weave vs others
Top five alternatives to Weave
for veterinary clinics
We’re bringing you five veterinary alternatives to Weave so that you have a clear understanding of which tech best fits your team’s needs.
About Weave
Weave is an all-in-one customer experience and payments platform for small and medium-sized healthcare businesses across a number of industries, offering solutions to enhance patient communication and engagement. Weave integrates various tools like a VoIP phone system, texting, limited online scheduling, and payments.
Why veterinarians may need to consider an alternative to Weave
Many professionals in different industries benefit from Weave’s products, but it’s particularly important for veterinary teams to invest in technology that best supports their needs and solves their clinic’s specific challenges.
Here’s why you may want to upgrade to a different solution for your practice:
Veterinary-specific software
Your clinic will benefit more from using veterinary-specific solutions that come with readily available, knowledgeable support from industry experts. Investing in technology that’s made specifically for pet care professionals and built by veterinary experts is key for supporting team productivity. To ensure your success, partnering with a provider who understands the veterinary industry’s unique challenges is the best route. General-use healthcare software fails to fully solve the complex daily challenges your team faces.
Weave was designed for the human dental industry. Over the years, they saw that they could try to apply their solution to other healthcare industries like optometry, human medical specialty providers, and veterinary clinics. Because it’s designed to universally function across a number of industries beyond veterinary medicine, Weave is harder for staff to customize to their unique animal clinic’s needs.
Veterinary mobile app market adoption
More and more pet parents prefer to self-serve and communicate through a mobile app. This is great for clinic staff since they’ll enjoy lower call volume and have more time to focus on other important tasks. Weave doesn’t offer a client-facing app, but does have one for clinic staff to use. Without a mobile app, pet parents are more inclined to call the clinic to ask routine questions or book non-urgent services, which drastically increases daily call volume and takes valuable time away from staff.
Veterinary clinics are best served when they can work with a vendor that supports all modes of communication: through phone, texting, and a mobile app. You’ll also want to find a vendor whose offering is easily and widely adopted—a reflection of its convenience, accessibility, and user satisfaction. This is especially true for a client-facing mobile app: higher downloads and positive reviews typically indicate a superior product compared to others.
Integrations with many veterinary PIMS
For future flexibility and smooth sailing with your software, integrating technology with your PIMS is an absolute must. That’s why it’s important to partner with a software company that’s compatible with many PIMS, allowing you to stay flexible if you ever want to change your practice management system. While the best veterinary software integrates with 30 or more PIMS, Weave is currently only compatible with 19 PIMS solutions.
A wide variety of useful products and tools
Your team requires one dependable tech partner that offers a suite of powerful veterinary solutions, rather than managing multiple providers with varying functionalities. Consolidating a wide array of useful solutions under one roof enhances clinic productivity, freeing up staff to concentrate on other to-dos without the hassle of juggling different platforms.
Weave does not provide clinic staff with a pet parent mobile app, highly-customizable online booking, client loyalty programs, or clinic websites and digital marketing. This results in veterinary professionals having to invest in additional software from other providers, forcing staff to manage an overwhelming amount of tools from a mix of companies.
The 5 best veterinary alternatives to Weave
Choosing the right technology depends on your clinic’s unique challenges. Configurable and veterinary-specific solutions (like PetDesk) help your team eliminate daily obstacles by allowing them to manage the software in the most efficient way.
If you’re deciding between Weave and other alternatives, here are the top five veterinary technology providers to consider:
1. PetDesk
Reminders, texting, loyalty, phones, online booking, AI-powered SOAP notes, custom websites and marketing—PetDesk does it all so you can focus on high-quality care. These solutions are built to simplify daily clinic life and make it easier and more convenient for veterinary teams, helping staff accomplish their tasks in one user-friendly place instead of navigating different dashboards. PetDesk has something to help every clinic thrive: whether it’s saving time by letting clients self-serve through an app, speeding up calls with caller ID and screen pop-ups of PIMS data, reducing call volume through 24/7 direct booking, being present with pet parents and patients while AI takes care of SOAP notes, or driving revenue with a done-for-you website and strategic marketing.
Plus, PetDesk solutions integrate with nearly 30 popular PIMS! During your custom demo, you’ll see exactly how these solutions benefit your operations by working with your specific practice management system—before you even sign up. PetDesk solutions are available independently or as a bundle, so your clinic can satisfy your needs today and into the future as you grow.
While PetDesk features are known to be reliable and powerful, they may not be as strong in countries outside of the US and Canada (where only some PetDesk products are offered).
Why choose PetDesk over Weave?
PetDesk
- ✓ PetDesk is specifically made for veterinary professionals, and built by industry experts.
- ✓ PetDesk’s app is used and loved by 7+ million pet parents, saving staff time and boosting revenue.
- ✓ Offers true online appointment booking. Pairs with over 25 PIMS—and counting!
Weave
- × Weave was originally created for human dental practices, not veterinarians.1
- × Weave does not have a mobile app for pet parents, which increases daily call volume.
- × Clients can’t directly book appointments with Weave, impacting clinic efficiency.
PetDesk gives you the most so you can stress the least, including:
- Pet parent mobile app
- Auto reminders & confirmations
- Digital payments
- Texting and mass messaging
- Client loyalty programs
- Easy-to-use digital forms
- PIMS-integrated phones
- Voice features & call routing
- 24/7 online booking
- AI-powered SOAP notes
- Custom-built websites
- Digital marketing
2. Vet2Pet
Vet2Pet helps veterinary professionals focus more on caring for animals and less on time-consuming tasks. With tools for client communication, appointment management, and customer loyalty, Vet2Pet aims to simplify workflows, enhance the pet parent experience, and boost client satisfaction. They support clinic staff by saving valuable time and minimizing phone calls through in-app appointment and record requests, two-way texting, virtual payments, health service reminders, and more.
However, some Vet2Pet features are more basic than those provided by other solutions, and offer less customizations for staff to control their workflow.2
3. Covetrus Comms (formerly Rapport)
Previously known as Rapport, Covetrus Comms reduces manual work and saves time for veterinary professionals by automating client communications, preventing no-shows, driving revenue, and strengthening the connection between clinic staff and pet parents. The platform offers automatic reminders, a desktop assistant, two-way messaging, plus reporting and analytics to know exactly how the software is performing. Covetrus Comms includes an online pet portal and real-time appointment scheduling that allow pet owners to self-serve instead of calling, along with a patient wellness app and reputation management tools to manage client feedback.
One downside is that the platform is not as user-friendly as other veterinary solutions are known to be.3
4. AllyDVM
AllyDVM makes client communication easier by letting teams manage and automate all communication channels from one single control center. These tools simplify client engagement and enhance compliance, helping pet parents follow through with their planned visits while cutting down on missed appointments and phone calls. By offering online booking and providing real-time veterinary updates, managing pet visits becomes simpler, owners are more involved, and client relationships grow stronger—all of which help to promote positive pet health.
It’s important to note that, based on user feedback, AllyDVM doesn’t fully integrate with some common PIMS, which makes it more difficult for veterinary teams to use.4
5. Native practice management systems
Whether it’s scheduling, communications, payments, or management, native PIMS (DaySmart Vet, Pulse, Shepherd, ezyVet) can help veterinary professionals run and grow their businesses without third-party involvement. Using the core features and functionality available in your PIMS allows for simple data migration and integrations, saving staff time while increasing productivity. These features help to accomplish a range of important tasks, from managing clinic data and inventory to simplifying client communication.
In many cases, however, the functionality of native PIMS may not be as robust or as fully featured as users may expect in a dedicated client engagement software solution.
Work smarter with PetDesk!
Don’t settle for average. Make the switch to PetDesk to create a convenient, stress-free, and inviting veterinary environment that meets the needs of every staff member and pet parent. Partner with industry experts who proudly support and are trusted by over 8,500 veterinary teams, and experience a new era of more time, fewer calls, increased revenue, and a healthier work-life balance.