Overview
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Triage in a veterinary hospital involves assessing the severity of each patient’s condition and prioritizing care based on the level of urgency. As a CSR, you are on the...
Veterinary practices have never been quite so overbooked and understaffed, but no-shows still happen and wreak havoc on business. Here are 10 tips for reducing your no-show rate that...
PetDesk Mass Messaging is useful when you need to send messages to more than one client at a time. Many technologies offer similar features. There’s a lot of time...
Is your workplace toxic? If you’re reading this article, you already have your suspicions. Toxic work environments give off a general feeling of unease. In addition, toxic behavior spreads...
February is fast approaching, which means that Dental Health Month is right around the corner. We know that pet parents want to save money whenever they can, and some...
October 16–22 is National Veterinary Technician Week within the United States. Every year since 1993, the National Association of Veterinary Technicians in America (NAVTA) has dedicated the third week...
It is not uncommon for pet parents to be faced with difficult decisions. As much as we hope that every client can afford necessary and recommended treatments for their...
Getting pet parents to understand the importance of wellness exams can be challenging. Clients want to feel informed and empowered when it comes to making decisions about their pet’s...
