What are the top #3 reasons our customers love PetDesk?
#1 PetDesk is easy to use.
“The dashboard is super easy to use and the alerts for missing or incorrect information is foolproof. The mobile app has made client communication so much easier. The customer service representatives are always super friendly and very knowledgeable.”
“Very easy to use for a busy business owner and client. The customization for clients is great! Having an app readily available to reach clients through their smartphone is AMAZING! I love it that it links to my existing POS software to download appointments. Having the flexibility to change appointment times/hours instantly is very useful as well!”
“Overall, very user-friendly and straightforward. User-friendly interface; appointment scheduling and cancellations are simple.”
#2 PetDesk is the best technology for client engagement and staff efficiency in the pet care industry.
“Our clients and staff love the Pet Desk app. It has opened up new methods of communication with our clients, including adding a personal touch by sending pictures of their pets via text while visiting us…without our staff losing privacy or sharing their number. With today’s busy schedules, I find that our clients like the ‘text’ option over calling.”
“Our online reviews have increased so much since we starting using PetDesk. We have so many new clients request appointments using the app (up to 10 a week), we might have a no-show or two but we still gain quite a few new clients a month.”
““We are a very busy clinic and this has freed up a lot of time for all of our employees. No show appointments have been reduced, which is always good. Easy to schedule appointments without being on the phone. It’s been great as far as communicating with our clients via text or email. Not having to send reminders has been pretty awesome too.””
#3 PetDesk is committed to Customer Success and sharing industry best practices.
“User-friendly for both the setup & for the clients. Simple & to the point information on both ends helps trying to figure out how to use or how to read things easier. Always had timely help with any questions that I had for myself or for users. ”
“We absolutely LOVE PetDesk! The setup process was very easy and everyone at PetDesk was and has been amazing! Making appointments, medication refills, confirming appointments, and being able to see vaccinations is outstanding! We are so happy to be able to use such an outstanding app! It also helps my front desk with phone traffic, because everyone can make appointments through the app.”