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allydvm vs others

Top five alternatives to AllyDVM for veterinary clinics

We’ve put together a list of five AllyDVM alternatives to help you decide which veterinary technology best fits your needs.

What is AllyDVM?

AllyDVM helps veterinary teams manage and automate communication channels from one single control center. The software is made to simplify client engagement and enhance compliance, helping pet parents follow through with their planned visits while cutting down on missed appointments and phone calls. AllyDVM is a part of Cencora, a multinational pharmaceutical company with over 50k employees that develops solutions for both human and animal health.

Why you may need to consider an AllyDVM alternative

Many veterinary teams benefit from AllyDVM, but the lack of automatic direct booking, a lower-adopted mobile app, and the need to invest in separate systems for phone, website, and marketing services invites challenges for AllyDVM users.

Here’s why you may want to upgrade to a different solution for your practice:

Automatic direct appointment booking

The ability for pet parents to accurately schedule routine appointments anytime, anywhere, and on any device should not only create convenience for clients, but an easier workload for clinic staff as well. That’s because 24/7 direct appointment booking is designed to automate the entire scheduling process, allowing pet parents to book routine services while removing the need for front desk staff to manually confirm each appointment. Plus, direct booking software is full of customizations that act as a front desk receptionist for clients, which saves valuable time for team members by automatically keeping the clinic’s schedule full with fewer calls and less manual oversight.

Pet parents are able to schedule appointments at their convenience through AllyDVM, but clinic staff are required to manually confirm each booking. With so many appointments to handle each day, this lack of automation can become overwhelming for the already busy front desk.

Wide veterinary mobile app market adoption

Almost a third (31%) of pet parents say they’re likely to change vets this year.1 To keep up with today’s evolving communication demands, providing clients with convenient self-serve and communication options—especially through the simplicity of a mobile app—is crucial for increasing their satisfaction and retaining business.

AllyDVM’s client-facing mobile app has a 4.9-star rating in the Apple App Store with 3,000 reviews, but superior veterinary mobile apps have the same rating with over 400,000 reviews in the Apple App Store. Beyond a mobile app’s rating, understanding how much it’s used often indicates the level of convenience, accessibility, and satisfaction it offers consumers. More importantly, greater market adoption helps to spread the word about your practice and attract more clients through convenient self-serve options—which in turn means fewer phone calls for your front desk and increased clinic revenue.

All your veterinary tools to connect clients to care through one company

Your team requires one dependable tech partner that offers a suite of powerful veterinary solutions under one umbrella to help connect clients to care, without involving third-party systems and separate invoices. Consolidating a wide array of useful solutions with one provider eliminates the hassle of juggling multiple systems and keeping up with different payment processes, while also supporting team members who struggle to see the full picture of your practice and how it engages with your clients. AllyDVM customers must integrate separate vendors for their phones, websites, and marketing services, which requires clinic staff to work with additional software providers and manage numerous invoices.

Veterinary CSR talking on the phone at the front desk

5 best veterinary software alternatives to AllyDVM

There are many veterinary solutions similar to AllyDVM. To determine the best technology for your clinic, consider your team’s unique needs. Configurable veterinary solutions like PetDesk are designed to solve your daily challenges, and help you achieve greater success by allowing you to adjust the software to meet your specific goals.

Here are the top five AllyDVM alternatives to consider for your practice:

1. PetDesk

The #1 veterinary mobile app, PIMS-VoIP phones, automatic direct booking, AI-powered SOAP notes, optimized veterinary websites and marketing services—PetDesk does it all so you can simplify your clinic operations while strengthening your care. These solutions make daily clinic life easier and more convenient for veterinary teams, helping staff accomplish their tasks with less time-consuming manual work. PetDesk has something to help every clinic thrive: whether it’s saving time by letting clients self-serve through an app, speeding up calls with caller ID and screen pop-ups of PIMS data, reducing call volume through 24/7 direct booking, being present with pet parents and patients while AI takes care of SOAP notes, or driving revenue with a done-for-you website and strategic marketing.

Plus, PetDesk solutions integrate with nearly 30 popular PIMS! During your custom demo, you’ll see exactly how these tools benefit your operations by working with your specific practice management system—before you even sign up. PetDesk solutions are available independently or as a bundle, so your clinic can satisfy your needs today and into the future as you grow. Take a self-guided product tour to see for yourself!

While PetDesk features are known to be reliable and powerful, they may not be as strong in countries outside of the US and Canada (where not all PetDesk products are offered).

Why choose PetDesk over AllyDVM?

PetDesk gives you the most so you can stress the least, including:

  • Pet parent mobile app
  • Auto reminders & confirmations
  • Digital payments
  • Texting and mass messaging
  • Client loyalty programs
  • Easy-to-use digital forms
  • PIMS-integrated phones
  • Voice features & call routing
  • 24/7 direct booking
  • AI-powered SOAP notes
  • Custom-built websites
  • Digital marketing
  • Pet parent mobile app
  • Auto reminders & confirmations
  • Digital payments
  • Texting and mass messaging
  • Client loyalty programs
  • Easy-to-use digital forms
  • PIMS-integrated phones
  • Voice features & call routing
  • 24/7 direct booking
  • AI-powered SOAP notes
  • Custom-built websites
  • Digital marketing
Images of all of PetDesk's products

2. Vet2Pet

Vet2Pet helps veterinary professionals focus more on caring for animals and less on time-consuming tasks. With tools for client communication, appointment management, and customer loyalty, Vet2Pet aims to simplify workflows, enhance the pet parent experience, and boost client satisfaction. They support clinic staff by saving valuable time and minimizing phone calls through in-app appointment and record requests, two-way texting, virtual payments, health service reminders, and more.

However, some Vet2Pet features are more basic than those provided by other solutions, and offer less customizations for staff to control their workflow.2

3. Covetrus Comms (formerly Rapport)

Previously known as Rapport, Covetrus Comms reduces manual work and saves time for veterinary professionals by automating client communications, preventing no-shows, driving revenue, and strengthening the connection between clinic staff and pet parents. The platform offers automatic reminders, a desktop assistant, two-way messaging, plus reporting and analytics to know exactly how the software is performing. Covetrus Comms includes an online pet portal and real-time appointment scheduling that allow pet owners to self-serve instead of calling, along with a patient wellness app and reputation management tools to manage client feedback. One downside is that the platform is not as user-friendly as other veterinary solutions are known to be.3

4. Native practice management systems

Whether it’s scheduling, communications, payments, or management, native PIMS (DaySmart Vet, Pulse, Shepherd, ezyVet) can help veterinary professionals run and grow their businesses without third-party involvement. Using the core features and functionality available in your PIMS allows for simple data migration and integrations, saving staff time while increasing productivity. These features help to accomplish a range of important tasks, from managing clinic data and inventory to simplifying client communication.

In many cases, however, the native functionality of a PIMS may not be as robust or as fully featured as users may expect in a dedicated client engagement software solution. If you want to deliver a deeper level of client engagement, instead consider solutions that are optimized for client engagement and integrate well with your PIMS.

5. Weave

Weave is an all-in-one customer experience and payments platform for small and medium-sized healthcare businesses across a number of industries, offering solutions to enhance patient communication and engagement. Weave integrates various tools like a VoIP phone system, texting, limited online scheduling, and payments. 

While many veterinary teams benefit from their products, Weave was originally created for human dental practices—not veterinarians—and their primary focus for growth is expanding into other areas of human healthcare.4 As a result, clinic staff may be prevented from fully configuring or experiencing the software in a way that solves their veterinary-specific challenges.

Two vet techs working together to help a pet

Level up your practice to PetDesk!

With nearly 1 in 3 pet parents on the verge of switching vets, now is the perfect time to upgrade to PetDesk to create a convenient, stress-free, and inviting veterinary environment that meets the needs of every staff member and pet parent. Partner with industry experts who proudly support and are trusted by over 8,500 veterinary teams, and experience a new era of more time, fewer calls, increased revenue, and a healthier work-life balance.

1 PetDesk’s 2025 Pet Parent Research Report

2 SoftwareAdvice.com

3 Futurepedia.com

4 TechCrunch.com