Enhance Client Retention

Delivering the best pet healthcare can be an emotionally and financially taxing experience. Establish client trust and ensure their return with our client retention features.

Appointment Reminders & Confirmations

When people lead busy lives, it’s hard remembering their own appointments, much less for their pets. With text, email, postcards, and push notification reminders, the rate of missed appointments will plummet! Use PetDesk to connect in ways that matter with custom messages and offers.

Loyalty Program

Foster client loyalty with PetDesk’s custom-tailored loyalty program. Boosting client retention and lifetime value results in a positive effect on revenue, client engagement, and overall clinic satisfaction. Happy pet parents make for better pet care!

Online Reviews & Reputation

While online reviews can be an important factor in clinic management, attending to them is notoriously difficult due to time and staffing constraints. PetDesk enables clients to feel heard and keeps it easy to submit positive reviews online.

Business Health Reporting

Gather insights on how your business is doing through data collection and tracking. Utilize PetDesk technology and expertise for guidance on increasing revenue, improving processes, automating tracking, and growing compliance.

Seamless Booking

Clients will appreciate appointment requests made easy with online booking and clinic staff will enjoy efficient viewing and scheduling. Clinics can utilize the PetDesk dashboard as a PIMS extension to gather the best features of both programs.

Clients know they’ll be getting some dollars off, so they’re more willing to do the bloodwork or buy the joint supplement because they know they can redeem their points and save money now and in the future.

- Dr. Nichole Crainick DVM, Medical Director Lake Emma Animal Hospital

How Clinics Use Loyalty to Drive Revenue

Like many veterinary clinics, Lake Emma wanted to increase client loyalty, and improve patient compliance. While competition was fierce, Lake Emma realized they could partner with PetDesk to curate a unique loyalty rewards program that motivated clients to keep coming back. After only one month, the hospital saw an impressive increase in revenue due to the loyalty program.

Are You Ready to Change the Lives of Your Staff and Pets?

Talk to the team today to see how we can streamline your communications, empower your practice, alleviate emotional burden, and more.

Request a Demo