For Care-Pets Animal Hospital, more than 70% of calls were going to voicemail, and few were getting responses. With Two-Way Messaging, 80% of messages are answered by clients, and the team saves nearly 60 hours a month using PetDesk.
Jennifer, the marketing manager at Albert North Veterinary Clinic, wanted to streamline communication for her clients with a practice app. Now with 46% of their clients using the PetDesk app, they have saved the front desk hours every week.
With PetDesk, East Padden Animal Hospital grew by 154% over 4 years while automating & personalizing routine communication and introducing a client app to become more accessible.
Dr. Jones knew she needed a new client communication software that wouldn’t take too much attention from her more urgent tasks. After a 66-minute PetDesk onboarding, she was saving 32 hours each month.
Lake Emma Animal Hospital was on the lookout for ways to maintain client loyalty. After implementing a customized loyalty program with PetDesk, monthly revenue grew by more than $130k.
Just Cats Clinic had a slow period and needed an easy-to-start way to increase visits. She called her PetDesk customer success manager about a customized loyalty program and was set up after just two calls.
With an increased no-show rate of 13%, Dr. Weaver realized that Bluemound Animal Hospital had around 1,500 missed appointments. With PetDesk, he saw a 38% decrease in no-shows and a 10% decrease in lost clients.
PetDesk’s Loyalty is designed to motivate your clients to visit more and spend more with your practice. Working with PetDesk to develop and implement a customized loyalty program has increased revenue by 35% for this North American Veterinary Clinic.
This San Diego Veterinary Clinic had not seen noticeable impacts with other communication software. After implementing PetDesk, they saw 1,538 more appointments in a year and a $255k increase in annual revenue.
This Los Angeles Clinic found that focusing on existing clients was best for their business and the pets. After focusing on current clients and retention, both their clients’ and their business’s health substantially improved.
© 2021 PetDesk. Read our Terms of Use and Privacy Policy
