At PetDesk, the I.D.E.A. (Inclusion, Diversity, Equity, and Allyship) group is an employee-organized alliance and safe space for discussion and action around inequalities influencing our country, our industry, and ourselves. In February, we’re excited to celebrate Black History Month by…
At PetDesk, our vision is to extend the lives of pets. Imagine if we could have 30-year-old dogs and 40-year-old cats by 2050. That may be overly optimistic, but we believe we can help create a world where this is…
You and some loved ones are getting ready to spend a day on the water with your boat. No one is thrilled to discover there’s a hole in the boat, and you left your repair kit back home. Luckily, someone…
We’ve all been there. You call a client to confirm an appointment for tomorrow, and it rings 5 times and shuts off. You call back and finally get the voicemail. You leave your message about confirming and ask the client…
Many clients like texting you - and that’s great! One less phone call. But many practices are missing the amount of outbound phone calls or emails that they can replace by using a simple and clear template. Save these templates…
Are technicians going to save vet med? I mean, we know they already save the day on a regular basis, but in the weary winter of COVID there’s an additional treasure trove of knowledge to unlock. If you’re struggling to…
Software implementation can intimidate even the most experienced practice managers. Depending on the software, changes will come to staff workflow, veterinary workflow, and/or client experience. Practice managers have to balance the benefits - and new drawbacks - of the software…
What Does That Mean for Your Practice? In 2007, the smartphone was put into people’s hands for the very first time. In 2019 - only 12 years later - 81% of Americans owned a smartphone while only 4% did not…
We are proud to announce an exciting milestone here at PetDesk - TWO MILLION APP USERS! At this big milestone, we’re especially thankful for our PetDesk customers and our app users. As we get closer to our mission of improving…
The PetDesk founders, Aaron, Ken, and I, wrote an open letter a few months ago supporting the Black Lives Matter movement, making clear PetDesk’s commitment to not merely be aware, but active. We’ve done a lot of research, learning, and…
