PetDesk is more than a purchase, we’re your partner in better client communication
Don’t wait—take advantage of your premium PawsTime customer benefits.
We’re prepared to tackle all your pain points
High call volume, overwhelming workloads, financial friction—we know the different obstacles veterinary professionals face every day. That’s why more than 8,000 clinics trust PetDesk’s powerful veterinary-specific products and tools to create and maintain an excellent experience where every person and patient can succeed.
The perfect veterinary solutions for every clinic’s challenges
PetDesk makes it easier than ever to connect with pet owners by reducing call volume, increasing team productivity, and creating a more efficient environment for the best pet care possible.
Custom Websites
Count on us to create and manage a veterinary-specific website that looks and functions beautifully on every device, saving you time and retaining more clients.
Digital Marketing
Get everything you need to attract and retain more pet owners and save time—SEO, social media marketing, Google advertising, reputation management, and graphic design!
Online Booking
Stay in 100% control while pet owners book your services 24/7 through a super customizable online booking platform that prevents errors, reduces calls, and secures your revenue.
#1 Veterinary App
Free your team from too many touchpoints with the industry-leading veterinary communication app that lets clients self-serve and access pet health information anytime, anywhere.
PIMS-VoIP Phone System
Make each call faster and more efficient with the only veterinary VoIP phone system that syncs with your PIMS to save time, lower call volume, and provide a personalized client experience.
Reminders & Confirmations
Save time, decrease no-shows, and keep health journeys on track by reminding pet owners about their appointments well in advance through email, SMS, our app, or mail.
Texting & Mass Messaging
Let pet owners use SMS to ask questions, pay bills, and more while you respond when it works best. Plus, send custom mass messages to clients in a few clicks!
Points-Based Loyalty Programs
Drive revenue, incentivize repeat visits, and build stronger relationships through our personalized rewards program that keeps pet parents coming back to your practice.
Support every step of the way
From implementation to training and beyond, PetDesk provides your staff with unmatched, quality support for your practice so that you can continue to give clients and their pets an exceptional experience.
PIMS integration
Supercharge your practice management system by syncing with PetDesk so that you can cut down on busy work and accomplish more care for pets. PetDesk currently works with top PIMS like AVImark, Cornerstone, ImproMed, ezyVet, and fifteen others.
Customer benefits
For 15 years, PawsTime has been giving veterinary practices across the United States and Canada something to bark about. Say goodbye to silence and boring on-hold messages, and say hello to fresh, customized content that prompts your callers to ask to be put back on hold.
PawsTime on-hold messages are designed to educate your callers, share your practice story, and elevate pet care. Drive clients to your website to book appointments, download your mobile app, and shop your online pharmacy. Share important preventive advice, seasonal pet care recommendations, doctor bios, promotions, and more! PawsTime caters to your most captive audience, building loyalty with every call.
Together, PetDesk and PawsTime are a powerhouse team dedicated to improving the customer experience. Not only do PawsTime messages update each month with seasonal content, but they load automatically with absolutely no staff effort! With comprehensive, ongoing project management, PawsTime frees your staff to focus on your clients and patients, not updating your on-hold messages.
Ready to learn more? Schedule a product walkthrough with one of our PetDesk experts and see how we’re setting the standard for exceptional customer experiences.
Book a demo Today
Ready to see what PetDesk can offer your clinic?
Get started with our online form so we can prepare your custom demo.