Reduce Phone Volume and Simplify Communication with PetDesk

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PetDesk Overview

PetDesk has empowered over 3,000 veterinary practices across North America with client engagement software that helps streamline front office processes and build better relationships with their clients using powerful veterinary communication features. With the 5-star rated PetDesk mobile app, 3 million clients stay current with their pets’ health so that they can live longer, happier, and healthier lives.

Veterinary Client Communication Features

Leverage PetDesk’s powerful veterinary client engagement features that support your front office staff so they can provide the best care and consideration for your clients and pets. Here are just some of the ways that can help transform the way your practice operates:

Reminders & Confirmations

Apps, emails, push notifications, and text messages let you deliver critical veterinary information that boosts client compliance.

5-Star Pet Health Mobile App

Our #1 veterinary communication app keeps your clients connected 24/7 with immediate access to their pet’s information.

Online Appointment Requests

59% of clients prefer online scheduling. So give them what they want–online scheduling day or night and reduce the time your staff spends on the phone setting, canceling, and rescheduling appointments.

Two-Way Messaging

Instead of picking up the phone only to leave voicemail after voicemail, utilize PetDesk’s Two-Way messaging to share quick and simple pet information like post-exam follow-ups and medication pick-ups.

Loyalty Programs

PetDesk works with your practice to create a loyalty program that will not only incentivize clients to stay loyal and visit your clinic more often but keep pets happier and healthier with helpful services.

Support Every Step of the Way

From implementation to training and beyond, PetDesk provides your staff with unmatched, quality support for your practice so that you can continue to give clients and their pets an exceptional experience.

PIMS Integration

Supercharge your practice management system by syncing with PetDesk so that you can cut down on busy work and accomplish more care for pets. PetDesk currently works with top PIMS like AVImark, Cornerstone, ImproMed, and 15 others.

Customer Benefits

PetDesk is proud to partner with Penn Vet, an independent regional distributor of veterinary products and services in the United States. Through this partnership, Penn Vet customers will have access to specific benefits and perks aimed at helping veterinary teams streamline front desk processes and patient check-in, so care comes first for pets.

If you’re a Penn Vet customer looking to learn more about your specific benefits, we encourage you to schedule an online demo with a PetDesk Practice Management Consultant!

Request a Demo Today!

Ready to Get More Time to Provide Better Care?

Sign up for a live 20 minute demo or call us directly at 619.860.0125