Partner with PetDesk to connect with clients and grow your practice.

Take advantage of your premium PawsTime customer benefits.

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More clients, more time, all powered by PetDesk.

Thousands of veterinary practices use PetDesk’s unified solution to connect with clients and grow their practice. With PetDesk’s veterinary-specific VoIP phone solution, practices are able to optimize the client experience and their hospital’s workflow. Get everything your veterinary practice needs to succeed with PetDesk.

Veterinary growth and communication tools

Leverage PetDesk’s unified solution to seamlessly communicate with pet owners and streamline your phone systems.

VoIP Phone Solution

The only phone system that seamlessly integrates with your PIMS nestled neatly within your PetDesk dashboard. Quickly identify incoming callers, easily access pet and client data during phone calls, and deliver exceptional service while optimizing your staff’s time and workflow.

Support every step of the way

From implementation to training and beyond, PetDesk provides your staff with unmatched, quality support for your practice so that you can continue to give clients and their pets an exceptional experience.

PIMS integration

Supercharge your practice management system by syncing with PetDesk so that you can cut down on busy work and accomplish more care for pets. PetDesk currently works with top PIMS like AVImark, Cornerstone, ImproMed, ezyVet, and fifteen others.

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Customer benefits

For 15 years, PawsTime has been giving veterinary practices across the United States and Canada something to bark about. Say goodbye to silence and boring on-hold messages, and say hello to fresh, customized content that prompts your callers to ask to be put back on hold.

PawsTime on-hold messages are designed to educate your callers, share your practice story, and elevate pet care. Drive clients to your website to book appointments, download your mobile app, and shop your online pharmacy. Share important preventive advice, seasonal pet care recommendations, doctor bios, promotions, and more! PawsTime caters to your most captive audience, building loyalty with every call.

Together, PetDesk and PawsTime are a powerhouse team dedicated to improving the customer experience. Not only do PawsTime messages update each month with seasonal content, but they load automatically with absolutely no staff effort! With comprehensive, ongoing project management, PawsTime frees your staff to focus on your clients and patients, not updating your on-hold messages.

Ready to learn more? Schedule a product walkthrough with one of our PetDesk experts and see how we’re setting the standard for exceptional customer experiences.

Book a demo Today

Ready to see what PetDesk can offer your clinic?