’s difficult to stand out from the other veterinary hospitals out there. What can you do to differentiate from the rest? What is it that you really need to make your clinic stand out?…
It’s hard to believe how 2018 zoomed past us like a dog fresh out of the bath! To help you prepare for 2019, we’ve compiled a list of important, animal-related holidays to help your clinic plan for the new year.…
The holidays are rapidly approaching, and with that comes the stress that some pets owners dread - traveling with their pets. Over two million pets and other live animals are transported via plane every year, and almost 53% of pet…
Fetch San Diego is our must-attend conference of the year, not just because of the hours of CE opportunities, but because it takes place in our backyard. With weather like this, it would be a challenge not to head outside…
Watch this 4-minute video to learn from our Director of Continuing Education, Samuel Schopler, the best practices for Customer Success and how those tactics can be adapted to the average veterinary practice.Here at PetDesk, we work with over 1,400 veterinary…
