Stronger client retention starts with the PetDesk app—learn more during our live event! Register now >
Stronger client retention starts with the PetDesk app—learn more during our live event! Register now >
Stronger client retention starts with the PetDesk app—learn more during our live event! Register now >
use case: reduced client visits
PetDesk helps veterinary clinics grow client retention 10%, revenue by 25%
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Automate reminders to easily re-engage clients
Drive more preventive care appointments
Capture new bookings (even after hours!)
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Join over 12,000
veterinary practices
Join over 12,000
veterinary practices
Join over 12,000
veterinary practices
Real results from clinics like yours
“We have retained 10% of our clients and seen a 25% increase in revenue.”
J.M. Kata • Practice Manager
Hometown Veterinary Care
10%
increase in client retention
25%
increase in revenue
30%
less time on the phones
Real results from clinics like yours
“We have retained 10% of our clients and seen a 25% increase in revenue.”
J.M. Kata • Practice Manager
Hometown Veterinary Care
10%
increase in client retention
25%
increase in revenue
30%
less time on the phones
Real results from clinics like yours
“We have retained 10% of our clients and seen a 25% increase in revenue.”
J.M. Kata • Practice Manager
Hometown Veterinary Care
10%
increase in client retention
25%
increase in revenue
30%
less time on the phones
Secure more routine visits without extra effort
Veterinary clinics across the country are facing a new challenge: fewer client visits. Not because pet parents care less, but because their expectations have evolved. They want flexible digital access, proactive reminders, and seamless communication—without picking up the phone.
PetDesk‘s veterinary-specific engagement platform bridges that gap, connecting directly to your PIMS to automate client reminders, scheduling, and messaging. That means fewer missed appointments, more preventive care visits, and clients who stay loyal, all without adding to your team’s workload.
Secure more routine visits without extra effort
Veterinary clinics across the country are facing a new challenge: fewer client visits. Not because pet parents care less, but because their expectations have evolved. They want flexible digital access, proactive reminders, and seamless communication—without picking up the phone.
PetDesk‘s veterinary-specific engagement platform bridges that gap, connecting directly to your PIMS to automate client reminders, scheduling, and messaging. That means fewer missed appointments, more preventive care visits, and clients who stay loyal, all without adding to your team’s workload.
Boost veterinary client engagement with PetDesk’s solutions
PetDesk Communications
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Bring clients back for routine care through automated, personalized communication and a rewards-based loyalty program.
Send reminders that help fill your schedule automatically
Stay effortlessly engaged through auto SMS and messaging
Drive client retention with a custom loyalty program
PetDesk Phones
Impress clients with more productive and personalized calls through the first veterinary phones to integrate with PIMS.
Have brief, more personalized calls while saving staff hours per day
See who’s calling and their pet’s complete history before answering
Quickly identify past-due treatments and schedule future visits
PetDesk Direct Booking
Prevent no-shows and give clients the 24/7 scheduling experience they expect through online veterinary booking software.
Get ahead of no-shows by requesting payments at time of booking
Keep clients coming back through convenient self-serve options
Save time while your schedule stays accurate and organized
PetDesk Scribe
Spend less time writing notes and more time connecting with pet parents.
Automatically generate high-quality, AI-powered SOAP notes
Increase compliance and understanding with user-friendly patient summaries
Stay focused on care by drastically reducing time spent on notes
PetDesk Marketing
Grow your practice without growing your stress with a full-service, veterinary-specific digital agency.
Focus on care while we help you stand out online and impress clients
Communicate your brand, your way with your own dedicated web team
Enjoy veterinary-specific websites and custom digital marketing services
Boost veterinary client engagement with PetDesk’s solutions
PetDesk Communications
Bring clients back for routine care through automated, personalized communication and a rewards-based loyalty program.
Send reminders that help fill your schedule automatically
Stay effortlessly engaged through auto SMS and messaging
Drive client retention with a custom loyalty program
PetDesk Phones
Impress clients with more productive and personalized calls through the first veterinary phones to integrate with PIMS.
Have brief, more personalized calls while saving staff hours per day
See who’s calling and their pet’s complete history before answering
Quickly identify past-due treatments and schedule future visits
PetDesk Direct Booking
Prevent no-shows and give clients the 24/7 scheduling experience they expect through online veterinary booking software.
Get ahead of no-shows by requesting payments at time of booking
Keep clients coming back through convenient self-serve options
Save time while your schedule stays accurate and organized
PetDesk Scribe
Spend less time writing notes and more time connecting with pet parents.
Automatically generate high-quality, AI-powered SOAP notes
Increase compliance and understanding with user-friendly patient summaries
Stay focused on care by drastically reducing time spent on notes
PetDesk Marketing
Grow your practice without growing your stress with a full-service, veterinary-specific digital agency.
Focus on care while we help you stand out online and impress clients
Communicate your brand, your way with your own dedicated web team
Enjoy veterinary-specific websites and custom digital marketing services
PetDesk’s veterinary software helps your team thrive
PetDesk solutions help increase veterinary client retention by combining automation, communication, and digital accessibility—keeping clients coming back and your team more productive than ever.
Start simplifying your clinic and strengthening your care to create an excellent veterinary environment where clients and staff alike can thrive.
PetDesk’s veterinary software helps your team thrive
PetDesk solutions help increase veterinary client retention by combining automation, communication, and digital accessibility—keeping clients coming back and your team more productive than ever.
Start simplifying your clinic and strengthening your care to create an excellent veterinary environment where clients and staff alike can thrive.
FAQs
Reduced Client Visits Frequently Asked Questions
How does PetDesk help my clinic bring clients back for routine and preventive care?
PetDesk automates personalized reminders and follow-up messages through SMS, email, and push notifications—helping clients return for wellness exams, vaccines, dental cleanings, and other preventive services. Clinics report increases in client retention and a measurable rise in preventive care visits as a result of automatic reminders.
Can PetDesk help us re-engage clients who haven’t visited recently?
Yes. PetDesk Communications enables targeted outreach and automated recall reminders based on your PIMS data. This allows your clinic to proactively re-engage overdue clients at scale, helping you recover missed visits and maintain long-term loyalty.
How does PetDesk reduce missed phone calls and improve call efficiency?
PetDesk Phones integrates with your PIMS so your team sees who’s calling—with the pet’s full history—before picking up. Staff can quickly identify overdue services, streamline conversations, and even schedule future visits on the spot. Practices report spending up to 30 percent less time on the phones.
What if clients prefer booking appointments outside business hours?
PetDesk Direct Booking captures new appointments 24/7, preventing lost opportunities. Pet owners can self-serve on their schedule while the system keeps your calendar accurate and organized. This is especially valuable when reduced visits stem from convenience or accessibility gaps.
Can PetDesk help improve the overall client experience so they stay loyal?
Absolutely. Through automated communications, easier scheduling, personalized phone interactions, and even loyalty rewards, PetDesk creates a modern, seamless client experience that aligns with evolving pet parent expectations—driving higher retention and fewer lapsing clients.
Will implementing PetDesk create more tasks for my already busy staff?
No. PetDesk is designed to reduce workload, not add to it. Automated reminders, streamlined calls, and AI-powered SOAP note generation via PetDesk Scribe all help your team save time so they can focus more on patient care and less on administrative work.
Beyond reminders and scheduling, how else can PetDesk support growth during slow periods?
PetDesk Marketing provides full-service veterinary-specific digital marketing—including websites, branding, and campaigns—to increase visibility and attract new clients. Combined with automation and better engagement, clinics often see revenue growth (up to 25 percent in reported cases) even during periods of reduced foot traffic.
FAQs
Reduced Client Visits Frequently Asked Questions
How does PetDesk help my clinic bring clients back for routine and preventive care?
PetDesk automates personalized reminders and follow-up messages through SMS, email, and push notifications—helping clients return for wellness exams, vaccines, dental cleanings, and other preventive services. Clinics report increases in client retention and a measurable rise in preventive care visits as a result of automatic reminders.
Can PetDesk help us re-engage clients who haven’t visited recently?
Yes. PetDesk Communications enables targeted outreach and automated recall reminders based on your PIMS data. This allows your clinic to proactively re-engage overdue clients at scale, helping you recover missed visits and maintain long-term loyalty.
How does PetDesk reduce missed phone calls and improve call efficiency?
PetDesk Phones integrates with your PIMS so your team sees who’s calling—with the pet’s full history—before picking up. Staff can quickly identify overdue services, streamline conversations, and even schedule future visits on the spot. Practices report spending up to 30 percent less time on the phones.
What if clients prefer booking appointments outside business hours?
PetDesk Direct Booking captures new appointments 24/7, preventing lost opportunities. Pet owners can self-serve on their schedule while the system keeps your calendar accurate and organized. This is especially valuable when reduced visits stem from convenience or accessibility gaps.
Can PetDesk help improve the overall client experience so they stay loyal?
Absolutely. Through automated communications, easier scheduling, personalized phone interactions, and even loyalty rewards, PetDesk creates a modern, seamless client experience that aligns with evolving pet parent expectations—driving higher retention and fewer lapsing clients.
Will implementing PetDesk create more tasks for my already busy staff?
No. PetDesk is designed to reduce workload, not add to it. Automated reminders, streamlined calls, and AI-powered SOAP note generation via PetDesk Scribe all help your team save time so they can focus more on patient care and less on administrative work.
Beyond reminders and scheduling, how else can PetDesk support growth during slow periods?
PetDesk Marketing provides full-service veterinary-specific digital marketing—including websites, branding, and campaigns—to increase visibility and attract new clients. Combined with automation and better engagement, clinics often see revenue growth (up to 25 percent in reported cases) even during periods of reduced foot traffic.
FAQs
Reduced Client Visits Frequently Asked Questions
How does PetDesk help my clinic bring clients back for routine and preventive care?
PetDesk automates personalized reminders and follow-up messages through SMS, email, and push notifications—helping clients return for wellness exams, vaccines, dental cleanings, and other preventive services. Clinics report increases in client retention and a measurable rise in preventive care visits as a result of automatic reminders.
Can PetDesk help us re-engage clients who haven’t visited recently?
Yes. PetDesk Communications enables targeted outreach and automated recall reminders based on your PIMS data. This allows your clinic to proactively re-engage overdue clients at scale, helping you recover missed visits and maintain long-term loyalty.
How does PetDesk reduce missed phone calls and improve call efficiency?
PetDesk Phones integrates with your PIMS so your team sees who’s calling—with the pet’s full history—before picking up. Staff can quickly identify overdue services, streamline conversations, and even schedule future visits on the spot. Practices report spending up to 30 percent less time on the phones.
What if clients prefer booking appointments outside business hours?
PetDesk Direct Booking captures new appointments 24/7, preventing lost opportunities. Pet owners can self-serve on their schedule while the system keeps your calendar accurate and organized. This is especially valuable when reduced visits stem from convenience or accessibility gaps.
Can PetDesk help improve the overall client experience so they stay loyal?
Absolutely. Through automated communications, easier scheduling, personalized phone interactions, and even loyalty rewards, PetDesk creates a modern, seamless client experience that aligns with evolving pet parent expectations—driving higher retention and fewer lapsing clients.
Will implementing PetDesk create more tasks for my already busy staff?
No. PetDesk is designed to reduce workload, not add to it. Automated reminders, streamlined calls, and AI-powered SOAP note generation via PetDesk Scribe all help your team save time so they can focus more on patient care and less on administrative work.
Beyond reminders and scheduling, how else can PetDesk support growth during slow periods?
PetDesk Marketing provides full-service veterinary-specific digital marketing—including websites, branding, and campaigns—to increase visibility and attract new clients. Combined with automation and better engagement, clinics often see revenue growth (up to 25 percent in reported cases) even during periods of reduced foot traffic.
