Many veterinarians still rely on phone and in-person communications to transfer meaningful knowledge to their clients. Tech-savvy vets have found ways to make their website a destination for information and action for their clients, which results in freeing up time…
We’ve all been there. You call a client to confirm an appointment for tomorrow, and it rings 5 times and shuts off. You call back and finally get the voicemail. You leave your message about confirming and ask the client…
What Does That Mean for Your Practice? In 2007, the smartphone was put into people’s hands for the very first time. In 2019 - only 12 years later - 81% of Americans owned a smartphone while only 4% did not…
If you’re looking for client communication software for your veterinary practice, you may have come across a couple of options in your research. Two of the most common options are a pet portal or a native mobile application. The main…
With the advent of the internet, it’s difficult to stand out from the other veterinary hospitals out there. What can you do to differentiate from the rest? What is it that you really need to make your clinic stand out?…
Veterinary clinics have the unique challenge of having to perform several different types of appointments a day, from dental cleanings to surgery and back again to euthanasia. This can wear on a veterinarian VERY quickly - but if they establish…
Imagine your client Mary is hanging out on the couch watching television with her fur baby, Cleo the cat, when all of the sudden her phone vibrates. What does she do? If your first thought is “check her phone”, you…
Every business is composed of various cost centers and revenue generators. While the proper term for revenue generators is called profit centers in finance or accounting, we'll stick with something simpler and more accessible for the sake of this post.…
In 2016, 27% of small businesses planned on investing in a mobile app. That's a sizable portion of what's commonly referred to as the "Backbone of America." For veterinary practitioners who are part of this sample, you've got your work cut out…
What good is a mobile app and reminder system company if they don't promote client communications of some sort? Communication itself is among the most important things done in your veterinary practice. I'd rank it just below providing quality medical care for patients.…
