Winter is a busy holiday season, which makes clear communication between pet parents and veterinary teams even more critical. So, use these customizable templates with our Mass Messaging tool to easily connect with your clients!

Whether it’s sharing holiday cheer, alerting pet owners about potential weather-related closures, or reminding clients to schedule their next visit, simply customize our templates with your details—then use them to spread the word!

Template #1: holiday greetings and clinic updates

A warm holiday message is not only a great way to express your gratitude for the pet parents you support, but also the perfect opportunity to remind them about any upcoming holiday-related changes to your clinic (like business hours or special services!).

Template 1 Subject Line: Happy holidays to you and your pets! 😊
Template 1 Body:

The year is coming to a close, and we’re wishing you and your pets a joyful holiday season!

[Optional: Insert a festive image of your team/pets in holiday gear here!]

Keep in mind that we’ll be [closed/operating on modified hours] during the holidays:

[ENTER DATES AND BUSINESS CHANGES HERE]
[ENTER DATES AND BUSINESS CHANGES HERE]

Thank you for trusting us in providing the best possible care to your pets! We hope your family has a wonderful holiday season.

Warm wishes,

[ClinicName]

Template #2: inclement weather alerts

Winter storms can disrupt your operations and unexpectedly cause you to close the clinic or adjust your schedule. That’s why it’s important to proactively communicate your plan for inclement weather with your clients, showing them that you value their time by helping them plan ahead.

Template 2 Subject Line: Important weather update for pet parents! 🚨
Template 2 Body:

Due to [forecasted inclement weather conditions], we want to make sure you’re prepared when it comes to potential changes to our business hours and services.

Here’s our current plan:

[Provide current status or expected closures/delays here!]

For more updates, please visit us online at [insert link to clinic’s website and/or social media page] or give us a call at [ClinicPhone].

Thanks for understanding. Stay safe and warm!

[ClinicName]

Template #3: food safety reminder

The holidays are filled with food, fun, and joy—but that also means higher risks of food-related emergencies for pets. Sending pet parents a gentle reminder about food safety can help prevent these emergencies and reassure clients that you’re committed to their pets’ health.

Template 3 Subject Line: Quick tips to keep pets safe for the holidays!
Template 3 Body:

The holiday season is a time for celebration and tasty food! However, some human foods can be dangerous for our pet friends.

Here are a few common holiday foods to keep away from pets:

Chocolate
Grapes and raisins
Onions and garlic
Alcohol

If your pet may have ingested something harmful, contact us right away at [ClinicPhone] or immediately go to your closest emergency vet.

Wishing you and your pets a safe and happy holiday season!

Best,

The team at [ClinicName]

Template #4: boarding and vaccination reminders

There are a lot of to-dos to complete before pet parents can travel for the holidays, so make sure your clients remember to book their pets’ boarding and keep their vaccinations up to date!

Template 4 Subject Line: How to prepare your pet for holiday travel 🐾
Template 4 Body:

Heading out of town this holiday season? Remember to book your pet’s boarding ahead of time and ensure they’re ready to go with our quick checklist!

Confirm your pets are all caught up on their vaccines for boarding, including [insert vaccines required for boarding such as Bordetella, rabies, etc.]
Pack their favorite toys and blankets for comfort
Make sure your pets are microchipped and have updated ID tags

We’re here to help you complete your traveling checklist—just book an appointment with us below!

[RequestApptButton]

Safe travels!

[ClinicName]

Template #5: sharing medical records

If your veterinary clinic doesn’t offer boarding services, you can still help pet parents prepare for boarding their pets. Send them an email letting them know how to share their pets’ health records with their pet sitter or boarding facility using the PetDesk mobile app!

Template 5 Subject Line: Simplify boarding: share pet records FAST! ⚡️
Template 5 Body:

If you’re traveling this holiday season and plan on boarding your pet(s), you can use the PetDesk mobile app to share their latest health records!

Here’s how:

Open the PetDesk app on your mobile device
Select the Pets tab
Choose Reminder Records
Select the share icon
Enter the recipient’s email address
Hit the send button!

Your boarding facility or pet sitter will instantly receive all the info they need to ensure they’re well taken care of while you’re out of town!

Need help accessing your records or need more documentation? Give us a call at [ClinicPhone].

Safe travels!

[ClinicName]

Template #6: winter wellness tips

Winter brings new challenges for pets and pet parents, like cold weather and a decrease in outdoor activity. You can easily stay engaged with your clients throughout the busy holiday season by sharing seasonal tips on how to best maintain their pets’ health this winter!

Template 6 Subject Line: 3 winter wellness tips for pet parents! ❄️
Template 6 Body:

The cold weather has arrived! Here are 3 tips to keep your pets happy and healthy this winter:

Limit their time spent outdoors when temperatures are freezing
Check their paws for ice or salt after walks—or cover their paws with booties!
Keep them hydrated, even in cooler weather

If you have any questions or concerns about your pet’s health this season, don’t hesitate to give us a call at [ClinicPhone] or schedule an appointment below!

[RequestApptButton]

Stay cozy,

[ClinicName]

Using PetDesk’s Mass Messaging feature makes it easier than ever to send timely messages to any number of pet parents in just a few clicks. So, whether you want to spread holiday cheer or share important information with pet owners, you can count on PetDesk to make communication more convenient for everyone.

For more tips and inspiration on using PetDesk’s Mass Messaging tool for efficient communication, check out our how-to article on sending a mass message to clients!

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