1 in 4 clinics worry about not having enough appointments. Join the live discussion  >

1 in 4 clinics worry about not having enough appointments. Join the live discussion  >

1 in 4 clinics worry about not having enough appointments. Join the live discussion  >

Superior record management and client engagement with PetDesk + Pulse

Pair PetDesk with Pulse to create the best client engagement and record management experience for team members and pet parents—especially with automatic writebacks that sync all conversations and appointment requests to Pulse.

Get a demo

44444444
00000000
%%%%%%%%

fewer calls thanks to texting and reminders¹ 

77777777
22222222
++++++++

hours saved monthly through automation and workflows²

11111111
00000000
++++++++
%%%%%%%%

increase in client retention for clinics who choose PetDesk³

The #1 veterinary platform for stronger engagement, cleaner data, and smarter workflows

PetDesk Communications

Manage all client conversations and put reminders on autopilot—with all data synced to Pulse.

PetDesk Phones

Get instant client and patient context for every call when you use PetDesk Phones and Pulse.

PetDesk Direct Booking

Let clients schedule appointments 24/7 directly from your website, with real-time availability integrated from Pulse.

PetDesk Scribe

Spend less time on documentation with AI software that turns your conversations into organized SOAP notes.

Why use PetDesk with Pulse?

PetDesk helps your team engage and communicate better with pet parents. Our seamless Pulse integration provides quick and easy access to patient records and histories, saving staff time while allowing for more personalized conversations, stronger client relationships, and increased appointment bookings.

NEW

Two-Way Texting writebacks

Now, PetDesk’s Two-Way Texting conversations are synced directly to the patient record in Pulse. No manual copying and pasting required! All communication history is preserved alongside clinical data.

NEW

Two-Way Texting writebacks

Now, PetDesk’s Two-Way Texting conversations are synced directly to the patient record in Pulse. No manual copying and pasting required! All communication history is preserved alongside clinical data.

NEW

Appointment Confirmation writebacks

PetDesk’s new Appointment Confirmations writeback feature lets you send appointment confirmations directly back to Pulse, saving you time and energy.

NEW

Appointment Confirmation writebacks

PetDesk’s new Appointment Confirmations writeback feature lets you send appointment confirmations directly back to Pulse, saving you time and energy.

Smart, AI-generated call summaries

An AI-generated summary provides an instant overview of every call's purpose, which you can then edit and sync to your PIMS.

Smart, AI-generated call summaries

An AI-generated summary provides an instant overview of every call's purpose, which you can then edit and sync to your PIMS.

Get a complete picture by viewing all client interactions in one place

PetDesk unifies appointment requests, two-way messaging, digital forms, phone calls, and more into a single dashboard that syncs with Pulse, without the hassle of clicking between multiple screens.

Meet pet parents where they are by communicating with them their way

PetDesk helps you meet and keep up with the evolving digital communication expectations of pet parents by enabling convenient client engagement through text, email, push notifications, and faster phone calls—helping to drive loyalty and retention.

Simplify your day with the #1-rated veterinary mobile app in North America

PetDesk’s intuitive, user-friendly mobile app helps over 7 million pet parents manage their pets’ health through appointment requests, automatic reminders, pet insurance, and more. All this while saving your staff over an hour of phone time a day.

Reclaim your time with high-quality, AI-generated SOAP notes and summaries

Take back even more valuable time throughout the day by automatically transcribing appointment conversations into accurate, high-quality SOAP notes and patient summaries. This promotes trust and transparency for your practice.

PetDesk Communications

Get time back by automating client communications and delivering pet parents the digital convenience they expect.


Keep Pulse as your clinic’s control center and use PetDesk Communications for all client interactions. Everything automatically updates in Pulse, so there’s no more double entry.

Integrated Data, Simplified Practice

Your staff is overwhelmed with repetitive tasks like manually confirming appointments and sending reminders. PetDesk automatically sends these alerts so your team can focus on patient care and high-value interactions. (Practices often save 70+ hours/month!)

Free Your Front Desk & Reclaim Time

Provide staff one place for all client interactions and give pet parents the convenient, self-serve options they demand. The top-rated PetDesk mobile app offers easy appointment management, two-way texting, and access to health records.

Happier Staff, Happier Clients

Reduce no-shows with automated reminders, simplify payment collection, easily identify overdue compliance for proactive outreach, and strengthen client loyalty—all working seamlessly with your core Pulse workflows.

Grow Your Practice Without Growing Your Workload

See how it works

PetDesk Communications

Get time back by automating client communications and delivering pet parents the digital convenience they expect.


Integrated Data, Simplified Practice

Free Your Front Desk & Reclaim Time

Happier Staff, Happier Clients

Grow Your Practice Without Growing Your Workload

See how it works

PetDesk Phones

Speed up calls with our veterinary-specific phone system that syncs with your PIMS.

Use the VoIP phone system built for vets alongside Pulse for easy access to client and patient details, helping your team answer the phone with a personal greeting instead of a general “Hello?”

PIMS-VoIP Phone System

Don’t settle for slow, rigid phone systems. Reward yourself with a fast and customizable phone communication package to elevate your quality of service and keep you focused on providing outstanding care.

Voice

See how it works

PetDesk Phones

Speed up calls with our veterinary-specific phone system that syncs with your PIMS.

PIMS-VoIP Phone System

Voice

See how it works

PetDesk Direct Booking

24/7 online scheduling for clients.

Don’t let appointment scheduling tie up your phone lines or your staff. With PetDesk Direct Booking, pet parents book and manage their appointments online, and all scheduling is automatically updated in Pulse.

Simplify Appointment Scheduling

Capture appointments that would otherwise be lost when clients can’t call during office hours. Set up service types, provider preferences, availability windows and more, so clients can book the right service in real-time.

24/7 Availability

Make it easy for clients to show up with automated reminders that let clients confirm, reschedule, or cancel appointments. Plus, collect online deposits at the time of booking.

Reduce No-Shows

See how it works

PetDesk Direct Booking

24/7 online scheduling for clients.

Simplify Appointment Scheduling

24/7 Availability

Reduce No-Shows

See how it works

PetDesk Scribe

AI-transcribed medical notes built for veterinarians.

PetDesk Scribe records your conversations from appointments and automatically transcribes them into fully-formatted SOAP notes – just review and go!

Save Hours on Manual Note Taking

Our AI engine is tuned for the language and situations common in veterinary use cases, so you can spend more time with patients and less time editing your notes. 

Built for Veterinarians

Concise, client-friendly summaries that can just be copied, pasted, and quickly sent after visits enhance communication and understanding with pet parents.

Build Trust & Loyalty

See how it works

PetDesk Scribe

AI-transcribed medical notes built for veterinarians.

Save Hours on Manual Note Taking

Built for Veterinarians

Build Trust & Loyalty

See how it works

30+ Hours Saved

“PetDesk’s texting saves us an hour to an hour and a half a day off the phone. The efficiency is huge.”

Dr. Rachael Jeffery

DVM, El Paseo Animal Hospital

20% Fewer Calls

“We have seen a reduction of 15-20% in phone call volume, and a 20% increase in new clients.”

Dr. Meredith Murphy

DVM, St. Francis Animal Clinic

Superior Support

“The customer support at PetDesk has been excellent, the onboarding experience was super easy.”

Wendy Young

Practice Manager, Stevenson Village Vet

¹ PetDesk customer case study with Osage Veterinary Clinic. | ² PetDesk customer case study with East Padden Animal Hospital.
³ PetDesk customer case study with Galaxy Cats Vet Center.

¹ PetDesk customer case study with Osage Veterinary Clinic.
² PetDesk customer case study with East Padden Animal Hospital.
³ PetDesk customer case study with Galaxy Cats Vet Center.

¹ PetDesk customer case study with Osage Veterinary Clinic.
² PetDesk customer case study with East Padden Animal Hospital.
³ PetDesk customer case study with Galaxy Cats Vet Center.

Ready to see what PetDesk can offer your clinic?

Submit the form on the right so we can prepare your custom demo.

Loading form...

Ready to see what PetDesk can offer your clinic?

Submit the form on the right so we can prepare your custom demo.

Loading form...

Ready to see what PetDesk can offer your clinic?

Submit the form on the right so we can prepare your custom demo.

Loading form...