PetDesk is more than a purchase, we’re your partner in better client communication
Don’t wait—take advantage of your premium Penn Vet customer benefits.
We’re prepared to tackle all your pain points
High call volume, overwhelming workloads, financial friction—we know the different obstacles veterinary professionals face every day. That’s why more than 8,000 clinics trust PetDesk’s powerful veterinary-specific products and tools to create and maintain an excellent experience where every person and patient can succeed.
The perfect veterinary solutions for every clinic’s challenges
PetDesk makes it easier than ever to connect with pet owners by reducing call volume, increasing team productivity, and creating a more efficient environment for the best pet care possible.
petdesk communications
Reduce calls with a client engagement platform and mobile app
The PetDesk App and Communication Software empowers pet owners to self-serve instead of calling, while you easily manage in-app information and communication in one place.
petdesk phones
Save time with our PIMS-compatible, veterinary VoIP phone system
PetDesk Phones syncs with your practice information management system (PIMS) to prepare you for faster and more efficient calls, each and every time.
petdesk direct booking
Avoid errors with 24/7, real-time appointment scheduling
PetDesk Direct Booking keeps you in complete control and prevents double-booked appointments while clients schedule your services anytime, anywhere, and on any device.
petdesk marketing
Retain clients with custom websites and digital marketing
PetDesk Marketing makes you the clear choice for pet care and separates your clinic from the competition through a custom website and detailed digital marketing designed for you.
Coming Soon: PetDesk Scribe
Manually writing or typing notes into your PIMS leads to late nights, missed lunches, and mounting frustration. With so much on your plate, maintaining high-quality notes may feel impossible. That’s where PetDesk Scribe comes in.
Our AI-powered transcription solution not only drastically reduces the time spent on medical notes, but also ensures high-quality, structured, and accurate SOAP notes and client summaries. That means you can keep your focus on your patients and leave on time, while we focus on high-quality notes.
With PetDesk, You Get:
PIMS integration
Supercharge your practice management system by syncing with PetDesk so that you can cut down on busy work and accomplish more care for pets. PetDesk currently works with top PIMS like AVImark, Cornerstone, ImproMed, ezyVet, and fifteen others.
Support every step of the way
PetDesk offers technical support for troubleshooting and system access, along with strategic guidance from Customer Success Managers. Maximize your investment through training, goal tracking, and direct access to resources via your PetDesk dashboard.
Quick & simple implementation
Our onboarding process ensures a seamless transition from system configuration, to staff training, and a dedicated implementation manager to guide you every step of the way. After launch, you’ll have ongoing support from your Customer Success Manager to keep everything running smoothly.
Time Savings
“PetDesk saves us about 45 minutes per doctor per day. With five doctors, that’s nearly 4 hours of CSR time saved daily.”
Customizability
“Through experience, we’ve learned what works best for us, and PetDesk’s customizability has been highly beneficial. As clinics, we often concern ourselves with how much access to grant clients to our appointment scheduler. However, with the extensive filtering options and modifications available, it’s easy to tailor it to meet our needs.”
Better Communication
‘Our clinic staff now spends 30% less time on the phone than they did previously.’ “With PetDesk, all those inquiries that used to come over the phone can now be answered quickly through the messaging system. Ten people had messages with either appointment requests or medication refills this morning, and it took only 30 minutes to get those sorted. The tool has helped us avoid a lot of back and forth. It has really increased efficiency.”
Customer benefits
PetDesk is proud to partner with Penn Vet, an independent regional distributor of veterinary products and services in the United States. Through this partnership, Penn Vet customers will have access to specific benefits and perks aimed at helping veterinary teams streamline front desk processes and patient check-in, so care comes first for pets.
If you’re a Penn Vet customer looking to learn more about your specific benefits, we encourage you to schedule an online demo with a PetDesk Practice Management Consultant!
Book a demo Today
Ready to see what PetDesk can offer your clinic?
Get started with our online form so we can prepare your custom demo.