Powerful Features
Easy-to-Use Veterinary Software for Client Communication
Manage critical communications with a personal touch. Only with PetDesk.
Communicate
Recoup Time
Improve Care
Stay Connected
What are the benefits of using PetDesk veterinary
PetDesk is the #1 client communication solution for veterinary practices
The busiest, most successful clinics choose PetDesk
PetDesk streamlines client communication, freeing up more time for them to do what they do best— help clients and heal pets.
- Client engagement with your clinic convenient
- Managing client communications easier
- Digital marketing simple and effective
Get more time to do great things with veterinary client communication technology
The business of operating a veterinary practice can be complicated and time-consuming. That’s why we developed a user-friendly veterinary client communication platform that makes communication efforts:
Easy.
Our tools simplify tasks and save you time. Avoid the headache of too-many-dashboards and too-many-companies. Consolidate your service providers and achieve the convenience and ease that makes for a great front desk.
Measurable.
Make business decisions based on data. We help clinics save precious minutes of the workday, and over the course of a month, those minutes add up to as much as eight (8) hours per CSR.
Personal.
You’re our A-List! The PetDesk support team is dedicated to ensuring you get maximum benefits from our services with custom onboarding, staff training, and live chat and phone support.
Easy-to-Use Client Communication Technology
Reminders & Confirmations are helpful — and welcome
Smartphones apps, emails, push notifications, and text messaging let you deliver veterinary reminders and confirmations that boost client compliance.
Online Appointment Requests benefit your practice, staff, and clients
Online appointment requests give your clients what they want — 24/7 scheduling — while reducing the amount of time your staff spends fielding calls.
Expand client reach with a Pet Health Mobile App
If you’re only sending postcards and emails, you’re reaching about 30% of your clients. Use a mobile app to reach all of your clients.
Maximize veterinary staff time with Two-Way Messaging
Clients prefer Two-Way Messaging with veterinarians when sharing simple, noncritical information. This gives you even more time for complicated issues.
Implement telemedicine with Virtual Care
Virtual Care tools — Two-Way Messaging, Video Chat — give practices secure options for synchronous and asynchronous communication.
Build emotional connections & incentivize clients to make repeat visits.
Employing a custom veterinary loyalty program for your practice is one of the fastest, easiest ways to build and maintain emotional connections that improve client retention. Let us build a loyalty program that’s as unique as your practice.
Why is PetDesk the #1 veterinary
software for client communication?
No Contracts Required
Doing what’s best for the customer is what’s best for us. That’s why we don’t have contracts. We work to keep customers happy, but they’re free to leave whenever they want.
Easy Setup
We’ll get you up and running in a matter of hours with an implementation tailored to your practice. Staff training? We focus on your specific needs with individualized plans.
Devoted Support Team
Our Customer Support team is the best in the industry. We work with you to ensure you get the most out of our client communication platform with best practice recommendations and live support.
Actionable Reporting
Data and analytics reveal what is and isn’t working with your practice. PetDesk works with your practice management system to increase revenue, improve processes, highlight low-performing areas, and chart financial health.
Practice Management System Integration
PetDesk client communication technology works with a continually increasing number of the most popular PIMS, including AVImark and Cornerstone, so you can send personalized client communications with minimal effort.
