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PETDESK FOR VETERINARY TECHNICIANS

Stay focused on patients,
not busywork

PetDesk simplifies client communication and automates SOAP notes
and patient summaries, helping vet techs concentrate on care.

PetDesk simplifies client communication and automates SOAP notes and patient summaries, helping vet techs concentrate on care.

Get a demo

Take an online tour

Join over 12,000
veterinary practices

Join over 12,000
veterinary practices

Join over 12,000
veterinary practices

Happier staff & clients

“Invest the time to have a conversation [with PetDesk], a business leader who is focused on meeting your needs. Your time and resources will come back to you in the form of happier clients and more satisfied employees over time.”

Pet Emergency Clinic and Referral Center

Reliable support

"PetDesk has been a great addition to our practice. The people are super helpful and full of ideas to help things run smoother at our clinic."

Kalamazoo Cat Hospital

Easy onboarding

"We had our hand held [by PetDesk] through every part of the process, and it really made a difference knowing exactly who our point of contact was."

Tsolum Veterinary Hospital

Tools that work as hard as you do

PetDesk Communications

Use two-way texting to skip lengthy follow-ups, online forms to speed up intake, automatic appointment reminders to keep pet parents informed, digital payments to make checkout a breeze, plus a mobile app to help clients remember medications, rechecks, and more.

Learn more

PetDesk Phones

Focus more on patients and spend less time on the phone through intelligent call routing, ensuring each call gets where it needs to without the front desk bottleneck. With caller ID and powerful voice features, you’ll have peace of mind that your CSRs have it covered.

Learn more

PetDesk Scribe

No more tracking down lost check-in sheets or notes for your doctors—just press record, and AI automatically transcribes your consultations into accurate, high-quality history and pre-appointment notes in half the time. All you need to do is review and approve!

Learn more

Tools that work as hard as you do

PetDesk Communications

Use two-way texting to skip lengthy follow-ups, online forms to speed up intake, automatic appointment reminders to keep pet parents informed, digital payments to make checkout a breeze, plus a mobile app to help clients remember medications, rechecks, and more.

Learn more

PetDesk Phones

Focus more on patients and spend less time on the phone through intelligent call routing, ensuring each call gets where it needs to without the front desk bottleneck. With caller ID and powerful voice features, you’ll have peace of mind that your CSRs have it covered.

Learn more

PetDesk Scribe

No more tracking down lost check-in sheets or notes for your doctors—just press record, and AI automatically transcribes your consultations into accurate, high-quality history and pre-appointment notes in half the time. All you need to do is review and approve!

Learn more

Tools that work as hard as you do

PetDesk Communications

Use two-way texting to skip lengthy follow-ups, online forms to speed up intake, automatic appointment reminders to keep pet parents informed, digital payments to make checkout a breeze, plus a mobile app to help clients remember medications, rechecks, and more.

Learn more

PetDesk Phones

Focus more on patients and spend less time on the phone through intelligent call routing, ensuring each call gets where it needs to without the front desk bottleneck. With caller ID and powerful voice features, you’ll have peace of mind that your CSRs have it covered.

Learn more

PetDesk Scribe

No more tracking down lost check-in sheets or notes for your doctors—just press record, and AI automatically transcribes your consultations into accurate, high-quality history and pre-appointment notes in half the time. All you need to do is review and approve!

Learn more

Stress less without:

After-hours admin work

Manually calling clients for follow-ups

Lack of time for hands-on patient care

Get a demo

Stress less without:

After-hours admin work

Manually calling clients for follow-ups

Lack of time for hands-on patient care

Get a demo

Stress less without:

After-hours admin work

Manually calling clients for follow-ups

Lack of time for hands-on patient care

Get a demo

“I now have my technicians available to me more than I would have before, so that has improved efficiency and just allowed people to book appointments or make a change themselves instead of calling in.”

Meredith

Co-Owner, St. Francis Animal Clinic

Simplify your clinic.
Strengthen your care.

Save time by automating appointment follow-ups and check-ins

Finish SOAP notes and patient summaries faster with automatic dictation

Reduce your team’s stress and take back your personal break times

Spend more time with patients and less time focused on admin work

Text pet parents without giving away your personal phone number

Improve workflows to keep your staff productive and satisfied

FAQs

PetDesk FAQs

How does PetDesk benefit veterinary technicians?

PetDesk Communications, PetDesk Phones, and PetDesk Scribe are three PetDesk solutions that can significantly benefit veterinary technicians by simplifying client communication and automating documentation. This allows vet techs to save time, reduce manual work, and speed up the note-taking process using AI—helping techs stay focused on patient care with less paperwork and administrative burdens.

Can I text clients without using my personal number?

Yes. With PetDesk Communication's Two-Way Texting tool, your team texts from the clinic's shared inbox and never a personal phone.

Are client texts saved to the patient record?

Yes, all Two-Way Texting conversations within PetDesk Communications sync back to the PIMS. Here's our full list of compatible PIMS (broken down by product).

What if a client doesn't use the mobile app?

Reminders go out by text, email, app notification, or postcard—so pet parents receive them however they prefer regardless of whether they use the app.

Is PetDesk’s veterinary software easy for me and my team members to use?

Yes, PetDesk software is user-friendly and comes with continuous, hands-on support from industry experts. The onboarding duration varies per PetDesk solution (such as a few days for PetDesk Communications and Direct Booking), but we aim to save you as much time as possible by always ensuring your setup experience is quick and straight-forward.

FAQs

PetDesk FAQs

How does PetDesk benefit veterinary technicians?

PetDesk Communications, PetDesk Phones, and PetDesk Scribe are three PetDesk solutions that can significantly benefit veterinary technicians by simplifying client communication and automating documentation. This allows vet techs to save time, reduce manual work, and speed up the note-taking process using AI—helping techs stay focused on patient care with less paperwork and administrative burdens.

Can I text clients without using my personal number?

Yes. With PetDesk Communication's Two-Way Texting tool, your team texts from the clinic's shared inbox and never a personal phone.

Are client texts saved to the patient record?

Yes, all Two-Way Texting conversations within PetDesk Communications sync back to the PIMS. Here's our full list of compatible PIMS (broken down by product).

What if a client doesn't use the mobile app?

Reminders go out by text, email, app notification, or postcard—so pet parents receive them however they prefer regardless of whether they use the app.

Is PetDesk’s veterinary software easy for me and my team members to use?

Yes, PetDesk software is user-friendly and comes with continuous, hands-on support from industry experts. The onboarding duration varies per PetDesk solution (such as a few days for PetDesk Communications and Direct Booking), but we aim to save you as much time as possible by always ensuring your setup experience is quick and straight-forward.

FAQs

PetDesk FAQs

How does PetDesk benefit veterinary technicians?

PetDesk Communications, PetDesk Phones, and PetDesk Scribe are three PetDesk solutions that can significantly benefit veterinary technicians by simplifying client communication and automating documentation. This allows vet techs to save time, reduce manual work, and speed up the note-taking process using AI—helping techs stay focused on patient care with less paperwork and administrative burdens.

Can I text clients without using my personal number?

Yes. With PetDesk Communication's Two-Way Texting tool, your team texts from the clinic's shared inbox and never a personal phone.

Are client texts saved to the patient record?

Yes, all Two-Way Texting conversations within PetDesk Communications sync back to the PIMS. Here's our full list of compatible PIMS (broken down by product).

What if a client doesn't use the mobile app?

Reminders go out by text, email, app notification, or postcard—so pet parents receive them however they prefer regardless of whether they use the app.

Is PetDesk’s veterinary software easy for me and my team members to use?

Yes, PetDesk software is user-friendly and comes with continuous, hands-on support from industry experts. The onboarding duration varies per PetDesk solution (such as a few days for PetDesk Communications and Direct Booking), but we aim to save you as much time as possible by always ensuring your setup experience is quick and straight-forward.

Pet care made easier—for everyone

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Pet care made easier—for everyone

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Pet care made easier—for everyone

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