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the go-to veterinary client communication software

PetDesk Communications

Stay connected with clients and save time
by letting them self-serve whenever, wherever.

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Reduce Call Volume

Let clients manage their pets’ health on their own time, and send you a text instead of calling or booking an appointment.

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Save Everyone Time

Reduce your staff’s workload with efficient veterinary software like automated reminders and digital forms.

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Retain More Clients

Access a list of pet owners with overdue veterinary care and offer a rewards program to maintain engagement and retention.

Easier pet care—for everyone

Keep pet owners conveniently connected to your clinic without the phone call,
while you control everything behind the scenes.

Mockups of PetDesk's veterinary client communication software

We sync with your PIMS

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Cornerstone Logo
ezyVet logo
DaySmart Vet logo
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PetDesk Communications FAQs

What types of veterinary reminders do you send?
We send appointment reminders via email, push notifications, and SMS. Health service reminders can be sent via email, push notifications, SMS, and postcard. PetDesk helps you communicate with clients on their preferred channel while reducing postcard costs.
Do you offer any message customizations for veterinary appointment reminders?

Yes. You’re able to customize the message based on appointment type.

Do clients have access to pet medical records in the PetDesk mobile app?

Yes. Clients can view their pets’ previous health services and the date they expire. 

How are we notified that a client has confirmed their upcoming appointment?
PetDesk provides reports in your dashboard showing which clients have confirmed and which need touchpoints. Depending on your current PIMS, this information will also show as confirmed within the system. Ask our team about which PIMS provides this during your demo.
What options do you offer if we want to send a message to multiple veterinary clients?
PetDesk offers a mass messaging feature directly in the dashboard. From there, you can use convenient preset filters and customizable parameters to reach the appropriate audience. 

San Diego Animal Hospital

Clinic saves hundreds of hours and boosts revenue by over $225k without no-shows

staff hours saved

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About PetDesk

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