veterinary online booking software made for you
PetDesk Direct Booking: 24/7 real-time veterinary booking software
Let pet owners skip the call and accurately
schedule visits on their own time—not yours.
Less Call Volume
Reduce repetitive phone conversations by letting clients book online anytime, while you stay focused on excellent pet care.
More Clinic Revenue
Capture payments from pet owners as soon as they confirm a visit, and secure the 42% of pet owners who book after hours!
An Upgraded Experience
Stay in control and save time from errors through accurate, real-time booking software for veterinary practices like yours.
Booking has never been better
Keep pet health on track, save tons of time, and retain revenue
with online booking, deposits, and appointment reminders.
Real-Time Appointment Scheduling
Allow pet owners to accurately book an appointment online anytime, anywhere, and on any device with rules and customizations to keep your team in total control.
Appointment Deposits
Hold clients accountable for the services they’ve booked and secure revenue by requesting full or partial payments as soon as they’ve confirmed an appointment.
Appointment Reminders
Lower your call volume and rate of no-shows by automatically sending appointment reminders to pet owners well before they’re scheduled to come in.
PetDesk Direct Booking FAQs
How does PetDesk Direct Booking help us with client no-shows?
PetDesk Direct Booking enables staff to require and collect deposits when clients book appointments.
Do appointments booked through PetDesk Direct Booking go straight into our calendar?
Yes. PetDesk Direct Booking syncs directly with your PIMS, allowing scheduled appointments to show up in your calendar once booked.
How does your system avoid double appointment bookings?
PetDesk Direct Booking handles everything in real time. Our system checks your calendar multiple times as the client moves through the direct booking flow, ensuring that the time slot is still available when they are ready to complete the booking.
How customizable is your veterinary online booking software?
PetDesk’s online booking software offers over 200 detailed customizations, designed to simulate a natural conversation with your team.
Will we be losing control of our calendar at all?
Absolutely not. Our booking software operates with the same precision and efficiency as a dedicated receptionist, but without requiring breaks.