Veterinary Customer
Success Stories

At the heart of our approach lies a deep understanding and empathy for the veterinary industry. Our unified solution equips veterinary staff with the essential tools to actively connect with clients, ensuring that their pets’ well-being remains a constant priority. With us, loyalty is earned through genuine empathy and empowered engagement.

“The dashboard is super easy to use and the alerts for missing or incorrect information is foolproof. The mobile app has made client communication so much easier. The customer service representatives are always super friendly and very knowledgeable.”

Butterfield Animal Hospital


PetDesk’s client-facing app saves Animalia over 953 hours a year

NPS Score

“Our clients and staff love the Pet Desk app. It has opened up new methods of communication with our clients, including adding a personal touch by sending pictures of their pets via text while visiting us…without our staff losing privacy or sharing their number. With today’s busy schedules, I find that our clients like the ‘text’ option over calling.”

Indian Creek Veterinary

client text message response rate

Care-Pets Animal Hospital

PetDesk’s two-way messaging saves practice 12 hours a week

“User-friendly for both the setup & for the clients. Simple & to the point information on both ends helps trying to figure out how to use or how to read things easier. Always had timely help with any questions that I had for myself or for users.”

Ohana Pet Hospital

A North American veterinary clinic

PetDesk’s veterinary loyalty program increases annual revenue by $122K

revenue increase across all clients

“Very easy to use for a busy business owner and client. The customization for clients is great! Having an app readily available to reach clients through their smartphone is AMAZING! I love that it links to my existing POS software to download appointments. Having the flexibility to change appointment times/hours instantly is very useful as well!”

Bow Wow Beauty Shoppe

increased annual revenue

A San Diego animal hospital

Increased revenue by over $225k with PetDesk

“Overall, very user-friendly and straightforward. User-friendly interface; appointment scheduling and cancellations are simple.”

Orange Veterinary Hospital

Albert North Veterinary Clinic

PetDesk mobile app reduces time spent booking appointments over the phone by 20%

of clients using the app

“Our online reviews have increased so much since we started using PetDesk. We have so many new clients requesting appointments using the app (up to 10 a week), we might have a no-show or two but we still gain quite a few new clients a month.”

Central Veterinary Hospital

revenue from appointments booked through PetDesk

Silver Maple Veterinary Clinic

30-year-old family-owned practice earns big and saves big with PetDesk