But do you really need to focus on mobile?
To be a top performing clinic, yes.
A top performing clinic makes more than $13,000 in lifetime client value compared to an average clinic that makes $3,500. That means that every client at a top performing clinic is worth almost 4 times as much. The single biggest factor in a client leaving an average performing clinic is communication. Why work harder to get 4 more new clients when you can be a top performing clinic by focusing on client communication? By adding a text and an app channel you greatly increase your reach and you give your clients the communication they want.
Clinics using Postcards - 98%
Clients who read Postcards - 25%
Clinics using text/app - 9%
Clients that read text/app - 98%
Your clients are mobile.
Your reminder system should be too.
Are you a local vet, groomer, or boarder? If so, you’re probably only reaching 30% of your existing clients with postcards and email. With PetDesk you get the same channels you already have but also text and a free app. Start reaching more than 80% of your clients and you may not have enough time or the need to take on new ones.