the go-to veterinary client communication software
PetDesk Communications
Stay connected with clients and save time
by letting them self-serve whenever, wherever.
Reduce Call Volume
Let clients manage their pets’ health on their own time, and send you a text instead of calling or booking an appointment.
Save Everyone Time
Reduce your staff’s workload with efficient veterinary software like automated reminders and digital forms.
Retain More Clients
Access a list of pet owners with overdue veterinary care and offer a rewards program to maintain engagement and retention.
Why vets prefer PetDesk
“PetDesk’s texting saves us an hour to an hour and a half a day off the phone. The efficiency is huge.”
30+ hours saved
DVM, El Paseo Animal Hospital
“We have seen a reduction of 15-20% in phone call volume, and a 20% increase in new clients.”
20% fewer calls
DVM, St. Francis Animal Clinic
“PetDesk Pay has helped us reduce our no-shows by 90%.”
90% less no-shows
DVM/Owner, Family Pet Health
Easier pet care—for everyone
Keep pet owners conveniently connected to your clinic without the phone call,
while you control everything behind the scenes.
Mobile App
Free your team from tedious touchpoints by giving clients easy access to all of their pets’ health details in one user-friendly place.
Reminders & Confirmations
Ensure smooth operations and save time by sending automatic alerts two days before a client’s next appointment through text, email, push notification, or mail.
Payments
Secure your clinic’s revenue and avoid no-shows by requesting pre-appointment deposits through text, email, or push notification.
Texting + Mass Messaging
Let pet owners use SMS to ask questions, pay bills, and more while you respond when it works best. Plus, send custom mass messages to clients in a few clicks!
Loyalty Programs
Incentivize pet parents to keep coming back to your practice for more services with a points system that rewards them for every purchase and visit.
Digital Forms
Replace the pains of physical paperwork with branded online forms that are as easy for pet owners to use as they are for veterinary teams to manage.
PetDesk Communications FAQs
What types of veterinary reminders do you send?
Do you offer any message customizations for veterinary appointment reminders?
Yes. You’re able to customize the message based on appointment type.
Do clients have access to pet medical records in the PetDesk mobile app?
Yes. Clients can view their pets’ previous health services and the date they expire.