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petdesk for veterinary technicians

Stay focused on patients,
not busywork

PetDesk simplifies client communication and automates SOAP notes and patient summaries,
helping vet techs concentrate on care.

Quick Onboarding

“The setup process
was easy as pie!”

Angel, Lead Vet Tech,
Care-Pets Animal Hospital

Reliable Tools

“PetDesk Scribe has done the best job of accurately and thoroughly capturing the appointment as a whole.”

Dr. Jennifer Nunnery, DVM,
Family Pet Health

Happier Staff

“With PetDesk, we have seen lower stress levels with the clinic staff.”

Dr. Rachael Jeffery, DVM,
El Paseo Animal Hospital

Tools that work as hard as you do

PetDesk Communication Mockup

PetDesk Communications

Use two-way texting to skip lengthy follow-ups, online forms to speed up intake, automatic appointment reminders to keep pet parents informed, digital payments to make checkout a breeze, plus a mobile app to help clients remember medications, rechecks, and more.

PetDesk Phones Mockup

PetDesk Phones

Focus more on patients and spend less time on the phone through intelligent call routing, ensuring each call gets where it needs to without the front desk bottleneck. With caller ID and powerful voice features, you’ll have peace of mind that your CSRs have it covered.

PetDesk Scribe Mockup

PetDesk Scribe

No more tracking down lost check-in sheets or notes for your doctors—just press record, and AI automatically transcribes your consultations into accurate, high-quality history and pre-appointment notes in half the time. All you need to do is review and approve!

Veterinary technician helping a doctor examine a dog

Stress less without:

After-hours admin work

Manually calling clients for follow-ups

Lack of time for hands-on patient care

“I now have my technicians available to me more than I would have before, so that has improved efficiency and just allowed people to book appointments or make a change themselves instead of calling in.”

—Meredith, Co-Owner, St. Francis Animal Clinic

Simplify your clinic. Strengthen your care.

Automate follow-ups and check-ins

Finish notes faster with automatic dictation

Reduce stress and reclaim your breaks

Spend more time with patients

Text clients without giving your personal number

Improve team workflows

PetDesk FAQs

How does PetDesk benefit veterinary technicians?

PetDesk Communications, PetDesk Phones, and PetDesk Scribe are three PetDesk solutions that can significantly benefit veterinary technicians by simplifying client communication and automating documentation. This allows vet techs to save time, reduce manual work, and speed up the note-taking process using AI—helping techs stay focused on patient care with less paperwork and administrative burdens.

Can I use PetDesk Comms and Scribe on a tablet or phone?

Yes—PetDesk Communications and PetDesk Scribe are mobile-friendly.

Will I still need to make calls?

PetDesk reduces routine veterinary communication by helping clients self-serve, and by automating manual tasks (such as reminders and follow-ups) for staff.

Is PetDesk technology easy to learn and use?

Yes, PetDesk software is user-friendly and comes with continuous, hands-on support from industry experts. The onboarding duration varies per PetDesk solution (such as a few days for PetDesk Communications and Direct Booking), but we aim to save you as much time as possible by always ensuring your setup experience is quick and straight-forward.

Does PetDesk integrate with practice management systems?
Absolutely! PetDesk connects with most major PIMS—you can view our full list of compatible PIMS (broken down by product) here.

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Pet care made easier—for everyone

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About PetDesk

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