- No show rate too high?
- Not enough clients coming back?
- Overworked and stressed staff?
- Clients not complying with the doctor’s orders?
Are you ready to free up your vet staff with automated client outreach?
The #1 client communication tool for busy veterinary practices.
Reminders & Confirmations Prioritize Pet Care.
Smartphones apps, emails, push notifications, and text messaging let you deliver veterinary reminders and confirmations that boost client compliance.
Online Appointment Requests Simplify Vet Visits.
Online appointment requests give your clients what they want — 24/7 scheduling — while reducing the amount of time your staff spends fielding calls.
A Mobile App Puts Pet Health Front and Center.
If you’re only sending postcards and emails, you’re reaching about 30% of your clients. Use a mobile app to reach all of your clients.
Two Way Messaging Makes the Most of Everyone’s Time.
Clients prefer Two-Way Messaging with veterinarians when sharing simple, noncritical information. This gives you even more time for complicated issues.
Virtual Care Helps Pets Anywhere.
Virtual Care tools — Two-Way Messaging, Video Chat — give practices secure options for synchronous and asynchronous communication.
Loyalty Programs Keep Pets Coming Back.
Employing a custom veterinary loyalty program for your practice is one of the fastest, easiest ways to build and maintain emotional connections that improve client retention. Let us build a loyalty program that’s as unique as your practice.
Our Promise To You.
We’ll help you manage the day to day while increasing client engagement, staff efficiency, and business profitability. Here’s how:
We’ll get you up and running in a matter of hours with an implementation tailored to your practice. Staff training? We focus on your specific needs with individualized plans.
Devoted Support Team
Our Customer Support team is the best in the industry. We work with you to ensure you get the most out of our client communication platform with best practice recommendations and live support.
Messaging for Every Situation
Whether you’re sending a newsletter to all your clients or texting a pet parent about an upcoming surgery, PetDesk can help. Our flexible solution will give you easy access to your clients with customized, flexible messaging for every situation.
Data and analytics reveal what is and isn’t working with your practice. PetDesk works with your practice management system to increase revenue, improve processes, highlight low-performing areas, and chart financial health.
Practice Management System Integration
PetDesk client communication technology works with a continually increasing number of the most popular PIMS, including AVImark and Cornerstone, so you can send personalized client communications with minimal effort.
No Contracts Required
Doing what’s best for the customer is what’s best for us. That’s why we don’t have contracts. We work to keep customers happy, but they’re free to leave whenever they want.
Get more time to do great things with
veterinary client communication technology
The business of operating a veterinary practice can be complicated and time-consuming. That’s why we developed a user-friendly veterinary client communication platform that makes communication efforts:
Our tools simplify tasks and save you time. Avoid the headache of too-many-dashboards and too-many-companies. Consolidate your service providers and achieve the convenience and ease that makes for a great front desk.
Make business decisions based on data. We help clinics save precious minutes of the workday, and over the course of a month, those minutes add up to as much as eight (8) hours per CSR.
You’re our A-List! The PetDesk support team is dedicated to ensuring you get maximum benefits from our services with custom onboarding, staff training, and live chat and phone support.
Don’t Just Take Our Word For It.
Our Client’s Say It Best.
I have to share how much I appreciate our Customer Success Manager’s interest in our practice. She is truly a member of our team by now. I wish we could have her here to help us!Dr. Alan Douglas, VMDApple Valley Veterinarians
Since we started using PetDesk, we have less cancellations and have saved our staff multiple hours a month on reminders and confirmation calls. It has helped so much that I don't worry about that anymore!Kerrie Evert, CVTCommunity Care Veterinary Clinic
PetDesk has been very easy to use and was a breeze getting the staff trained up. The switch took no time at all!Dr. Tara Farmer, DVM & OwnerAzalea Lakes Veterinary Clinic
Anyone looking for a reminder system, a way to increase online reviews, and decrease labor cost, please look into PetDesk. Their Customer Success team is a pleasure to work with and really takes suggestions to heart. Such a great company!Ron Butler, General ManagerMesa Northeast Animal Hospital
Our clients are huge fans of PetDesk, the app allows them to be more efficient and they especially love saving money through the loyalty program.Casey Krackenberger, Practice ManagerKennesaw Pet Center