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4.7 stars, 148 ratings and counting…
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The app is great! I was having issues, user error, but got immediate service with Marco who helped me fix it. Many thanks Marco!
I love PetDesk. It is very easy to use and I love the fact that I can go to PetDesk and look at all my pets information, schedule my appointments, order food etc. all through the PetDesk app.
We've only been using PetDesk for a few months but so far we love it ... and so do our clients! The PetDesk team has been wonderful to work with and are always available to answer our questions or help in any way. Kayla has been AWESOME!!!
The App is very simple to navigate, easy to understand and works great for communicating with clients when needed.
Have had hardly any issues, and if there are any issues they are resolved promptly.
convenience and time saver
Ease of use and client satisfaction
It the short time we have had your service, we've experienced prompt replies when issues or questions arose. Additionally, we love that y'all are continually updating and improving your service.
This is hard to say the MOST important as there are multiple reasons. We love how user friendly the app is for our clients and the dashboard is for our staff. We also LOVE LOVE LOVE and appreciate the top notch customer care and service we receive from all team members at PetDesk!
I have confidence in my PetDesk representative’s hands on approach to guide me with the use of the service and in keeping me up to date on features.
It has reduced the amount of time on the phone. Less missed appointments! It's fun!
Easy to track and see who hasn't responded. Gives clients an opportunity to send in a schedule change request. Convenient.
In one word: Value. PetDesk is saving us time and money and has paid for itself each month we have used it. Customer service is spot-on, and I have had nothing but pleasant experiences when communicating with the PetDesk staff. Finally, the fact that Branon Hanono is growing a beard is worth sticking around with PetDesk.
ease of access for everyone