![PetDesk_Phones_Features_Header PetDesk Phones Features](https://petdesk.com/wp-content/uploads/2024/03/PetDesk_Phones_Features_Header.png)
![watermark-play-icon-520px-1](https://petdesk.com/wp-content/uploads/2023/06/watermark-play-icon-520px-1.png)
Introducing PetDesk Phones
Effortlessly wow clients and staff through streamlined communication with PetDesk Phones (previously Kontak). PetDesk offers the only phone system that seamlessly integrates with your practice management system nestled neatly within your PetDesk dashboard or as a standalone product. With the ability to quickly identify incoming callers, your team can easily access pet and client data during phone calls so they can deliver exceptional service while optimizing your staff’s time and workflow.
![Client-happily-sitting-in-lobby-with-dog Client happily sitting in the lobby with their dog](https://petdesk.com/wp-content/uploads/2024/02/Client-happily-sitting-in-lobby-with-dog.png)
Boost Veterinary Client Experience
By presenting patient information in real-time, front desk staff can cultivate an outstanding service experience that nurtures client relationships. Imagine being able to answer the phone with “Hey Susan, great to hear from you! How’s Baxter doing?” Instead of “Thanks for calling XYZ Clinic, how can I help you?” Creating little moments for your pet parents will keep them happy and coming back!
Improve Veterinary Staff Efficiency
PetDesk Phones guides staff through each phone call, shortening each conversation, and leaving more time to do other important tasks. Imagine when a client calls being able to see their name, pet’s name, and other important details of their recent visit, so you’re no longer asking them to repeat themselves. Big time saver!
![Two techs working together to prep a dog for surgery Two veterinary technicians working together to prep a dog for surgery](https://petdesk.com/wp-content/uploads/2024/02/Two-techs-working-together-to-prep-a-dog-for-surgery.png)
![CSR-using-PetDesk-at-front-desk CSR using PetDesk while on the phone at the front desk](https://petdesk.com/wp-content/uploads/2024/02/CSR-using-PetDesk-at-front-desk.png)
Increase Veterinary Clinic Revenue and Compliance
Equip CSRs with pertinent patient and client information in real-time, like overdue pet vaccinations and outstanding balances, allowing your staff to recommend additional services and bolster compliance and revenue. Imagine a pet parent calling about a medical question for their pup, and while you’re able to navigate their question, you can also remind them to bring Baxter in for his rabies vaccine. Tie two loose ends at once!
We sync with your PIMS
- Advantage AVImark
- Complete Clinic
- Cornerstone
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Covetrus Pulse
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DaySmart Vet
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Digitail
- DVM Manager
- DVMax
-
ezyVet
-
Hippo Manager
- HVMS
- ImproMed Infinity
- ImproMed Equine
- IntraVet + IntraVet SQL
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Provet Cloud
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Rhapsody
- RxWorks
-
Shepherd
- Stringsoft
- Triple Crown
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Vetspire
- V-Tech Platinum
![PetDesk_Phones_Footer PetDesk app two-way text messaging view on desktop screen](https://petdesk.com/wp-content/uploads/2024/03/PetDesk_Phones_Footer.png)
Book a Demo
Effortlessly wow clients and optimize your staff’s workflow with PetDesk Phones
Get started with our online form so we can prepare your custom demo.