Dr. Ross Henderson, a talented, good-hearted veterinarian in Colorado, put a video on YouTube of him playing his guitar and singing to a dog who was about to go into surgery. The video hit over a million views and now…
When considering a new establishment, whether it’s a new restaurant or a hairdresser, chances are you look up reviews and opinions about the business first. According to the 2018 Online Reviews Survey by ReviewTrackers, approximately 45 percent of consumers say…
As a pet parent, taking your pet to see a veterinarian is one of those tasks that, while often pushed off, is necessary to ensure that your pet has the best care possible. Cat parents are all too familiar with…
If you do a quick Google search for “practice information management software”, you’ll come back with over 50 million results. That is an overwhelming amount of options when starting to look for a PIMS for your veterinary practice. So where…
Sometimes the inevitable happens and one or more of your team members calls out sick. DON’T PANIC! While there are a lot of things that will be more challenging throughout the day, there a few things you can do to…
If you’re looking for client communication software for your veterinary practice, you may have come across a couple of options in your research. Two of the most common options are a pet portal or a native mobile application. The main…
Whether we like it or not, Google is completely reshaping the way that we interact with the internet on a day-to-day basis. Whether it’s the technology that’s powering the world’s most popular search engine or developing the technology to help…
We've spoken with many veterinary practice owners and managers who are stressed about their online reviews and how negative reviews pop up more than positive ones. The animal care industry is unique compared to other businesses because of the emotional…
Do you or your employees regularly analyze your veterinary hospital’s business metrics? While you may be analyzing client information and patient charts, business metrics might be more challenging to understand. This is one of the reasons why we provide business…
Growing your veterinary business can seem like a daunting task: where do you start? One common strategy that many of our veterinary customers had success with was implementing a loyalty program. PetDesk has offered a loyalty program to customers for…
