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Get more from your clinic with PetDesk + Neo

Client outreach, scheduling, and reminders are so much easier with PetDesk and Neo.

Book a demo

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fewer calls thanks to texting and reminders

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hours saved monthly through automation and workflows

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increase in client retention for clinics who choose PetDesk

The #1 platform built for the modern veterinary practice

PetDesk Communications

Manage all client conversations and put reminders on autopilot–with all data synced to Neo.
(Coming Soon)

PetDesk Phones

Get instant client and patient context for every call when you use PetDesk Phones and Neo.
(Coming Soon)

PetDesk Direct Booking

Let pet parents schedule appointments 24/7 directly from your website, with real-time availability integrated from Neo.

PetDesk Scribe

Spend less time on documentation with AI software that turns your conversations into organized SOAP notes.

Why use Neo and PetDesk?

Use Neo’s practice management system with PetDesk’s client engagement tools make it easier and faster for team members and pet parents to communicate and book appointments.

Get a complete picture of every client interaction

With Neo managing the patient’s medical history and PetDesk handling the communication history—including appointment reminders and text message threads—you have all the context you need in one place.

Meet your clients where they are

PetDesk helps you meet and keep up with the evolving digital communication expectations of pet parents by enabling convenient client engagement through text, email, push notifications, and faster phone calls—helping to drive loyalty and retention.

#1 veterinary mobile app in North America

PetDesk’s intuitive, user-friendly mobile app helps over 7 million pet parents manage their pets’ health through appointment requests, automatic reminders, pet insurance, and more. All this while saving your staff over an hour of phone time a day.

Focus on medicine, not note-taking

Reclaim even more valuable time throughout the day by automatically transcribing appointment conversations into accurate, high-quality SOAP notes and patient summaries. This promotes trust and transparency for your practice.

COMING SOON

PetDesk Communications

Your go-to hub for client messaging.

Use two-way texting to quickly answer client questions, share updates, and manage conversations—freeing up your phone lines for more urgent needs.

Fewer phone interruptions

PetDesk integrates with Neo to send automated appointment confirmations and reminders, helping you reduce no-shows and last-minute cancellations.

Keep your schedule full

Easily create and send messages to specific client groups for things like wellness exam reminders, preventative care promotions, or clinic announcements.

AutomSend relevant updates to the right clientsate Reminders

COMING SOON

PetDesk Communications

Your go-to hub for client messaging.

Fewer phone interruptions

Keep your schedule full

AutomSend relevant updates to the right clientsate Reminders

COMING SOON

PetDesk Phones

Your smart VoIP phone system.

When a client calls, you’ll see their name, pet’s name, and other key details instantly appear on your screen, allowing your team to greet them personally and quickly pull up their file.

Know who’s calling before you answer

Your staff can manage phone calls and text messages from the same platform, creating a more organized and effective communication workflow.

A single hub for all communication

COMING SOON

PetDesk Phones

Your smart VoIP phone system.

Know who’s calling before you answer

A single hub for all communication

PetDesk Direct Booking

24/7 online scheduling for clients.

Capture more appointments by allowing pet parents to schedule from your website or the PetDesk app, even when your clinic is closed.

Let clients book when it's convenient for them

Because PetDesk integrates directly with Neo, your appointment availability is always up to date, which prevents scheduling conflicts.

No more double-bookings

Choose which appointment types, times, and doctors are available for online booking.

You control the calendar

PetDesk Direct Booking

24/7 online scheduling for clients.

Let clients book when it's convenient for them

No more double-bookings

You control the calendar

PetDesk Scribe

AI-transcribed medical notes built for veterinarians.

Give your full attention to pets and pet parents, leading to better medical care and a stronger client relationship.

Focus on the patient, not the keyboard

Get a full transcript of the conversation to accurately capture important patient health information and history.

Never miss a detail

Scribe creates a concise, organized summary of your conversation for you to quickly edit and approve, which can then be added to the patient’s record in Neo.

Quickly generate medical notes

PetDesk Scribe

AI-transcribed medical notes built for veterinarians.

Focus on the patient, not the keyboard

Never miss a detail

Quickly generate medical notes

30+ Hours Saved

“PetDesk’s texting saves us an hour to an hour and a half a day off the phone. The efficiency is huge.”

Dr. Rachael Jeffery

DVM, El Paseo Animal Hospital

20% Fewer Calls

“We have seen a reduction of 15-20% in phone call volume, and a 20% increase in new clients.”

Dr. Meredith Murphy

DVM, St. Francis Animal Clinic

Superior Support

“The customer support at PetDesk has been excellent, the onboarding experience was super easy.”

Wendy Young

Practice Manager, Stevenson Village Vet

Ready to see what PetDesk can offer your clinic?

Submit the form on the right so we can prepare your custom demo.

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Ready to see what PetDesk can offer your clinic?

Submit the form on the right so we can prepare your custom demo.

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Ready to see what PetDesk can offer your clinic?

Submit the form on the right so we can prepare your custom demo.

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