Client Communications | PetDesk Press For Pet Care Providers & Parents

Client Communication

Ideas to Prioritize Preventative Care at your Veterinary Practice

Preventative medicine may not seem important to clients - it is definitely not as flashy as surgery. But the old adage “an ounce of prevention is worth a pound of cure” holds true when it comes to our clients and…

Daniel Haberman

Staff Efficiency

What to Do at Your Veterinary Hospital When Your State Reopens

During the beginning of the pandemic, people spoke of the return to normalcy. The time has long since passed. They now use words like “the new normal” and what it would look like. Florida and Texas have lifted their restrictions…

Daniel Haberman

PetDesk News

How the Lifetime Action Plan gets the Veterinary Industry to 2050

At PetDesk, our vision is to extend the lives of pets. Imagine if we could have 30-year-old dogs and 40-year-old cats by 2050. That may be overly optimistic, but we believe we can help create a world where this is…

Daniel Haberman

Client Communication

Streamline Normal with Two-Way Text

We’ve all been there. You call a client to confirm an appointment for tomorrow, and it rings 5 times and shuts off. You call back and finally get the voicemail. You leave your message about confirming and ask the client…

Daniel Haberman

Staff Efficiency

Supercharge your Front Desk with these Two-Way Texting Templates

Many clients like texting you - and that’s great! One less phone call. But many practices are missing the amount of outbound phone calls or emails that they can replace by using a simple and clear template. Save these templates…

Daniel Haberman

Virtual Care

How Virtual Care Unlocks the Treasure Chest of Veterinary Technician Superpowers by Dr. Jessica Vogelsang

Are technicians going to save vet med? I mean, we know they already save the day on a regular basis, but in the weary winter of COVID there’s an additional treasure trove of knowledge to unlock. If you’re struggling to…

jennytran

Client Communication

Smartphones Changed the Veterinary-Client Relationship

What Does That Mean for Your Practice? In 2007, the smartphone was put into people’s hands for the very first time. In 2019 - only 12 years later - 81% of Americans owned a smartphone while only 4% did not…

Daniel Haberman

Staff Efficiency

How to Save Everyone’s Time by Adding More Communication Channels

Another client is upset on the phone. The voice comes through immediately after the CSR picks up - “Hello? I’ve been waiting out here for 20 minutes. Where is my dog?” Your customer service representative scrambles to find out which…

Daniel Haberman

Staff Efficiency

8 Ways to Help Your Veterinary Practice’s Front Desk during COVID-19

Save time in an era of split staff and curbside service At the beginning of the pandemic, veterinary practices did two important things to continue delivering care while ensuring their staff and clients’ health. First, practices shifted to curbside services…

Daniel Haberman

PetDesk News

CareCredit, PetDesk Partnership Empowers Greater Access to Pet Care

First mobile health technology that allows veterinarians to meet pet parent needs for virtual care and flexible financing SAN DIEGO, June 24, 2020 – CareCredit, a leading promotional financing solution for pet care, and PetDesk, the leading provider of veterinary…

Daniel Haberman

The PetDesk Press

Ideas to Prioritize Preventative Care at your Veterinary Practice

What to Do at Your Veterinary Hospital When Your State Reopens

How the Lifetime Action Plan gets the Veterinary Industry to 2050

Streamline Normal with Two-Way Text

Supercharge your Front Desk with these Two-Way Texting Templates

How Virtual Care Unlocks the Treasure Chest of Veterinary Technician Superpowers by Dr. Jessica Vogelsang

Smartphones Changed the Veterinary-Client Relationship

How to Save Everyone’s Time by Adding More Communication Channels

8 Ways to Help Your Veterinary Practice’s Front Desk during COVID-19

CareCredit, PetDesk Partnership Empowers Greater Access to Pet Care

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