Why use PetDesk with ImproMed?
Need to improve your client communications? Then you need to add PetDesk to ImproMed! By combining the two systems, you’ll enhance clients’ online booking experience, facilitate prescription and refill requests, and enable staff to share labs and other information with a few clicks.
Appointments Made Easy
Your clients are on the go. So give them the power to book appointments wherever, whenever. PetDesk accepts online appointment requests, automatically checks availability, schedules the appointment, and enters or updates patient information in ImproMed. Canceled appointments are easy to remove from the calendar, too.
Communications Boost Compliance
Once a booking is cleared in ImproMed, PetDesk automatically issues an appointment confirmation. The system will also send reminders to the client according to their communications preferences—push notification, text, email, or postcard, as well as the in-app message option. When your office communicates more effectively, you boost client engagement and compliance and you’ll see those frustrating no-shows decline as well.
A Pet Health Center
Clients, vets, practice staff, and PetDesk comprise a winning pet health team. PetDesk enables clients to better manage prescriptions, access lab panels, keep up with pet health tasks, and more. With more powerful self-serve and online options, fewer clients must resort to calling the office. When the constant ringing stops, staff can devote more time to caring for pets. The end result–happier pets and hoomans!
The Choice of Veterinary Practices
PetDesk is trusted by over 3,000 veterinary practices and counting—including over 383 clinics that rely on ImproMed. Isn’t it time you give it a try?