Stronger client retention starts with the PetDesk app—learn more during our live event! Register now >
Stronger client retention starts with the PetDesk app—learn more during our live event! Register now >
Stronger client retention starts with the PetDesk app—learn more during our live event! Register now >
smart voip phone system
Provide tailored client care with a veterinary-specific smart VoIP phone system
Enjoy shorter, more productive calls with our veterinary-specific Smart VoIP phone system that syncs with your practice information management system (PIMS), saving you time while creating a personalized client experience.

Join over 12,000
veterinary practices
Join over 12,000
veterinary practices
Join over 12,000
veterinary practices
Stay dialed in with PetDesk
Save time with shorter phone calls, keep your focus on more critical tasks, and enhance pet owner interactions with a PIMS-VoIP phone system that provides you with convenient communication, productive conversations, and higher client retention.
By syncing with your PIMS, you’ll enjoy quick and easy access to client and patient details, empowering your team to answer the phone with a personal greeting instead of a general “Hello?”
Save time with shorter phone calls, keep your focus on more critical tasks, and enhance pet owner interactions with a PIMS-VoIP phone system that provides you with convenient communication, productive conversations, and higher client retention.
By syncing with your PIMS, you’ll enjoy quick and easy access to client and patient details, empowering your team to answer the phone with a personal greeting instead of a general “Hello?”


Keep Loyal Clients
Give peace of mind to pet owners that you’ll be ready to take their call and provide quick and accurate pet health advice on the spot each and every time-instead of putting them on hold.

Keep Loyal Clients
Give peace of mind to pet owners that you’ll be ready to take their call and provide quick and accurate pet health advice on the spot each and every time-instead of putting them on hold.

Save More Time
Speed up your conversations by seeing all client and patient information in one simple, centralized view instead of navigating multiple screens and dashboards.
You’ll be ready to take action as soon as the phone rings, like requesting missing contact information or reminding pet owners to schedule a past-due appointment.

Save More Time
Speed up your conversations by seeing all client and patient information in one simple, centralized view instead of navigating multiple screens and dashboards.
You’ll be ready to take action as soon as the phone rings, like requesting missing contact information or reminding pet owners to schedule a past-due appointment.

Manage High Call Volume
Experiencing an influx of pet owners calling your clinic shouldn’t lead to chaos and stress.
Let our PIMS-VoIP phone system set you and your team up for success by preparing you with all the information you need to ensure quick, accurate, and efficient phone calls every time the phone rings.

Manage High Call Volume
Experiencing an influx of pet owners calling your clinic shouldn’t lead to chaos and stress.
Let our PIMS-VoIP phone system set you and your team up for success by preparing you with all the information you need to ensure quick, accurate, and efficient phone calls every time the phone rings.

Efficient Integrations
Swap your multi-screen view with one convenient interface. When a pet owner calls, you’ll see all of their history like previous calls, orders, chats, and notes.
Statistics & Monitoring
Skip the guesswork and make data-driven decisions for your practice using detailed analytics on all client calls, team members, queues, menu funnels, and more.
Security
Relax knowing your information is always safe with us. All PetDesk Phones servers are located in the United States, and are monitored 24 hours a day, 365 days a year.


Yes! We work with your PIMS!
PetDesk is an extension of your existing veterinary practice management system. Easy to implement and quick to sync, our platform gives you all the client connection features you’ve been nosing around for.


Yes! We work with your PIMS!
PetDesk is an extension of your existing veterinary practice management system. Easy to implement and quick to sync, our platform gives you all the client connection features you’ve been nosing around for.


Yes! We work with your PIMS!
PetDesk is an extension of your existing veterinary practice management system. Easy to implement and quick to sync, our platform gives you all the client connection features you’ve been nosing around for.
True stories from
trusted customers.
Primary Care Animal Hospital
Westside Veterinary Service
Galaxy Cats Vet Center
Family Pet Health
El Paseo Animal Hospital
From 22-Minute Hold Times to No Phone Room Needed
"Overall, PetDesk has absolutely delivered a return on investment. We've expanded, reduced staffing needs in certain areas, and improved client and team satisfaction."
Dave Statner • Hospital Administrator
Primary Care Animal Hospital
16
Hours saved per week
48%
Out-of-hours bookings
3429
Appointments booked
452
Appointments via PetDesk





Primary Care Animal Hospital
Westside Veterinary Service
Galaxy Cats Vet Center
Family Pet Health
El Paseo Animal Hospital
From 22-Minute Hold Times to No Phone Room Needed
"Overall, PetDesk has absolutely delivered a return on investment. We've expanded, reduced staffing needs in certain areas, and improved client and team satisfaction."
Dave Statner • Hospital Administrator
Primary Care Animal Hospital
16
Hours saved per week
48%
Out-of-hours bookings
3429
Appointments booked
452
Appointments via PetDesk





Primary Care Animal Hospital
Westside Veterinary Service
Galaxy Cats Vet Center
Family Pet Health
El Paseo Animal Hospital
From 22-Minute Hold Times to No Phone Room Needed
"Overall, PetDesk has absolutely delivered a return on investment. We've expanded, reduced staffing needs in certain areas, and improved client and team satisfaction."
Dave Statner • Hospital Administrator
Primary Care Animal Hospital
16
Hours saved per week
48%
Out-of-hours bookings
3429
Appointments booked
452
Appointments via PetDesk


















