PetDesk is more than a purchase, we’re your partner in better client communication
Don’t wait—take advantage of your premium VHA member perks.
We’re prepared to tackle all your pain points
High call volume, overwhelming workloads, financial friction—we know the different obstacles veterinary professionals face every day. That’s why more than 8,000 clinics trust PetDesk’s powerful veterinary-specific products and tools to create and maintain an excellent experience where every person and patient can succeed.
The perfect veterinary solutions for every clinic’s challenges
PetDesk makes it easier than ever to connect with pet owners by reducing call volume, increasing team productivity, and creating a more efficient environment for the best pet care possible.
Online Booking
Stay in 100% control while pet owners book your services 24/7 through a super customizable online booking platform that prevents errors, reduces calls, and secures your revenue.
PIMS-VoIP Phone System
Make each call faster and more efficient with the only veterinary VoIP phone system that syncs with your PIMS to save time, lower call volume, and provide a personalized client experience.
#1 Veterinary App
Free your team from too many touchpoints with the industry-leading veterinary communication app that lets clients self-serve and access pet health information anytime, anywhere.
Reminders & Confirmations
Save time, decrease no-shows, and keep health journeys on track by reminding pet owners about their appointments well in advance through email, SMS, our app, or mail.
Texting & Mass Messaging
Let pet owners use SMS to ask questions, pay bills, and more while you respond when it works best. Plus, send custom mass messages to clients in a few clicks!
Points-Based Loyalty Programs
Drive revenue, incentivize repeat visits, and build stronger relationships through our personalized rewards program that keeps pet parents coming back to your practice.
Support Every Step of the Way
From implementation to training and beyond, PetDesk provides your staff with unmatched, quality support for your practice so that you can continue to give clients and their pets an exceptional experience.
PIMS Integration
Supercharge your practice management system by syncing with PetDesk so that you can cut down on busy work and accomplish more care for pets. PetDesk currently works with top PIMS like AVImark, Cornerstone, ImproMed, ezyVet, and fifteen others.
Coming Soon: PetDesk Scribe
Manually writing or typing notes into your PIMS leads to late nights, missed lunches, and mounting frustration. With so much on your plate, maintaining high-quality notes may feel impossible. That’s where PetDesk Scribe comes in.
Our AI-powered transcription solution not only drastically reduces the time spent on medical notes, but also ensures high-quality, structured, and accurate SOAP notes and client summaries. That means you can keep your focus on your patients and leave on time, while we focus on high-quality notes.
With PetDesk, You Get:
PIMS integration
Supercharge your practice management system by syncing with PetDesk so that you can cut down on busy work and accomplish more care for pets. PetDesk currently works with top PIMS like AVImark, Cornerstone, ImproMed, ezyVet, and fifteen others.
Support every step of the way
PetDesk offers technical support for troubleshooting and system access, along with strategic guidance from Customer Success Managers. Maximize your investment through training, goal tracking, and direct access to resources via your PetDesk dashboard.
Quick & simple implementation
Our onboarding process ensures a seamless transition from system configuration, to staff training, and a dedicated implementation manager to guide you every step of the way. After launch, you’ll have ongoing support from your Customer Success Manager to keep everything running smoothly.
Time Savings
“PetDesk saves us about 45 minutes per doctor per day. With five doctors, that’s nearly 4 hours of CSR time saved daily.”
Customizability
“Through experience, we’ve learned what works best for us, and PetDesk’s customizability has been highly beneficial. As clinics, we often concern ourselves with how much access to grant clients to our appointment scheduler. However, with the extensive filtering options and modifications available, it’s easy to tailor it to meet our needs.”
Better Communication
‘Our clinic staff now spends 30% less time on the phone than they did previously.’ “With PetDesk, all those inquiries that used to come over the phone can now be answered quickly through the messaging system. Ten people had messages with either appointment requests or medication refills this morning, and it took only 30 minutes to get those sorted. The tool has helped us avoid a lot of back and forth. It has really increased efficiency.”
Member benefits
PetDesk is proud to partner with VHA, the Veterinary Hospitals Association. VHA is a proud not-for-profit association that has served and supported veterinary professionals and practices for over 35 years. Created by veterinarians for veterinarians, they offer solutions that enable veterinary teams nationwide to grow, learn, and thrive.
This partnership will allow us to provide VHA members with specific member benefits to ensure that both the relationship and communication between pet parents and clinics is the best that it can be so ultimately, we can provide the best care for our pets.
If you’re a VHA member looking to learn more about your specific benefits, we encourage you to visit your VHA member portal. To find out how PetDesk can help your practice, you can schedule an online demo with a PetDesk Practice Management Consultant below!
Book a demo Today
Ready to see what PetDesk can offer your clinic?
Get started with our online form so we can prepare your custom demo.