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The PetDesk Press

For Pet Care Providers & Pet Parents
Happy vet and client relationship. Client Communication

Smartphones Changed the Veterinary-Client Relationship

What Does That Mean for Your Practice? In 2007, the smartphone was put into people’s hands for the very first time. In 2019 - only 12  years later - 81% of Americans owned a smartphone while only 4% did not…
Daniel Haberman
Daniel Haberman
Person holding an iPhone with the home screen showing. Staff Efficiency

Pet Portal or Native Mobile App? Which is Right for Your Veterinary Clinic?

If you’re looking for client communication software for your veterinary practice, you may have come across a couple of options in your research. Two of the most common options are a pet portal or a native mobile application. The main…
PetDesk Team
PetDesk Team
A close-up of a Google search for "analytics" on a black iPhone. Client Communication

Simple Ways to Boost Your Veterinary Practice’s Local SEO Ranking

With the advent of the internet, it’s difficult to stand out from the other veterinary hospitals out there. What can you do to differentiate from the rest? What is it that you really need to make your clinic stand out?…
Doctor's appointment schedule with various medical equipment. Staff Efficiency

Best Practices for Scheduling Appointments at Your Veterinary Clinic

Veterinary clinics have the unique challenge of having to perform several different types of appointments a day, from dental cleanings to surgery and back again to euthanasia. This can wear on a veterinarian VERY quickly - but if they establish…
Close-up of person holding mobile phone and a cup of coffee. Staff Efficiency

4 Reasons Why Veterinarians Need to Use SMS Reminders

Imagine your client Mary is hanging out on the couch watching television with her fur baby, Cleo the cat, when all of the sudden her phone vibrates. What does she do? If your first thought is “check her phone”, you…
Woman laying on the grass with a book and a dog. Staff Efficiency

Reminder Systems are Revenue Generators, Not Cost Centers

Every business is composed of various cost centers and revenue generators. While the proper term for revenue generators is called profit centers in finance or accounting, we'll stick with something simpler and more accessible for the sake of this post.…
PetDesk Team
PetDesk Team
Tablet sitting in front of a desk top with the app store open. Staff Efficiency

Client-Centric or Business-Centric App: Which is Right for Your Clinic?

In 2016, 27% of small businesses planned on investing in a mobile app. That's a sizable portion of what's commonly referred to as the "Backbone of America." For veterinary practitioners who are part of this sample, you've got your work cut out…
PetDesk Team
PetDesk Team
A smartphone, notebook and pen within a person's purse. Client Communication

5 Reasons for Your Veterinary Clinic to Message Clients

What good is a mobile app and reminder system company if they don't promote client communications of some sort? Communication itself is among the most important things done in your veterinary practice. I'd rank it just below providing quality medical care for patients.…
PetDesk Team
PetDesk Team
Two people sitting at a table while they work on a laptop, mobile tablet, and smartphone. Staff Efficiency

The 3 Best Ways for Your Veterinary Practice to Reach Clients

While the postcard has been around for ages, it's quickly becoming a thing of the past. This is big news when you consider the historical significance of the postcard. For centuries, mail was the de facto method of communication, regardless…
PetDesk Team
PetDesk Team
A calendar sitting open on a desk. Staff Efficiency

3 Reasons Why Forward Booking Benefits Your Veterinary Practice

How do you make sure your appointment book is full? Do you offer promotions when you anticipate slower-than-usual months? Do you send out additional reminders for annual checkups and vaccinations? Or, do you prefer to sit back and appreciate some downtime at…
PetDesk Team
PetDesk Team
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  • How Virtual Care Unlocks the Treasure Chest of Veterinary Technician Superpowers by Dr. Jessica Vogelsang
  • Avoiding the Headache of Software Implementation
  • Smartphones Changed the Veterinary-Client Relationship
  • PetDesk Celebrates Two Million App Users!
  • Open Letter Follow Up: Launching the PetDesk Equity in Veterinary Medicine Program

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  • Why PetDesk
    • Powerful Features
    • Compatible Systems
    • Case Studies
    • Testimonials
    • Telemedicine
    • CareCredit
  • Veterinary Software
    • Pet Health Mobile App
    • Appointment Requests
    • Reminders & Confirmations
    • Two-Way Messaging
    • Virtual Care
    • Loyalty Program
    • Online Reviews & Reputation
    • Business Health Reporting
  • Blog
    • All Blog Posts
    • Client Communication
    • Staff Efficiency
    • Pet Parenting
    • PetDesk Updates
  • Resources
    • Veterinary Resources
    • News
    • Veterinary FAQs
    • Pet Parent FAQs
  • About Us
    • Our Story
    • Careers
    • Brand Guidelines
    • Contact Us
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  • GET STARTED NOW