If you’re looking for client communication software for your veterinary practice, you may have come across a couple of options in your research. Two of the most common options are a pet portal or a native mobile application. The main…
With the advent of the internet, it’s difficult to stand out from the other veterinary hospitals out there. What can you do to differentiate from the rest? What is it that you really need to make your clinic stand out?…
Veterinary clinics have the unique challenge of having to perform several different types of appointments a day, from dental cleanings to surgery and back again to euthanasia. This can wear on a veterinarian VERY quickly - but if they establish…
Imagine your client Mary is hanging out on the couch watching television with her fur baby, Cleo the cat, when all of the sudden her phone vibrates. What does she do? If your first thought is “check her phone”, you…
Every business is composed of various cost centers and revenue generators. While the proper term for revenue generators is called profit centers in finance or accounting, we'll stick with something simpler and more accessible for the sake of this post.…
In 2016, 27% of small businesses planned on investing in a mobile app. That's a sizable portion of what's commonly referred to as the "Backbone of America." For veterinary practitioners who are part of this sample, you've got your work cut out…
What good is a mobile app and reminder system company if they don't promote client communications of some sort? Communication itself is among the most important things done in your veterinary practice. I'd rank it just below providing quality medical care for patients.…
While the postcard has been around for ages, it's quickly becoming a thing of the past. This is big news when you consider the historical significance of the postcard. For centuries, mail was the de facto method of communication, regardless…
How do you make sure your appointment book is full? Do you offer promotions when you anticipate slower-than-usual months? Do you send out additional reminders for annual checkups and vaccinations? Or, do you prefer to sit back and appreciate some downtime at…
During our time working at PetDesk, we've heard countless practice managers and veterinary clinic owners ask which is the better option: Client acquisition or client retention? We're all attracted by the allure of fancy marketing packages -- radio spots, feature pieces…
