Stronger client retention starts with the PetDesk app—learn more during our live event! Register now >
Stronger client retention starts with the PetDesk app—learn more during our live event! Register now >
Stronger client retention starts with the PetDesk app—learn more during our live event! Register now >
petdesk help center
You’ve got questions,
we’ve got answers.
Whether you’re a pet parent or part of a veterinary team, we point the laser beam (up
on the ceiling, on the floor, over on the wall!) so you can zero in on what you need.
Whether you’re a pet parent or part of a veterinary team, we point the laser beam (up
on the ceiling, on the floor, over on the wall!) so you can zero in on what you need.
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg"><path d="M 5.001 0 C 4.16 0 3.333 0.212 2.595 0.616 C 1.858 1.021 1.234 1.605 0.782 2.315 C 0.331 3.024 0.065 3.836 0.011 4.676 C -0.044 5.515 0.114 6.355 0.47 7.117 C 0.302 7.811 0.151 8.51 0.016 9.211 C -0.004 9.317 0.001 9.426 0.032 9.53 C 0.064 9.633 0.119 9.727 0.195 9.804 C 0.271 9.881 0.364 9.938 0.467 9.97 C 0.569 10.003 0.679 10.01 0.785 9.991 C 1.2 9.918 2.103 9.751 2.942 9.558 C 3.622 9.865 4.362 10.015 5.107 9.999 C 5.853 9.982 6.585 9.8 7.251 9.464 C 7.916 9.128 8.498 8.647 8.954 8.057 C 9.41 7.467 9.728 6.782 9.885 6.053 C 10.042 5.324 10.034 4.569 9.862 3.844 C 9.69 3.118 9.357 2.441 8.889 1.86 C 8.421 1.28 7.829 0.812 7.156 0.49 C 6.483 0.168 5.747 0.001 5.001 0 Z M 4.976 10.667 C 5.9 11.526 7.115 12.002 8.376 12 C 9.086 12 9.788 11.85 10.435 11.558 C 11.13 11.721 11.892 11.883 12.377 11.985 C 12.513 12.013 12.655 12.007 12.788 11.967 C 12.922 11.926 13.043 11.853 13.14 11.753 C 13.238 11.653 13.308 11.531 13.346 11.396 C 13.383 11.262 13.386 11.12 13.355 10.985 C 13.247 10.516 13.076 9.788 12.907 9.116 C 13.204 8.481 13.363 7.791 13.376 7.091 C 13.389 6.391 13.255 5.696 12.981 5.051 C 12.708 4.405 12.303 3.825 11.791 3.347 C 11.28 2.868 10.673 2.502 10.011 2.273 C 10.248 2.703 10.428 3.162 10.545 3.639 C 11.107 4.001 11.569 4.499 11.889 5.086 C 12.209 5.673 12.376 6.331 12.376 7 C 12.377 7.637 12.225 8.265 11.933 8.831 L 11.846 9 L 11.893 9.184 C 12.045 9.781 12.204 10.451 12.321 10.951 C 11.71 10.823 11.101 10.687 10.494 10.544 L 10.318 10.503 L 10.156 10.583 C 9.62 10.85 9.016 11 8.376 11 C 7.695 11 7.025 10.827 6.429 10.496 C 5.954 10.615 5.466 10.673 4.976 10.667 Z" fill="rgb(35, 35, 42)" height="12.002322048672745px" id="vJdq14CcN" transform="translate(1.331 2)" width="13.377027343066183px"/></svg>)
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg"><path d="M 0 8.699 C 0 9.415 0.843 9.798 1.382 9.326 L 5.589 5.645 C 5.714 5.536 5.814 5.401 5.883 5.249 C 5.952 5.098 5.987 4.933 5.987 4.767 C 5.987 4.601 5.952 4.436 5.883 4.285 C 5.814 4.134 5.714 3.999 5.589 3.889 L 1.382 0.208 C 0.843 -0.264 0 0.119 0 0.834 Z" fill="rgb(88, 32, 186)" height="9.533902069465881px" id="x7tT6nQrR" transform="translate(5.007 3.56)" width="5.987079999999969px"/></svg>)
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg"><path d="M 0.667 0 C 0.49 0 0.32 0.07 0.195 0.195 C 0.07 0.32 0 0.49 0 0.667 L 0 4.333 C 0 5.494 0.409 6.504 1.14 7.225 C 1.722 7.798 2.48 8.162 3.333 8.286 L 3.333 8.833 C 3.333 9.938 3.772 10.998 4.554 11.78 C 5.335 12.561 6.395 13 7.5 13 C 8.605 13 9.665 12.561 10.446 11.78 C 11.228 10.998 11.667 9.938 11.667 8.833 L 11.667 8.395 C 12.156 8.235 12.573 7.906 12.842 7.466 C 13.111 7.027 13.215 6.506 13.135 5.997 C 13.054 5.488 12.795 5.024 12.404 4.689 C 12.013 4.353 11.515 4.168 11 4.167 C 10.484 4.166 9.984 4.35 9.591 4.686 C 9.199 5.021 8.939 5.486 8.858 5.996 C 8.778 6.506 8.882 7.028 9.153 7.468 C 9.423 7.908 9.842 8.237 10.333 8.395 L 10.333 8.833 C 10.333 9.205 10.26 9.574 10.118 9.918 C 9.975 10.261 9.767 10.574 9.503 10.837 C 9.24 11.1 8.928 11.309 8.584 11.451 C 8.241 11.593 7.872 11.667 7.5 11.667 C 7.128 11.667 6.759 11.593 6.416 11.451 C 6.072 11.309 5.76 11.1 5.497 10.837 C 5.233 10.574 5.025 10.261 4.882 9.918 C 4.74 9.574 4.667 9.205 4.667 8.833 L 4.667 8.286 C 5.52 8.162 6.278 7.798 6.86 7.225 C 7.59 6.505 8 5.494 8 4.333 L 8 0.667 C 8 0.49 7.93 0.32 7.805 0.195 C 7.68 0.07 7.51 0 7.333 0 L 6.001 0 C 5.825 0 5.655 0.07 5.53 0.195 C 5.405 0.32 5.335 0.49 5.335 0.667 C 5.335 0.843 5.405 1.013 5.53 1.138 C 5.655 1.263 5.825 1.333 6.001 1.333 L 6.667 1.333 L 6.667 4.333 C 6.667 5.173 6.376 5.829 5.923 6.275 C 5.47 6.723 4.81 7 4 7 C 3.189 7 2.531 6.723 2.077 6.275 C 1.623 5.829 1.333 5.173 1.333 4.333 L 1.333 1.333 L 2 1.333 C 2.177 1.333 2.346 1.263 2.471 1.138 C 2.596 1.013 2.667 0.843 2.667 0.667 C 2.667 0.49 2.596 0.32 2.471 0.195 C 2.346 0.07 2.177 0 2 0 Z M 11 5.5 C 11.221 5.5 11.433 5.588 11.589 5.744 C 11.746 5.9 11.833 6.112 11.833 6.333 C 11.833 6.554 11.746 6.766 11.589 6.923 C 11.433 7.079 11.221 7.167 11 7.167 C 10.779 7.167 10.567 7.079 10.411 6.923 C 10.254 6.766 10.167 6.554 10.167 6.333 C 10.167 6.112 10.254 5.9 10.411 5.744 C 10.567 5.588 10.779 5.5 11 5.5 Z" fill="rgb(35, 35, 42)" height="13px" id="OQFkXX6eI" transform="translate(1.334 1.667)" width="13.160999137218198px"/></svg>)
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg"><path d="M 1.575 0.293 L 2.293 0.063 C 2.965 -0.151 3.683 0.196 3.971 0.875 L 4.545 2.227 C 4.795 2.815 4.656 3.508 4.202 3.939 L 2.94 5.137 C 3.018 5.855 3.259 6.561 3.663 7.255 C 4.047 7.927 4.562 8.515 5.177 8.985 L 6.694 8.479 C 7.269 8.287 7.895 8.508 8.247 9.026 L 9.069 10.233 C 9.479 10.835 9.405 11.666 8.897 12.177 L 8.351 12.724 C 7.809 13.269 7.034 13.467 6.317 13.243 C 4.624 12.715 3.068 11.147 1.648 8.541 C 0.226 5.929 -0.276 3.714 0.143 1.895 C 0.319 1.13 0.864 0.52 1.576 0.293" fill="rgb(35, 35, 42)" height="13.333188557298826px" id="ZHtJ_N20e" transform="translate(3.607 1.333)" width="9.333509468760248px"/></svg>)
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg"><path d="M 13.271 1.071 C 13.313 1.211 13.333 1.353 13.333 1.499 L 13.333 9.15 C 13.333 9.384 13.279 9.614 13.174 9.822 C 13.069 10.031 12.917 10.212 12.73 10.352 C 12.543 10.492 12.326 10.586 12.096 10.626 C 11.866 10.667 11.63 10.654 11.406 10.587 L 7.73 9.494 C 7.47 10.025 7.041 10.454 6.51 10.714 C 5.98 10.975 5.378 11.052 4.799 10.933 C 4.22 10.814 3.696 10.507 3.311 10.059 C 2.926 9.61 2.7 9.047 2.67 8.457 L 2.667 8.323 L 2.666 7.99 L 1.073 7.516 C 0.763 7.424 0.491 7.234 0.297 6.975 C 0.104 6.716 0 6.401 0 6.077 L 0 4.57 C 0 4.247 0.105 3.932 0.298 3.673 C 0.492 3.414 0.763 3.225 1.073 3.133 L 11.407 0.062 C 11.788 -0.051 12.198 -0.008 12.548 0.181 C 12.898 0.37 13.158 0.69 13.271 1.071 Z M 3.666 8.287 L 3.667 8.323 C 3.666 8.685 3.784 9.038 4.002 9.327 C 4.22 9.617 4.527 9.827 4.876 9.927 C 5.224 10.026 5.596 10.01 5.934 9.879 C 6.272 9.749 6.558 9.511 6.749 9.203 Z" fill="rgb(35, 35, 42)" height="10.987492501258684px" id="xhmzp0Oea" transform="translate(1.334 2.677)" width="13.333315232501292px"/></svg>)
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg"><path d="M 12 3.667 L 12 9.833 C 12 10.408 11.772 10.959 11.365 11.365 C 10.959 11.772 10.408 12 9.833 12 L 2.167 12 C 1.592 12 1.041 11.772 0.635 11.365 C 0.228 10.959 0 10.408 0 9.833 L 0 3.667 Z M 2.833 8 C 2.612 8 2.4 8.088 2.244 8.244 C 2.088 8.4 2 8.612 2 8.833 C 2 9.054 2.088 9.266 2.244 9.423 C 2.4 9.579 2.612 9.667 2.833 9.667 C 3.054 9.667 3.266 9.579 3.423 9.423 C 3.579 9.266 3.667 9.054 3.667 8.833 C 3.667 8.612 3.579 8.4 3.423 8.244 C 3.266 8.088 3.054 8 2.833 8 Z M 6 8 C 5.779 8 5.567 8.088 5.411 8.244 C 5.254 8.4 5.167 8.612 5.167 8.833 C 5.167 9.054 5.254 9.266 5.411 9.423 C 5.567 9.579 5.779 9.667 6 9.667 C 6.221 9.667 6.433 9.579 6.589 9.423 C 6.746 9.266 6.833 9.054 6.833 8.833 C 6.833 8.612 6.746 8.4 6.589 8.244 C 6.433 8.088 6.221 8 6 8 Z M 2.833 5 C 2.612 5 2.4 5.088 2.244 5.244 C 2.088 5.4 2 5.612 2 5.833 C 2 6.054 2.088 6.266 2.244 6.423 C 2.4 6.579 2.612 6.667 2.833 6.667 C 3.054 6.667 3.266 6.579 3.423 6.423 C 3.579 6.266 3.667 6.054 3.667 5.833 C 3.667 5.612 3.579 5.4 3.423 5.244 C 3.266 5.088 3.054 5 2.833 5 Z M 6 5 C 5.779 5 5.567 5.088 5.411 5.244 C 5.254 5.4 5.167 5.612 5.167 5.833 C 5.167 6.054 5.254 6.266 5.411 6.423 C 5.567 6.579 5.779 6.667 6 6.667 C 6.221 6.667 6.433 6.579 6.589 6.423 C 6.746 6.266 6.833 6.054 6.833 5.833 C 6.833 5.612 6.746 5.4 6.589 5.244 C 6.433 5.088 6.221 5 6 5 Z M 9.167 5 C 8.946 5 8.734 5.088 8.577 5.244 C 8.421 5.4 8.333 5.612 8.333 5.833 C 8.333 6.054 8.421 6.266 8.577 6.423 C 8.734 6.579 8.946 6.667 9.167 6.667 C 9.388 6.667 9.6 6.579 9.756 6.423 C 9.912 6.266 10 6.054 10 5.833 C 10 5.612 9.912 5.4 9.756 5.244 C 9.6 5.088 9.388 5 9.167 5 Z M 9.833 0 C 10.408 0 10.959 0.228 11.365 0.635 C 11.772 1.041 12 1.592 12 2.167 L 12 2.667 L 0 2.667 L 0 2.167 C 0 1.592 0.228 1.041 0.635 0.635 C 1.041 0.228 1.592 0 2.167 0 Z" fill="rgb(35, 35, 42)" height="12px" id="DMgA114AS" transform="translate(2 2)" width="12px"/></svg>)
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg"><path d="M 6.5 0 C 6.898 0 7.279 0.158 7.561 0.439 C 7.842 0.721 8 1.102 8 1.5 L 8 11.833 C 8 12.231 7.842 12.613 7.561 12.894 C 7.279 13.175 6.898 13.333 6.5 13.333 L 1.5 13.333 C 1.102 13.333 0.721 13.175 0.439 12.894 C 0.158 12.613 0 12.231 0 11.833 L 0 1.5 C 0 1.102 0.158 0.721 0.439 0.439 C 0.721 0.158 1.102 0 1.5 0 Z M 4.833 10.667 L 3.167 10.667 C 3.034 10.667 2.907 10.719 2.813 10.813 C 2.719 10.907 2.667 11.034 2.667 11.167 C 2.667 11.299 2.719 11.426 2.813 11.52 C 2.907 11.614 3.034 11.667 3.167 11.667 L 4.833 11.667 C 4.966 11.667 5.093 11.614 5.187 11.52 C 5.281 11.426 5.333 11.299 5.333 11.167 C 5.333 11.034 5.281 10.907 5.187 10.813 C 5.093 10.719 4.966 10.667 4.833 10.667 Z" fill="rgb(35, 35, 42)" height="13.33331999403954px" id="M0EWVcn8h" transform="translate(4 1.333)" width="8px"/></svg>)
Submit a Request
Send a message to PetDesk’s Product Support Team
