Veterinary Clinics

Client Communication

The Role of Telemedicine Amid Shifting Client Expectations

The COVID-19 pandemic has radically altered operations at veterinary practices: curbside service quickly became a norm, schedules and hours changed, and visits fell. Veterinarians are rightly concerned about closing the gap of care that they sense in their appointment data.…

Daniel Haberman

Client Communication

Telemedicine – One Size Does Not Fit All

Rapid Advances in Technology It is hard to believe that once upon a time, veterinary clinics used software only for patient records and appointment management. But as veterinary software offerings proliferated over the last 30 years, most veterinary clinics are…

Daniel Haberman

PetDesk News

We Hear You! New PetDesk Product Upgrades

COVID-19 has transformed everyone's day-to-day nearly overnight: veterinary clinics are making significant changes to operations to meet CDC and AVMA guidelines, clients are spending more time than ever with their pets, and communication is rapidly shifting toward digital formats as…

Daniel Haberman

PetDesk News

Keeping the Veterinary Community Safe and Healthy a Top Priority for PetDesk

Access to Unlimited Two-Way Messaging Free for PetDesk Customers During COVID-19 Outbreak SAN DIEGO (March 18, 2020) -- PetDesk, the leader in veterinary communication software, has announced effective immediately, it will offer free unlimited Two-Way Messaging to help keep customers,…

Daniel Haberman

Client Communication

Embracing Technology in the Modern Veterinary Practice with Ron Sosa

The use of technology in veterinary practices is expanding rapidly. In general, our industry remains stuck in a time warp while technology and consumer attitudes advance. With the rise of Millennial and Xennial pet parents, technology adoption is more important…

Daniel Haberman

Client Communication

How to Create a Great Customer Experience Outside of Your Veterinary Clinic

As a pet parent, taking your pet to see a veterinarian is one of those tasks that, while often pushed off, is necessary to ensure that your pet has the best care possible. Cat parents are all too familiar with…

Sarah Laoyan

Staff Efficiency

Things to Consider When Shopping for Practice Information Management Software (PIMS)

If you do a quick Google search for “practice information management software”, you’ll come back with over 50 million results. That is an overwhelming amount of options when starting to look for a PIMS for your veterinary practice. So where…

Sarah Laoyan

Person holding an iPhone with the home screen showing.

Staff Efficiency

Pet Portal or Native Mobile App? Which is Right for Your Veterinary Clinic?

If you’re looking for client communication software for your veterinary practice, you may have come across a couple of options in your research. Two of the most common options are a pet portal or a native mobile application. The main…

PetDesk Team

Person holding smartphone with maps open.

Client Communication

The Importance of Google My Business for Pet Care Businesses

Whether we like it or not, Google is completely reshaping the way that we interact with the internet on a day-to-day basis. Whether it’s the technology that’s powering the world’s most popular search engine or developing the technology to help…

Shona Fenner

Dog lying in the street with a medical cone.

Client Communication

How to Handle Bad Online Reviews of Your Pet Care Business

We've spoken with many veterinary practice owners and managers who are stressed about their online reviews and how negative reviews pop up more than positive ones. The animal care industry is unique compared to other businesses because of the emotional…

Shona Fenner

The PetDesk Press

The Role of Telemedicine Amid Shifting Client Expectations

Telemedicine – One Size Does Not Fit All

We Hear You! New PetDesk Product Upgrades

Keeping the Veterinary Community Safe and Healthy a Top Priority for PetDesk

Embracing Technology in the Modern Veterinary Practice with Ron Sosa

How to Create a Great Customer Experience Outside of Your Veterinary Clinic

Things to Consider When Shopping for Practice Information Management Software (PIMS)

Pet Portal or Native Mobile App? Which is Right for Your Veterinary Clinic?

The Importance of Google My Business for Pet Care Businesses

How to Handle Bad Online Reviews of Your Pet Care Business

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