Welcome,
Vetcor Practices
We’re thrilled to partner with you and deliver a five-star experience to your clients and your team. With PetDesk, your clients will enjoy the benefits of health service reminders, two-way texting, and our industry-leading pet health management app, all designed to help them engage and connect with your practice. Direct online booking offers real-time appointment scheduling to clients through customizable settings designed to enhance your practice’s workflow. Clients will benefit from the ease and convenience of booking appointments online, while your front desk team enjoys extra time in their day.
This space was created to guide you through your onboarding journey and beyond! If your practice is utilizing PetDesk already, you will onboard online booking only. It’s your one-stop for scheduling training, accessing helpful videos and resources, and getting help if you need it. Don’t see what you need? Let us know!
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Let's Get Started
Kick off onboarding on the right foot (or paw)!
Learn about the new features you’ll be enabling during onboarding!
Prepare the messaging for your appointment reminders. Think about what information, such as arrival times, cancellation policies, or fasting instructions, is beneficial for clients to know.
Ensure your calendar blocks are up to date to reflect lunch, surgery, and staff meetings.
Identify your practice’s PetDesk champion to attend the recommended training sessions.
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Schedule your PetDesk and/or online booking setup call
Start your PetDesk and/or online booking journey by scheduling your setup call to establish settings and communication preferences. Please schedule as soon as possible to stay on the recommended timeline set for your practice.
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Live training sessions
The second stage of onboarding brings your hospital together for a 1:1 live training session on how to make the most out of PetDesk’s solutions. During your Kick Off Call, we will work with you to schedule your training session. We encourage you to schedule your live training session as soon as possible, anytime after the Setup Call occurs, and to watch this video beforehand. If your practice currently utilizes PetDesk, attending a live training session is optional.
Continuing Education
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Best Practices Guide
This quick guide covers best practices for getting started with PetDesk.
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How may we help you?
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