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Veterinary customer Success stories
Real practices, real results
See for yourself how veterinary teams are saving time, reducing call volume,
and providing an excellent client experience with PetDesk.
See for yourself how veterinary teams are saving time, reducing call volume, and providing an excellent client experience with PetDesk.
15 hrs/month saved on phone
33% of appointments booked online
How one hospital reduced phone volume and captured after-hours appointments with PetDesk
"…PetDesk helped us keep conversations organized, respond faster, and reduce front desk workload."
- Jason Steinle, DVM/Owner, Northwest Animal Hospital

Featured success stories
Featured success stories
Featured success stories
In their own words
"Now we get more app submissions for refill requests and appointment requests. Also, being able to text/app message owners saves us from the time of making a phone call, which takes a LOT more time."
Nathan, Practice Manager
The Cat's Meow Veterinary Hospital
"Working with the PetDesk team has been great… Our staff loved how simple it was to pick up, and our clients love the level of communication we're able to provide."
Hannah, Practice Manager
High Country Veterinary Hospital
"Invest the time to have a conversation...Your time and resources will come back to you in the form of happier clients and more satisfied employees over time."
Chris Ballard, Project & Safety Manager
Pet Emergency Clinic and Referral Center
"We had our hand held [by PetDesk] through every part of the process, and it really made a difference knowing exactly who our point of contact was..."
Jo Thomas, Office Manager
Tsolum Veterinary Hospital
"PetDesk has been a great addition to our practice. The people are super helpful and full of ideas to help things run smoother at our clinic."
Lisa, Hospital Manager
Kalamazoo Cat Hospital
In their own words
"Now we get more app submissions for refill requests and appointment requests. Also, being able to text/app message owners saves us from the time of making a phone call, which takes a LOT more time."
Nathan, Practice Manager
The Cat's Meow Veterinary Hospital
"Working with the PetDesk team has been great… Our staff loved how simple it was to pick up, and our clients love the level of communication we're able to provide."
Hannah, Practice Manager
High Country Veterinary Hospital
"Invest the time to have a conversation...Your time and resources will come back to you in the form of happier clients and more satisfied employees over time."
Chris Ballard, Project & Safety Manager
Pet Emergency Clinic and Referral Center
"We had our hand held [by PetDesk] through every part of the process, and it really made a difference knowing exactly who our point of contact was..."
Jo Thomas, Office Manager
Tsolum Veterinary Hospital
"PetDesk has been a great addition to our practice. The people are super helpful and full of ideas to help things run smoother at our clinic."
Lisa, Hospital Manager
Kalamazoo Cat Hospital
In their own words
"Now we get more app submissions for refill requests and appointment requests. Also, being able to text/app message owners saves us from the time of making a phone call, which takes a LOT more time."
Nathan, Practice Manager
The Cat's Meow Veterinary Hospital
"Working with the PetDesk team has been great… Our staff loved how simple it was to pick up, and our clients love the level of communication we're able to provide."
Hannah, Practice Manager
High Country Veterinary Hospital
"Invest the time to have a conversation...Your time and resources will come back to you in the form of happier clients and more satisfied employees over time."
Chris Ballard, Project & Safety Manager
Pet Emergency Clinic and Referral Center
"We had our hand held [by PetDesk] through every part of the process, and it really made a difference knowing exactly who our point of contact was..."
Jo Thomas, Office Manager
Tsolum Veterinary Hospital
"PetDesk has been a great addition to our practice. The people are super helpful and full of ideas to help things run smoother at our clinic."
Lisa, Hospital Manager
Kalamazoo Cat Hospital






