The PetDesk Press

Client Communication

Affordability & Veterinary Care: Tools for Your Practice

The Fragile State of Veterinary Care Affordability Between 2009 and 2017, veterinary service prices increased by 30.9%. Practices implemented new technology and purchased the latest equipment to improve the quality of their medicine. Between rising costs of care and the…

Daniel Haberman

PetDesk News

Open Letter from PetDesk Founders: Change is Needed

Aaron, Ken, and I are the founders of PetDesk. As a diverse founding team we each have our own personal story to tell, but on behalf of our company we want to be unequivocally clear. PetDesk stands in solidarity with…

Daniel Haberman

PetDesk News

New to PetDesk: Video Chat Powered by Twilio

As the COVID-19 pandemic has changed the lives and routines of clients, veterinarians are rushing to implement solutions to help maintain their quality of care under the novel constraints of stay-at-home orders and social distancing guidelines. For PetDesk, our customers…

Daniel Haberman

PetDesk News

Video Chat Powered by Twilio – Free to Customers for 3 Months

As each state adjusts to lifting stay at home orders, PetDesk allows veterinarians flexibility with the first-ever video-integrated client communication platform SAN DIEGO, May 18, 2020 – PetDesk is making its telemedicine technology, live Video Chat powered by Twilio, available…

Daniel Haberman

PetDesk News

PetDesk Latest Updates: COVID-19

We appreciate your team taking care of one another, and the pets we all love, especially during this time. As the COVID-19 situation changes quickly, the PetDesk Team is doing as much as we can to help support you: Exploring…

Daniel Haberman

Client Communication

The Role of Telemedicine Amid Shifting Client Expectations

The COVID-19 pandemic has radically altered operations at veterinary practices: curbside service quickly became a norm, schedules and hours changed, and visits fell. Veterinarians are rightly concerned about closing the gap of care that they sense in their appointment data.…

Daniel Haberman

Client Communication

Telemedicine – One Size Does Not Fit All

Rapid Advances in Technology It is hard to believe that once upon a time, veterinary clinics used software only for patient records and appointment management. But as veterinary software offerings proliferated over the last 30 years, most veterinary clinics are…

Daniel Haberman

PetDesk News

We Hear You! New PetDesk Product Upgrades

COVID-19 has transformed everyone's day-to-day nearly overnight: veterinary clinics are making significant changes to operations to meet CDC and AVMA guidelines, clients are spending more time than ever with their pets, and communication is rapidly shifting toward digital formats as…

Daniel Haberman

PetDesk News

Maintain Strong Client Bonds and Business Results with Integrated Video Chat

Even while veterinary clients stay at home, PetDesk allows veterinarians to provide an in-clinic experience with the first-ever video-integrated client communication platform SAN DIEGO, April 2, 2020 – PetDesk is advancing its telemedicine technology with the addition of live video…

Daniel Haberman

PetDesk News

Recession-Proof Your Practice: How to thrive and survive during an economic downturn

In June 2020, the National Bureau of Economic Research (NBER) declared that the U.S. was officially in an economic recession. That this recession was sparked by a public health crisis and not something in the financial sector as in previous…

Daniel Haberman

Affordability & Veterinary Care: Tools for Your Practice

Open Letter from PetDesk Founders: Change is Needed

New to PetDesk: Video Chat Powered by Twilio

Video Chat Powered by Twilio – Free to Customers for 3 Months

PetDesk Latest Updates: COVID-19

The Role of Telemedicine Amid Shifting Client Expectations

Telemedicine – One Size Does Not Fit All

We Hear You! New PetDesk Product Upgrades

Maintain Strong Client Bonds and Business Results with Integrated Video Chat

Recession-Proof Your Practice: How to thrive and survive during an economic downturn

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