Make Reduced Phone Volume and Simplified Communication a 2022 Reality

Make Reduced Phone Volume and Simplified Communication a 2022 Reality

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PetDesk Overview

PetDesk has empowered over 3,000 veterinary practices across North America with client engagement software that helps streamline front office processes and build better relationships with their clients using powerful veterinary communication features. With the 5-star rated PetDesk mobile app, 3 million clients stay current with their pets’ health so that they can live longer, happier, and healthier lives.

Veterinary Client Communication Features

Leverage PetDesk’s powerful veterinary client engagement features that support your front office staff so they can provide the best care and consideration for your clients and pets. Here are just some of the ways that can help transform the way your practice operates:

Reminders & Confirmations
Reminders & Confirmations

Apps, emails, push notifications, and text messages let you deliver critical veterinary information that boosts client compliance.

5-Star Pet Health Mobile App
5-Star Pet Health Mobile App

Our #1 veterinary communication app keeps your clients connected 24/7 with immediate access to their pet’s information.

Online Appointment Requests
Online Appointment Requests

59% of clients prefer online scheduling. So give them what they want–online scheduling day or night and reduce the time your staff spends on the phone setting, canceling, and rescheduling appointments.

Two-Way Messaging
Two-Way Messaging

Instead of picking up the phone only to leave voicemail after voicemail, utilize PetDesk’s Two-Way messaging to share quick and simple pet information like post-exam follow-ups and medication pick-ups.

Loyalty Programs
Loyalty Programs

PetDesk works with your practice to create a loyalty program that will not only incentivize clients to stay loyal and visit your clinic more often but keep pets happier and healthier with helpful services.

Support Every Step of the Way
Support Every Step of the Way

From implementation to training and beyond, PetDesk provides your staff with unmatched, quality support for your practice so that you can continue to give clients and their pets an exceptional experience.

PIMS Integration
PIMS Integration

Supercharge your practice management system by syncing with PetDesk so that you can cut down on busy work and accomplish more care for pets. PetDesk currently works with top PIMS like AVImark, Cornerstone, ImproMed, and 15 others.

Member Benefits

PetDesk is proud to partner with IVPA, the Independent Veterinary Practitioners Association. IVPA is the first nonprofit association dedicated to uniting and empowering independently owned and locally operated veterinarians. 

PetDesk is thrilled to aid IVPA in advocating for the needs of the independent practice to both our communities and the profession. This partnership will allow us to provide IVPA members with specific member perks that will help maximize their time so they can get back to doing what they do best — helping and healing our pets.

If you’re an IVPA member looking to learn more about your specific benefits, we encourage you to visit your member portal. To find out how PetDesk can help your practice, you can schedule an online demo with a PetDesk Practice Management Consultant today!

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Ready to Get More Time to Provide Better Care?

Sign up for a live 20 minute demo or call us directly at 619.860.0125