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petdesk vs Vello

PetDesk’s veterinary software is purpose-built for your practice

Here’s a clear breakdown on why over 12,000 veterinary teams choose PetDesk.

Collection of PetDesk mockups over iamges of a pet parent with her cat and veteinary CSRs working

3 reasons to upgrade from Vello to PetDesk

Widely used (and loved) by pet parents

The PetDesk app is used by over 7 million pet parents with a 4.9 rating in the Apple App Store. Greater app adoption means simpler operations and more revenue.

Vello’s client app has much lower adoption in the market, impacting efficiency.

A proven client loyalty program

PetDesk Loyalty is a proven veterinary loyalty and rewards program with real results, including one clinic increasing annual revenue by $122k with a 35% profit boost across all clients.*

Vello does not offer a client loyalty program for clinics to grow revenue.

Fully-integrated veterinary solutions

PetDesk allows veterinary practices to scale and consolidate your operational needs with a single invoice—that means all your tools, under one trusted company.

Vello users must integrate separate systems for phones and website/marketing.

“Now we use multiple PetDesk tools and love it. It forces us to be better—it’s easy for clients to shop around if we’re not delivering, so we have to step up.”

Andrea

Practice Manager, Primary Care Animal Hospital

“Now we use multiple PetDesk tools and love it. It forces us to be better—it’s easy for clients to shop around if we’re not delivering, so we have to step up.”

Andrea

Practice Manager, Primary Care Animal Hospital

“Now we use multiple PetDesk tools and love it. It forces us to be better—it’s easy for clients to shop around if we’re not delivering, so we have to step up.”

Andrea

Practice Manager, Primary Care Animal Hospital

Ready to upgrade to PetDesk? Let’s get in touch!

Ready to upgrade to PetDesk? Let’s get in touch!

Two veterinary CSRs happoly working at the front desk

Pet Parent Mobile App

4.9

over 450k ratings on Apple App Store

over 450k ratings on Apple App Store

4.0

only 5 ratings on Apple App Store

only 5 ratings on Apple App Store

Capterra customer rating

183 Reviews/4.6

4.6

183 Reviews

3 Reviews/5

5

3 Reviews

PIMS Integrations

30 (More coming soon!)

3 Total

Client loyalty programs

Phone system that syncs with PIMS

AI-generated SOAP notes

Custom websites & digital marketing

“The PetDesk app saves us more than 40 hours of work from appointment confirmations.“

Stephen Shirley

Director of Operations, Family Pet Health

“The PetDesk app saves us more than 40 hours of work from appointment confirmations.“

Stephen Shirley

Director of Operations, Family Pet Health

“The PetDesk app saves us more than 40 hours of work from appointment confirmations.“

Stephen Shirley

Director of Operations, Family Pet Health

PetDesk is with you every step of the way

We go far beyond the point of sale as your long-term partner in vet care.

We’re more than a software vendor

Whether you’re purchasing one or more solutions, you’ll have a dedicated PetDesk team member through each stage of your journey—sales, onboarding, training, and continuous support! That means by your side, always.

Trusted by 12k+ veterinary teams

Thanks to a large install base and solid financial backing fueling our innovation and stability, PetDesk remains positioned as a leading provider and reliable partner in veterinary technology and care delivery.

A complete platform that grows with you

Our fully configurable solutions are here to help you continuously adapt to evolving veterinary changes, letting you focus on providing excellent pet care without having to replace your tech every 1–2 years.

*Data pulled from a PetDesk customer case study with a North American veterinary clinic.

¹ Data pulled from PetDesk case study
with Oceanside Veterinary Clinic.
² Data pulled from PetDesk case study with Family Pet Health.

See the power of
PetDesk for yourself for free

See the power of PetDesk for yourself for free

See the power of PetDesk for yourself for free