Appointment Reminders & Confirmations
When people lead busy lives, it’s hard remembering their own appointments, much less for their pets. With text, email, postcards, and push notification reminders, the rate of missed appointments will plummet! Use PetDesk to connect in ways that matter with custom messages and offers.
Foster client loyalty with PetDesk’s custom-tailored loyalty program. Boosting client retention and lifetime value results in a positive effect on revenue, client engagement, and overall clinic satisfaction. Happy pet parents make for better pet care!
Online Reviews & Reputation
While online reviews can be an important factor in clinic management, attending to them is notoriously difficult due to time and staffing constraints. PetDesk enables clients to feel heard and keeps it easy to submit positive reviews online.
Business Health Reporting
Gather insights on how your business is doing through data collection and tracking. Utilize PetDesk technology and expertise for guidance on increasing revenue, improving processes, automating tracking, and growing compliance.
Clients will appreciate appointment requests made easy with online booking and clinic staff will enjoy efficient viewing and scheduling. Clinics can utilize the PetDesk dashboard as a PIMS extension to gather the best features of both programs.
“Clients know they’ll be getting some dollars off, so they’re more willing to do the bloodwork or buy the joint supplement because they know they can redeem their points and save money now and in the future.”
How Clinics Use Loyalty to Drive Revenue
Like many veterinary clinics, Lake Emma wanted to increase client loyalty, and improve patient compliance. While competition was fierce, Lake Emma realized they could partner with PetDesk to curate a unique loyalty rewards program that motivated clients to keep coming back. After only one month, the hospital saw an impressive increase in revenue due to the loyalty program.