Online Appointment Requests Alleviate Call Volume
More than half of your clients want to request appointments online. PetDesk makes it easy.
Who benefits from Veterinary Online Appointment Requests?
Why use PetDesk Appointment Requests veterinary software?
Veterinary appointment scheduling is uniquely challenging. According to PetDesk internal data, 65% of appointments requested through the PetDesk app were made after clinic hours. Beyond giving the customer what they want, PetDesk Appointment Requests software:
- Streamlines your appointment scheduling process
- Works with your existing practice management software
- Makes it easy to book more client visits
- Organizes your daily appointments with an easy-to-use dashboard
- Connects with your existing client database online and offline
- Confirms daily appointments with just a few clicks
How veterinary online appointment requests help practices grow.
According to Robert Ross in MarketWatch, around 68% of U.S. households have pets. Plus, the American Pet Products Association estimates that $99 billion will be spent on our pets in 2020. So, how can you tap into that opportunity?
Your best bet is delivering best-in-class client interactions. One way to to spend as much time as possible with patients is to automate inefficient and time-consuming tasks. Online appointment requests reduce the time your staff spends on the phone and lets clients request appointments using computers or mobile devices (PetDesk works with both Apple and Android systems).
A healthy veterinary practice never stops acquiring new clients, but it’s not easy to rise above the competition. With PetDesk you can make appointment requests accessible through your website as well as Facebook, Instagram, and other social media sites, exposing you to potential new clients in your area. Want to improve your practice’s online experience? The PetDesk team can develop an affordable, easy-to-use website for you.
See how PetDesk’s client communication technology helps veterinary practices deliver superior client service.
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Happy customers make us the #1 client communication
platform for thriving veterinary practices.
"Clients love the ability to request appointments or prescription refills with ease. This has been a great asset in our practice and has improved client communication and compliance significantly. "Laura B.Practice Manager, Erlanger Veterinary Hospital
"PetDesk has taken care of all of our client communication, reminders and website. It is simple to use for both our team members and clients. We have had many of our appointments scheduled, canceled and confirmed directly through the app or email saving our client relations team hours in the day to assist other clients. The website is beautiful and easy to update with a quick email to the PetDesk support team and the client satisfaction surveys help us address any concerns clients have immediately, and share with our staff the great words clients leave for us."Jamie W.Office Manager