The Best Online Veterinary Appointment Request Software

PetDesk streamlines the appointment process by allowing clients to make asynchronous appointment requests, reducing the need for phone calls. Clients can choose from designated time blocks, and the requests do not automatically write back into your PIMS, giving your staff flexibility in approving or suggesting alternative times.

Yes, PetDesk makes it convenient for clients to request appointments online. Recognizing that more than half of clients prefer this method, PetDesk allows clients to request appointments from the time blocks you choose. This provides staff the flexibility to approve or suggest alternative times, while clients can request appointments directly in the mobile app or on your clinic’s website.

PetDesk’s Veterinary Appointment Request software streamlines the scheduling process by working with your practice management software. It not only organizes daily appointments with an easy-to-use dashboard but also simplifies the confirmation of daily appointments by utilizing PetDesk’s automated appointment reminders. Clients are given the option to either confirm or cancel their appointment when they receive the digital reminder of their choosing. The PetDesk dashboard gives insight into who’s confirmed their appointment, so staff only call those who haven’t, dramatically reducing time spent on the phone.

Yes, Vetstoria is now part of PetDesk and integrated seamlessly. This integration allows clients to book certain types of appointments directly into your PIMS (powered by Vetstoria). Additionally, it enables practice approval for appointments based on rules you set, providing a flexible and customizable approach to appointment management.

PetDesk meets the demand of clients who prefer autonomy in appointment booking. The system allows for “direct book” capabilities, which are automatically available when clients select the appropriate appointment type. This feature enhances the client experience by providing them with the ability to manage their own appointments.

Yes, PetDesk offers customizability through its integration with Vetstoria’s smart scheduling platform. Practices can establish rules for appointment requests, allowing for a tailored approach to managing appointments that require practice approval.

PetDesk’s Veterinary Appointment Request software is crucial in organizing daily appointments through its easy-to-use dashboard. Practices can efficiently manage and confirm appointments, reducing administrative burdens and enhancing overall operational efficiency.