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The PetDesk Press

For Pet Care Providers & Pet Parents
Pet Parenting

Going Down the Rabbit Hole: Dispelling Common Myths with Alex Strelzik of Broward Avian and Exotic Animal Hospital

Saturday, September 28th, was International Rabbit Day! To celebrate, we reached out to Alex Strelzik, the office manager at Broward Avian and Exotic Animal Hospital. You might have seen their practice on the National Geographic show, Dr. K’s Exotic Animal…
Client Communication

Embracing Technology in the Modern Veterinary Practice with Ron Sosa

The use of technology in veterinary practices is expanding rapidly. In general, our industry remains stuck in a time warp while technology and consumer attitudes advance. With the rise of Millennial and Xennial pet parents, technology adoption is more important…
Daniel Haberman
Daniel Haberman
Staff Efficiency

Things to Consider When Shopping for Practice Information Management Software (PIMS)

If you do a quick Google search for “practice information management software”, you’ll come back with over 50 million results. That is an overwhelming amount of options when starting to look for a PIMS for your veterinary practice. So where…
Doctor's appointment schedule with various medical equipment. Staff Efficiency

Best Practices for Scheduling Appointments at Your Veterinary Clinic

Veterinary clinics have the unique challenge of having to perform several different types of appointments a day, from dental cleanings to surgery and back again to euthanasia. This can wear on a veterinarian VERY quickly - but if they establish…
aaronbannister
aaronbannister
Close-up of person holding mobile phone and a cup of coffee. Staff Efficiency

4 Reasons Why Veterinarians Need to Use SMS Reminders

Imagine your client Mary is hanging out on the couch watching television with her fur baby, Cleo the cat, when all of the sudden her phone vibrates. What does she do? If your first thought is “check her phone”, you…
Woman laying on the grass with a book and a dog. Staff Efficiency

Reminder Systems are Revenue Generators, Not Cost Centers

Every business is composed of various cost centers and revenue generators. While the proper term for revenue generators is called profit centers in finance or accounting, we'll stick with something simpler and more accessible for the sake of this post.…
PetDesk Team
PetDesk Team
Cell phone sitting on-top of an agenda with writing supplies. Staff Efficiency

3 Ways an Appointment Reminder App Boosts Compliance

Apps are everywhere! Whether you're ordering food or scheduling an appointment, the proliferation of mobile apps for business is difficult to miss. Heading to Starbucks or Dunkin Donuts? Download the app, order ahead, and skip the line. Ready for a…
PetDesk Team
PetDesk Team
A notepad and pen lying next to a computer. Staff Efficiency

The Top 5 Reasons for No-Shows at Your Veterinary Practice

No-shows are the bane of any appointment-based service industry. In the veterinary industry, AAHA reports a 9% industry-wide no-show rate. For roughly every 10 to 11 appointments you have per day, one won't show. In the 250 working days ahead in 2017, your…
PetDesk Team
PetDesk Team
A calendar sitting open on a desk. Staff Efficiency

3 Reasons Why Forward Booking Benefits Your Veterinary Practice

How do you make sure your appointment book is full? Do you offer promotions when you anticipate slower-than-usual months? Do you send out additional reminders for annual checkups and vaccinations? Or, do you prefer to sit back and appreciate some downtime at…
PetDesk Team
PetDesk Team
Person filling a car gas tank. Staff Efficiency

Client Acquisition vs. Client Retention: Which Should You Focus On?

During our time working at PetDesk, we've heard countless practice managers and veterinary clinic owners ask which is the better option: Client acquisition or client retention? We're all attracted by the allure of fancy marketing packages -- radio spots, feature pieces…
PetDesk Team
PetDesk Team
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  • Why PetDesk
    • Powerful Features
    • Compatible Systems
    • Case Studies
    • Testimonials
    • Telemedicine
    • CareCredit
  • Veterinary Software
    • Pet Health Mobile App
    • Appointment Requests
    • Reminders & Confirmations
    • Two-Way Messaging
    • Virtual Care
    • Loyalty Program
    • Online Reviews & Reputation
    • Business Health Reporting
    • Pet Health Insurance Guide
  • Blog
    • All Blog Posts
    • Client Communication
    • Staff Efficiency
    • Pet Parenting
    • PetDesk Updates
  • Resources
    • Veterinary Resources
    • Veterinary Clinic FAQs
    • PetDesk Provider Help Center
    • Pet Parent Help Center
  • About Us
    • Our Story
    • Careers
    • News
    • Brand Guidelines
    • Contact Us
  • Login
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