Give your clients a beautifully designed and easy to use free app. Technology has changed again and if you aren’t paying attention to mobile then you’re not just missing out on a new opportunity, you’re missing your clients altogether.
Your Clients Aren’t Hearing You
If you are only sending postcards and/or emails then you’re probably only reaching 30% of your clients. You need to expand the number of channels you use to reach all of your clients. Today, clients don’t just own smartphones. They use them like crazy:
- 80% of your clients use smartphones.
- They check them 150 times per day.
- The read 98% of SMS text and push notifications.
- They spend more time on their phones than on their computers.
- They spend 86% of that time in Native Apps.
Give Clients What They Want – A Native App
Your clients will love PetDesk because it’s the only pet app built natively – just like the apps they use everyday. It’s faster, easier to use, and integrated deeply with their phone. By giving them this same level of quality and user experience you’ll see more than 40% of your clients using the app every month. Compare that to a web portal they have to find and log in to and you’ll see a 1000x increase in engagement.
Lower No Shows
Appointments are added to their personal calendar and they automatically get an hour before reminder that day.
Vaccine dates and annual check up exams are easily accessible in the app.
Lower Call Volumes
Clients request appointments in the app, staff confirm with a click, and clients re-confirm two days before.
Integrate your online pharmacy and pet health insurance provider of choice in the app.
“Our clients love the PetDesk app because it is free, easy to use, and assists them in keeping up-to-date with their pet’s vaccines and appointments."Karina Velez, Co-Owner and ManagerHeart of Harlem Veterinary Clinic