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veterinary customer testimonials

Success Stories

See for yourself how veterinary teams are saving time, reducing call volume, and providing an excellent client experience with PetDesk.

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“Overall, PetDesk has absolutely delivered a return on investment. We’ve expanded, reduced staffing needs in certain areas, and improved client and team satisfaction.”

Dave Statner, Hospital Administrator, Primary Care Animal Hospital

Primary Care Animal Hospital

From 22-Minute Hold Times to No Phone Room Needed

hours saved per week

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“With PetDesk’s online scheduling system, powered by Vetstoria, we have been able to reduce phone call volume by 50-55%.”

Kindra Hines, Practice Manager, Oceanside Veterinary Clinic

out of hours bookings

Family Pet Health

Clinic Experiences Fewer No-Shows, More New Clients, and Reduced Call Time with Direct Booking

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“There’s something comforting about knowing everything we talked about is captured. I can be present with the client in the moment, and trust that Scribe has my back. Even on chaotic days, I no longer end with a mountain of incomplete charts. That mental weight is just… less.”

Kathleen Cavell, DVM, Northwood Animal Hospital

Northwood Animal Hospital

Charting Was the Bane of Their Existence—Until They Found PetDesk Scribe

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“The onboarding experience was particularly noteworthy. The team provided extensive support and ensured everything was set up perfectly.”

Bree Koehler, Practice Manager, San Benito Vet Center

calls directed to auto SMS

San Benito Vet Center

Reducing Call Volume and Saving Time with PetDesk Phones

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“Before, I had to collect photos, come up with ideas, and create posts myself—it was a lot. Now, it’s so much easier to organize everything. I just need to request something, gather the key pieces, and they take care of putting it all together. It’s been a huge time-saver.”

Lysha, Lead Receptionist and Office Administrator, Galaxy Cats Vet Center

Galaxy Cats Vet Center

How PetDesk Marketing Helped Boost Patient Growth and Engagement with Agency Services

increase in new clients

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“I genuinely don’t have anything negative to say about PetDesk. They’re responsive, their technology is reliable, my clients like it, and it makes my team’s life easier. They’ve never let me down.”

Michael Shirley, DVM + Owner, Family Pet Health

reduction in no-shows through PetDesk Pay

Family Pet Health

Clinic’s Journey to Fewer No-Shows Through PetDesk Communications

Westside Veterinary Services

How This Hospital Saved Time and Grew Their Client Base 21% with PetDesk

appointments booked

View case studies