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Time Savings
“PetDesk saves us about 45 minutes per doctor per day. With five doctors, that’s nearly 4 hours of CSR time saved daily.”
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Customizability
“Through experience, we’ve learned what works best for us, and PetDesk’s customizability has been highly beneficial. As clinics, we often concern ourselves with how much access to grant clients to our appointment scheduler. However, with the extensive filtering options and modifications available, it’s easy to tailor it to meet our needs.”
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Better Communication
‘Our clinic staff now spends 30% less time on the phone than they did previously.’ “With PetDesk, all those inquiries that used to come over the phone can now be answered quickly through the messaging system. Ten people had messages with either appointment requests or medication refills this morning, and it took only 30 minutes to get those sorted. The tool has helped us avoid a lot of back and forth. It has really increased efficiency.”
Customer benefits
PetDesk is proud to partner with Penn Vet, an independent regional distributor of veterinary products and services in the United States. Through this partnership, Penn Vet customers will have access to specific benefits and perks aimed at helping veterinary teams streamline front desk processes and patient check-in, so care comes first for pets.
If you’re a Penn Vet customer looking to learn more about your specific benefits, we encourage you to schedule an online demo with a PetDesk Practice Management Consultant!