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Lessons from Curbside

Your guide to a better curbside experience. Implement processes to relieve stress and delight clients.

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Lessons from Curbside e-book download PetDesk

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The CSR Survival Guide
E-books

The CSR Survival Guide

Helpful hints, tips, and ideas to support your veterinary front desk superstars!

Our 2023 edition includes a new updated appendix by Kelli Sue Kerwin, CVPM of Blue Heron Consulting
8 Ways to Help Your Veterinary Practice’s Front Desk during COVID-19
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8 Ways to Help Your Veterinary Practice’s Front Desk during COVID-19
A New Path to Increase Profit
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A New Path to Increase Profit