Automated veterinary reminders and confirmations

Save time, reduce no-shows, and keep health journeys on track by reminding pet owners about their appointments ahead of time. Plus, drive revenue by sending proactive alerts that encourage clients to book routine or past-due pet care.

Mockup of PetDesk reminders via app and text on a phone

Lose No-Shows

Get ahead of missed appointments by reminding pet owners two days in advance with a link they can use to confirm or cancel.

Win Revenue

Remind clients to bring in their pets for vaccines, annual check-ups, dental cleanings, and more to reduce non-compliance.

Stay Focused

Keep control of your schedule and replace manual work with automatic alerts. Plus, add instructions for fast appointments!

Man in wheelchair receiving a reminder on their phone while petting their cat in their lap

More reminders, less surprises

Pet owners may miss their appointments for a number of reasons, but sending one simple reminder can help change that.

PetDesk’s automatic veterinary reminder system is here to put missed appointments in the past so you can focus on your work in the present, without having to adjust your schedule from a client not showing up. You can count on us to stop dealing with no-shows, and start making a pet parent’s “Oops, I forgot” become a “Yes, I’ll be there!” 

Automatic Alerts

Keep pet care at the top of your clients’ minds by automatically sending them a reminder two days before they’re scheduled to come into your clinic, or notifying them when it’s time to schedule an appointment for routine care. Include a link so they can confirm they’re coming or cancel their appointment right from their device!

Pet parent lying on couch with dog while using their phone
Pet parent looking at a postcard reminder they received in the mail

Convenient Channels

Meet pet parents where they are by letting them choose their preferred communication method: email, text, push notification, or a postcard in the mail. Pet owners can opt out of each channel separately, empowering them to stay on top of their pets’ health needs in a way that works best.

Customizable Messages

Double down on your efficiency by including any relevant pre-appointment information in your automatic reminders—like whether they need to bring in a pet’s urine or stool sample—to help pet owners be as prepared for their visit as possible.

Close up of a phone with a reminder text message

Bluemound Animal Hospital

Clinic decreases no-shows by 38% with PetDesk’s automatic reminders!

%

decrease in lost clients

We sync with your PIMS

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About PetDesk

With powerful solutions designed to solve your daily pain points for more efficient pet care, we’re actually all about you.