I entered the Twilight Zone sometime last week when my son lost his contact lens. It is an interdimensional space between 1980 and 2010, where phones with cords endlessly ring and elevator music surrounds you at every turn. Suspended in…
Long before I put on my first veterinary assistant scrubs, I was in health and life insurance sales. On one memorable occasion, I was visiting Mr. Morrison at his home for a follow-up appointment we set. He lived alone but…
Manhattan is a storied place. Once a Dutch colony, now it hosts prestigious events such as New York Vet, and has giant apples everywhere. Fun Fact: this is why they call it the big apple. Joking aside, the food is…
Raise your hand if you love getting long Facebook messages from clients. Anyone? Yeah, I didn’t think so. The phone is so much more efficient for your front desk staff, right? It certainly makes your life easier to do it…
Saturday, September 28th, was International Rabbit Day! To celebrate, we reached out to Alex Strelzik, the office manager at Broward Avian and Exotic Animal Hospital. You might have seen their practice on the National Geographic show, Dr. K’s Exotic Animal…
Veterinarians take an oath, they solemnly swear to use their knowledge and skills to protect animal health and relieve suffering. All veterinarians know this, technicians know this, the whole clinic team knows this. Enter the World of Client Reviews In…
Most people aren't packing their bags for a trip to Glendale in late September. But if you're like us, you're headed to the 2019 VHMA Annual Meeting and Conference, and you're in for a treat. We put together a quick list…
The use of technology in veterinary practices is expanding rapidly. In general, our industry remains stuck in a time warp while technology and consumer attitudes advance. With the rise of Millennial and Xennial pet parents, technology adoption is more important…
When you think of Kansas City, do you think of barbeque? If you do, you’re not alone. But if you're looking to find great places to eat barbeque, this is not the list for you. Afterall, we assume you’re going…
Did you know that three alligators once lived in the White House? Crikey! Obviously, Washington D.C. is a spectacular place, and although there might not be any gators in the White House anymore, you can be sure there will be…
